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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Easy templates to follow with many choices for every job opportunity you may have. I highly recommend this tool for the serious job seeker.
Date of experience: August 2, 2015
This website is incredibly helpful. I love the generated prompts because they articulate what I want to say about myself better than I could.
Date of experience: May 24, 2021
Thank you for sharing your feedback and rating us five stars!
I never knew this was a monthly fee. William gave me a refund and closed my account. He handled everything with respect and professionally.
Date of experience: June 13, 2016
Hi Melissa:
Thank you for this awesome review! We are committed to offer the best customer service and are happy to know that William was able to resolve your issue. Please feel free to contact us if you have further concerns or questions.
Best Regards,
LiveCareer
Nice resume builder, loved the options for highlights. Only needed for a small amount of time and I will recommend this site for sure!
Date of experience: August 27, 2014
Hi Shannon G.,
We are happy that you loved the site. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
LiveCareer
I went through all the process of completing my "free" resume to only find out I was actually going to pay for it. Disappointing.
Date of experience: September 20, 2021
Thank you, Rebecca, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Although I needed to cancel and refund my account, the customer service agent was very helpful and speedy. I will definitely use LiveCareer again!
Date of experience: May 27, 2016
We are really glad that you had a wonderful experience while receiving our customer care Savannah. Looking forward to helping you in any further concern or doubt you may have on our service.
Best Regards,
LiveCareer
One of the most reasonably priced systems I've come across. Everywhere else seems to want to trick you to spending so much more money.
Date of experience: February 24, 2021
Thank you, Tristan, we truly appreciate your feedback, happy customers make our days brighter.
LiveCareer was designed beautifully! It has help get into rooms I never imagined being in and that what counts. Oh, and I got job!
Date of experience: April 12, 2022
This is exciting news and thanks so much for your review, Kirsten! You made our day!
Never thought it would be so quick and easy to make a cover letter. I used to take hours thinking about what to write.
Date of experience: August 11, 2021
Thank you for sharing your feedback with us, Stella!
You promised to send a resume that I spent hours preparing to my email box but I have not received it up until now.
Date of experience: February 6, 2023
Hello, Ken.
Thank you for sharing your experience, and apologies for the inconvenience.
If you need immediate assistance, please reach us at: https://www.livecareer.com/contact-us.
We'll be happy to assist you.
I finished preparing a resume and i did not receive it even after I was told to go to me email box.
Date of experience: February 6, 2023
Before CVNow most of the time I did not receive any response from recruiters, but now every send has an answer! My CV is now read by them.
Thanks
Date of experience: June 21, 2016
Hi Jafar:
Awesome news! Thank you for sharing this fantastic review. We are glad to hear that you had a pleasant experience with our product and are doing well in your job search. We wish the best of luck and please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer
I had great customer service with ResumeNow. They were very responsive and happy to help answer my questions. I would recommend there services. :)
Date of experience: May 3, 2016
Greetings Andrea L. Thank you so much for the feedback. We are very happy to see that our customer service was helpful. We take pride in providing excellent customer service. Feel free to contact us with any questions or concerns regarding any issues with our service.
Best Regards
Anna
LiveCareer
It's a very good help for job seeker's who have trouble in building a decent looking resume which will impress the emplyer's. Thank you soo much
Date of experience: March 5, 2020
You are most welcome, Khan! We’re excited to hear you feel that way about our resume builder.
When I had questions about my account, Manny was on it. He resolved all of my concerns, and did so very quickly. 10/10 would reccomend.
Date of experience: April 3, 2019
Hello, Katy -
Thank you for recommending us, we always strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
This website came to me at the right time. I have been struggling to re-write my resume not knowing what employeer are really looking for. Thank you!
Date of experience: December 26, 2019
You are very welcome, we truly appreciate the amazing feedback! Happy customers make our days brighter, Tina.
Took awhile, the insert text part kept messing up, also with some sections, i couldn't insert my own words but resume came out great anyways
Date of experience: June 15, 2021
Thank you for sharing, Laura, it’s awesome to know how pleased you are with how everything turned out.
IVE BEEN USING THIS SERVICE FOR YEARS NOW AND I HONESTLY DON'T HAVE A CLUE HOW I MANAGED BEFORE. IT SERIOUSLY MAKES ALL THE DIFFERENCE IN WEHTER AN EMPLOYER WILL OVERLOOK YOUR RESUME OR NOT.
Date of experience: January 16, 2020
Hi Sharaina,
We would first like to thank you for being one of our loyal customers! We greatly appreciate you taking a moment to share the satisfaction and the success that you've had using our services over the years!
It was a such an easy process to create my resume. The templates were great and helped say what i couldn't on my own.
Date of experience: June 29, 2021
Thank you, Michael, we’re happy to hear that it was as easy as 1, 2, 3!
It is good to be able to get help when needed with such an important document as a Resume. Thank you!
Regi Meadows
Date of experience: May 2, 2021
Thank you for sharing your feedback and rating us five stars!
The payment submission wouldn't work. I had to enter my CC info 5 times! Hopefully it did not charge my card that many.
Date of experience: February 17, 2021
Thank you for bringing this to our attention, Logan, and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please send us an email to livecareer@jobhero.com.
Thank you for your patience!
Its Great Pleasure to discussed with them my questions. Supportive Team. David Bermudex was help me to find the details what went wrong.
Date of experience: June 21, 2016
Hi Veronica:
Thank you for taking the time and providing with this feedback! We are glad to hear that David was able to help you resolved your issue. If you have any questions or concerns in the future please feel free to contact us.
Best Regards,
LiveCareer
The guy was really helpful very patience great service :) he understood everything I said spoked clear and very kind so thank you
Date of experience: December 16, 2017
Hi Linnie,
That’s what we like to hear, Linnie. Our customer service team is always here to help. Thank you for sharing your experience.
The suggestions were better than anything I could have worded myself and they were easy to customize for my specific work consentration.
Date of experience: May 4, 2022
We're thrilled to hear that you enjoyed your experience with us!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Honestly I had no hassle at all while fixing some issues with my account and I couldn't have asked for anything more
Date of experience: August 2, 2016
Hi D R.
Thank you for that awesome feedback. It is great to know how you feel about our Customer Service and how your issues were handled. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
LiveCareer
I am pretty sure yall said free. That is why I started my resume on this site. After all the work of input, I get a surprise you have to buy.
Date of experience: June 2, 2020
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume, Octavia.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hi Daniel C.,
We are so happy that you found the site helpful in your job search. We wish you career success!
Best regards,
Anna
LiveCareer