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    LiveCareer

2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user giob4
Netherlands
1 review
0 helpful votes
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October 12th, 2017

Had a chat with Monica@ Livecareer. Her "tone" in her messages was helpful, attentive, quick and efficient. Love easy (customer care) conversations

Date of experience: October 12, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Gio,
We’re proud to know that Gio was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!

Thumbnail of user day228
Ukraine
1 review
0 helpful votes
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October 13th, 2013

Livecareer charged for month subscription without my confirmation and did not even sent any notification. Service is not good. Nothing special.
I DO NOT RECOMMEND TO USE THIS WEB SITE!

Date of experience: October 13, 2013

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Dear Da,

Thanks for your comments.

The subscription that you paid for has a recurring billing feature and you can cancel at any time. We explain that the subscription is auto-renewing, underneath the description of the subscription in bullet form, as well as in the confirmation email you receive once you subscribe. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings!

If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com

Best Regards,

Livecareer

Thumbnail of user donnaa10
Illinois
1 review
1 helpful vote
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March 12th, 2013

I am entering the job market when most people retire plus I have been a stay at home mom and this site has eased some of my job hunting fears

Date of experience: March 12, 2013

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

We are overwhelmed to know that we made it convenient and the ability to do something easy for you in your career hunt made us feel that we can really be an instrument for your success! We wish you best of luck Donna!

Thumbnail of user robertw117
New Jersey
1 review
1 helpful vote
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October 29th, 2014
Verified purchase

Very user friendly interface to organize info on my resume and the ability to save in different file formats a plus.

Date of experience: October 26, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Robert W.,

We are glad that you found the site user friendly. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user dylanl140
Australia
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Love that it costs 2 dollars only. Make it easier to cancel tho. The resume builder is absolutely insanely good though.

Date of experience: February 21, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you! We're pleased that you're happy with our builder.

Thumbnail of user fionan
Colorado
1 review
0 helpful votes
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June 5th, 2014
Verified purchase

Amazing website, it felt like I had someone sitting next to me the whole time, so easy to use!
Thank you!

Date of experience: June 2, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Fiona N.,

Thanks for the overwhelming feedback and we are happy that we made it easy for you. We truly value your time. Best of luck with your job search!

Best regards,

Anna

LiveCareer

Thumbnail of user alexar64
New York
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Once I had the resume foundation it was very easy from there. You guys had much nicer templates than other sites.

Date of experience: August 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Alexa, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user karinar1
Illinois
1 review
0 helpful votes
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February 6th, 2015

This site really helps you build a great resume, with tips on how to make you look good! It's easy too.

Service
Value
Quality

Date of experience: February 2, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Karina R.,

We are so happy that you found the site easy to use and helpful. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user amyg26
West Virginia
1 review
0 helpful votes
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July 10th, 2014
Verified purchase

Excellent, from start to finish! Making a resume with this service was super easy with lots of options and very affordable!

Date of experience: July 7, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Amy,

We are glad that you found the site easy to use. We wish you the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user josephd508
South Carolina
1 review
0 helpful votes
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October 29th, 2019
Verified purchase

Easy to use. These tools allow you to think about important details instead of being focused on getting the format right...

Date of experience: October 28, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Joseph,

We really appreciate your honest feedback! Thank you!

Thumbnail of user duril1
GB
1 review
0 helpful votes
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April 17th, 2017

Used their service to create a CV, online support was quick and efficient. Representative on call was very helpful, definitely recommend!

Date of experience: April 17, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Duri,
Thank you for your feedback about our product and customer service. We strive to make our customers happy.

Thumbnail of user maryp2036
Minnesota
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase
• Updated review

LiveCareer helps make the entire resume creation process easier. Helpful hints and suggestions to help guide you to an outstanding product.

Date of experience: May 2, 2023

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Great to hear! We're so grateful for your review!

We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/

LiveCareer assists in creating strong and professional...
May 25th, 2022
Verified purchase
• Previous review

LiveCareer assists in creating strong and professional looking resumes. So helpful and easy to use!

