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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user keriw
Georgia
1 review
0 helpful votes
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June 5th, 2016
Verified purchase

Very simple to use, professional looking and provided multiple options to make it personal to my needs.

Date of experience: June 5, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hello Keri W,

Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.

Best Regards, LiveCareer

Thumbnail of user nicholasd274
Michigan
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

The resume was easy to build and saved ton of time. So many templates to choose from. SO many line items available to add.

Date of experience: April 25, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user mirielav
California
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

I have been using this site since 2015 and I have enjoyed the different templates that I can use and modifications to my resume.

Date of experience: June 12, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user avip4
Qatar
1 review
0 helpful votes
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March 26th, 2017

My customer Service Representative Esmeralda, is very professional and helped me with every detail to choose perfect plan to subscribe

Date of experience: March 26, 2017

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your experience with Esmeralda. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.

Thumbnail of user danielar84
California
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

I have not done a resume in years and this just made it so simple to plug in the info and have it just pop up on the page.

Date of experience: August 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user dalianniev
Virginia
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Every time I click to edit my resume it always brings me back to this screen that says "Thank you for your purchase!" I want to edit my resume.

Date of experience: July 19, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Hello, Daliannie

We're sorry that you experience this kind of issue with our services. We always want our customers to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem.

Please, when you can, contact our customer service team at: https://www.livecareer.com/contact-us

Thumbnail of user kimberlyp9
North Carolina
1 review
1 helpful vote
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June 8th, 2014
Verified purchase

I found the templates extremely helpful and easy to use. I also found the help with job hunting very effective.

Date of experience: June 5, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Kimberly B.,

We are glad that you found our service helpful in your job search. Best of luck with your career!

Best regards,

Anna

LiveCareer

Thumbnail of user yanghok
Canada
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

I think it is good for all formats and examples.
I suggest that it need some tools for editing photos

Date of experience: September 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Yang-Ho, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user richardl651
Virginia
1 review
0 helpful votes
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September 28th, 2019
Verified purchase

Great tools and advice as to what to put in your resume to get hired in todays competitive job market.

Reason I chose this business:

Internet search

Reason I chose this product:

Inexpensive, which is what most of us need until we get hired.

Date of experience: September 28, 2019

Thumbnail of user brandicew
Brandice W. – LiveCareer Rep

Richard, thank you so much for leaving the wonderful feedback! We appreciate it!

Thumbnail of user brianm936
New Mexico
1 review
0 helpful votes
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October 28th, 2019
Verified purchase

This resume building site helps me by giving me good job skills and job descriptions to insert in my resume.

Date of experience: October 28, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Brian,

We're glad to learn of your positive experience using our builder! Thanks!

Thumbnail of user tomk86
Pennsylvania
1 review
0 helpful votes
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June 18th, 2016
Verified purchase

The lady helped me through to get my resume when my credit card would take very nice lady to take the time thank you god bless

Date of experience: June 17, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Tom:

We are glad to help! Thank you so much for this wonderful review. Please fee free to contact us if you have any questions or concerns in the future.

Best Regards,
LiveCareer

Thumbnail of user leok32
Pennsylvania
1 review
0 helpful votes
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August 6th, 2016
Verified purchase

Enrique was very helpful in helping me to download my resume! He was very polite and patient, and the experience was very pleasant! Thumbs up! :)

Service
Quality

Date of experience: August 5, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Leo K., Thank you for that great feedback. It is great to know how you feel about our Customer Service and the assistance provided by Enrique. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards, LiveCareer

Thumbnail of user kimc121
New Jersey
1 review
0 helpful votes
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June 21st, 2016
Verified purchase

Pleased with the quality of the resume builder as well as Charles the customer service rep that assisted me recently!

Date of experience: June 20, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Kim:

Thank you for this amazing review! We are thrilled to hear you had an excellent experience with our product and our customer service. If you have any questions or concerns please feel free to contact us.

Best Regards,
LiveCareer

Thumbnail of user rebeccap728
Michigan
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

It was fast and niece way to built and resume, I'll see if the resume is effective to hit the employers resume checker machine thank U.

Date of experience: February 27, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Rebecca, for sharing your feedback and rating us with five-stars!

Thumbnail of user cindys1149
North Carolina
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

This is really helpful. The trial version is great for when you need to just get a feel for the website has to offer. Thank you!

Date of experience: November 29, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Cindy, we're always here to lend you a hand!

Thumbnail of user tangellas
Florida
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

I like the ease of creating the cover letter. I just wish that there was a larger choice of templates.

Date of experience: June 30, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user veraw53
New Jersey
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

I enjoyed just having to type my information into the template; as well as the extra suggestions or additional information

Date of experience: June 21, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Vera, for rating us!

Thumbnail of user lees541
Connecticut
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

Didn't realize i had to pay to retrieve my resume... maybe i overlooked that. Other than that i think it's a great site & resume builder

Date of experience: January 5, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate your feedback, Lee, we love it!

Thumbnail of user carmenc41
Canada
1 review
0 helpful votes
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August 12th, 2016
Verified purchase

The gentleman i spoke to was helpful, articulate, and a professional.
I would recommend LiveCareer to all the people i know.
Thank You

Date of experience: August 11, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Carmen:

Thank you for that fantastic review! We are very happy that our Customer Care Specialist was able to help you out and we greatly appreciate you recommending our company to others. If you ever need anything else, do not hesitate to contact us.

Best Regards,
LiveCareer

Thumbnail of user patsyb45
Alabama
1 review
0 helpful votes
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May 10th, 2019

Getting assistance with my cover letters was very helpful. And, they were very easy to work with when I was ready to cancel.

Date of experience: May 9, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Patsy, we're so glad to hear that you found us to be helpful! We thank you for sharing your positive experience!

Thumbnail of user masons37
New Zealand
1 review
0 helpful votes
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November 22nd, 2017

Pertinent review of my cv. Showed me many handy suggestions to improve. Dissect the problems in my cv in a number of ways.

Date of experience: November 21, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Mason,
Thank you for your feedback and for rating us with five stars!

Thumbnail of user jodyf82
New York
2 reviews
0 helpful votes
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May 18th, 2022
Verified purchase
• Updated review

The resumes I have been able to produce with the help of this platform have been outstanding and have elicited many job opportunities!

Date of experience: May 16, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

We're so grateful for your feedback and glad to know that you're satisfied with our service, although we noticed that you rated us with 4 stars. It would be fantastic if you could adjust your rating towards us to match your positive feedback.

Also, we are here to help you build a successful career. For the latest employment news and career management advice, follow us on

LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Thank you!

Creating the resume was fairly easy with the added...
August 2nd, 2021
Verified purchase
• Previous review

Creating the resume was fairly easy with the added assistance of skills options to select from.

Date of experience: July 29, 2021

Thumbnail of user margaretn153
Michigan
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

The software guides you through the entire process of formatting the resume and creating usable phrases.

Date of experience: May 19, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback, Margaret Our team is always here for you, so if there’s anything else we can assist you with, just get in touch.

Thumbnail of user sharm78
California
1 review
0 helpful votes
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April 25th, 2017

Great customer service... Erwin was great and took care of my needs with courtesy and professionalism.

Date of experience: April 25, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Shar,
We are thrilled that you were delighted with how Erwin able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!

Thumbnail of user gilberto45
Nigeria
1 review
0 helpful votes
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October 13th, 2020
Verified purchase

Excellent service delivery. I love the outlook of the cv and i have been applauded by most of the HR personnel's that have seen it.

Date of experience: October 13, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing the love, Gilbert, it’s awesome to know how pleased you are with how everything turned out.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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