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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user aaronc598
South Carolina
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Very fast and efficient process to create resume or cover letter

Date of experience: March 6, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Aaron, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user kylel243
Washington
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

Purchasing the subscription was a little clunky and difficult but other than that pretty good.

Date of experience: February 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Kyle, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user charlesj737
Texas
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

Building a resume has never been easier. Using LiveCareer was the best thing I've come across.

Date of experience: September 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user tinaj225
Virginia
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Date of experience: February 1, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you detailing your satisfaction with our builder.

Thumbnail of user gabriellec95
Washington
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

Date of experience: September 10, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user joelw247
Georgia
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

Easy process. Would like more "top" recommendations.

Date of experience: September 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user shanec288
Florida
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

My experience was very good. I found it quick & easy.

Date of experience: September 13, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're thrilled to hear that you enjoyed your experience with us, Shane!

Thumbnail of user andreag626
California
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Date of experience: September 13, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user wandas513
Georgia
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Good so far but the $2.95 payment should have been upfront

Date of experience: September 14, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Wanda,, for sharing your thoughts with us, and our apologies for any misunderstanding.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user toddm490
New York
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

Great database of occupations along with duties, tasks and jobs as they relate

Date of experience: February 8, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you taking a moment to share your satisfaction with us, Todd!

Thumbnail of user michelep385
Arizona
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

So easy and thorough! Actually enjoyed making a resume for once! Thank you

Date of experience: September 16, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user joanw393
Washington
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Good beginning. See how it goes with revisions and final product

Date of experience: September 15, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're very sorry to hear that you are unhappy with our website, JoAn. We'd love to hear from you directly to find out what happened or how we can make this better for you.

When you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.livecareer.com/contact-us

Thumbnail of user luanaf4
Italy
1 review
0 helpful votes
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May 2nd, 2022

Iniziamo con questa esperienza pessima con questo sito pessimo. Il 13/04 pago con carta 1,95 € per "Accesso completo al CV Builder per 14 giorni" ma utilizzato per un giorno solo. Qualche giorno fa mi ritrovo un addebito di 19,95 € di un abbonamento MAI richiesto, infatti ho acquistato per soli 14 giorni. Contattato il servizio clienti che risponde che è una cosa che va in automatico, un abbonamento è automatico? Ma da quando? Mi propogono un rimborso parziale per "porzione rimanente e inutilizzata". Peccato che io non ho utilizzato niente, neanche parzialmente, in quanto l'ultilizzo effettuato era nel periodo di quei 14 giorni che avevo già pagato! Diffidare dalle recensioni positive che sono palesemente fasulle! Adesso mi ha aspetto una risposta automatica del tipo "Ci dispiace molto sapere che ha avuto un'esperienza negativa."
Ridicoli e truffatori. Segnalati alla Polizia Postale.

Service
Value
Quality

Date of experience: April 30, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for taking the time to share your feedback with us, as we are always happy to hear them, and our apologies for the negative impression that you have of our company; please know that over on Sitejabber, we only reply in English or Spanish. We have a designated Customer Service Team for all the languages that our site offers. If you or any of our users need assistance in their primary language, our agents would be happy to help solve their queries.

As for our services, during the registration process, we state that unless you self-cancel or request a cancelation before the 14-day trial expires, you authorize Livecareer to charge your credit card on file every four weeks at the current rate/price of the subscription; you can find all of this information listed on our sales page where you can select the plan best suited for you, on our payment information page where you enter your card details, and also we send you the welcoming email that confirms your trial purchase alongside with your new subscription details.

We genuinely hope this clarifies any misunderstandings, as our primary goal is to make sure that you and all of our users are satisfied with our products or services. If we’ve fallen short on that for you, we truly apologize. For any additional assistance, you might need, please do not hesitate to contact our Customer Service Team. https://www.livecareer.it/contatti

Thumbnail of user lorranb1
Portugal
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

O serviço é incrível, porém o cancelamento é impossível, o botao do cancelamento do serviço pelo site não funciona, tentei inúmeras vezes cancelar e não consegui, e ainda vem me cobrar 25 euros pelo serviço que não da pra cancelar e não da para sair

Products used:
Curriculo

Service
Value
Quality

Date of experience: December 24, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for taking the time to share your feedback with us, and we apologize for the negative impression that you have of our company. Please know that we completely understand your concerns and would love to speak with you directly to investigate this matter and find a solution for you.

Also, we only reply in English or Spanish over our reviews sites and social channels. We have a designated Customer Service Team for all our site's languages. When you have the chance, please get in touch with our Customer Service Team as soon as possible using the link below.

https://www.livecareer.pt/fale-conosco

As always, thanks for contacting us; we look forward to hearing from you!

Thumbnail of user cameroneb
Delaware
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

To clarify, Cameron, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user edmundj30
Illinois
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

This was very easy to maneuver with your guidance, good experience so far. Thanks

Date of experience: July 7, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user damonm72
Utah
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Damon!

Thumbnail of user barrys368
Indiana
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Barry, we appreciate the feedback!

Thumbnail of user jeank248
Ohio
1 review
0 helpful votes
  • Send Message
March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user nadah13
Egypt
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user donnap885
North Carolina
1 review
0 helpful votes
  • Send Message
March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user camillew70
Illinois
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Date of experience: July 7, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Camille, for sharing your feedback and rating us five stars!

Thumbnail of user jemimat
New Jersey
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Date of experience: July 7, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user tiffanys424
Texas
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user vilmarilysm
Florida
1 review
1 helpful vote
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December 14th, 2016
Verified purchase

Me ayudaron y el personal una muchacha muy amable y me atendieron Rapido.

Date of experience: December 14, 2016

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Gracias por su comentario positivo sobre nuestros srvicios, Vilmarilys.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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