Date of experience: May 24, 2022

Very helpful ideas and outstanding assistance in the...
October 4th, 2021
Verified purchase
• Previous review

Very helpful ideas and outstanding assistance in the resume process!

Date of experience: October 3, 2021

Thumbnail of user taniag66
Texas
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

I hate writing resumes. Your site made this so easy! Am going to recommend you to all of my friends :)

Date of experience: August 8, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user mariea385
Ohio
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

This site is helping me to perfect my resume to make it stand out and catch the attention of hiring managers.

Date of experience: January 30, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Marie, for sharing your feedback and rating us five stars!

Thumbnail of user seanm751
Pennsylvania
1 review
0 helpful votes
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June 22nd, 2020
Verified purchase

Excellent experience using this tool. I've saved hours of formatting and have been able to concentrate on content of my resume.

Date of experience: June 22, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you taking a moment to share your satisfaction with us, Sean.

Thumbnail of user celestec62
California
1 review
0 helpful votes
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June 25th, 2020
Verified purchase

Pretty easy to use, wish I could format a little better, ie, make bullet points match, move text to next page.

Date of experience: June 23, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're always open to suggestions for improvement, Celeste please do not hesitate to reach out to us with more of your feedback!

Thumbnail of user ayerv
Montana
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

Great way to build and manage your resume. I would like to see a better price option for the monthly subscription.

Date of experience: June 29, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user davec441
Canada
1 review
7 helpful votes
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March 2nd, 2020
Verified purchase

Intuitive and easy to use. Good word groupings and choices that I would never have come up with on my own.

Date of experience: March 2, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for the awesome feedback, we rely on input from customers just like you to make our service even better, Dave.

Thumbnail of user wydella
Indiana
1 review
1 helpful vote
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October 21st, 2016
Verified purchase

Ended up in a time pinch and needed to build a new resume, MPR gave me a easy to follow walk through to up dating my information so that I can move forward with my, hopefully, successful career.

Date of experience: October 19, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Wydell, Awesome! That is very nice to hear. We love reviews like this one, it make us deliver the best of the best for you. Please contact us if you need anything else, we have your back. Thank you!

Thumbnail of user priscillab248
New Jersey
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

I wanted to confirm registering and my access. The customer service person was very attentive and helpful me with concerns,

Date of experience: November 12, 2023

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user melissas132
Mississippi
1 review
0 helpful votes
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June 7th, 2016
Verified purchase

A resume that was fast, easy, and looks very professional. Great customer service and helpful chat along the way :)

Date of experience: June 7, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Melissa S.,

Thank you for your positive review. Your feedback is very important to us. We are pleased to know that your resume turned out perfect. Once again, thank you for using our services.

Best Regards,
The LiveCareer Team

Thumbnail of user dexterc20
Texas
1 review
0 helpful votes
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June 11th, 2016
Verified purchase

The company provided a great service. When it was time to cancel my account Alberto was very helpful and friendly.

Date of experience: June 11, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Dexter:

Thank you for this positive review! We are glad to hear that Alberto was able to help you resolved your issue and offer you an excellent customer service. Please feel free to contact us if you have further questions or concerns.

Best regards,
LiveCareer

Thumbnail of user sonikan1
India
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

Simply amazing. Gives confidence to build more such resumes according to specific needs of the company. Thank you Live Career

Date of experience: August 20, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Sonika, for sharing your satisfaction with us!

Thumbnail of user luisv101
Florida
1 review
0 helpful votes
  • Send Message
October 28th, 2019
Verified purchase

This was an exceptional site with a lot of innovative ideas that allowed a very seamless upgrade to my resume.

Date of experience: October 27, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

We greatly appreciate your thorough, positive feedback Luis! Thank you!

Thumbnail of user kimberlyb85
Illinois
1 review
0 helpful votes
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February 2nd, 2017
Verified purchase

All my questions were answered, and time was taken to be sure everything I needed was done. I'm very impressed.

Date of experience: February 2, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

We are thrilled that you were impressed with our resolution about your questions. We are committed to providing great customer service. Thank you so much for your awesome feedback!

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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