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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
I contacted LiveCareer support on a payment issue and wanted a refund, this was no issue and the customer service was to a great standard.
Date of experience: June 20, 2016
Hi Robert:
Happy to help! We are thrilled to hear about your excellent experience with our customer service and that our customer service representative was able to fix your issue in a quickly manner.
Best Regards,
LiveCareer
It was a little slow while typing. I was typing fast than the letters would show up, and I'm not fast at typing at all.
Date of experience: May 12, 2021
Thank you for sharing your feedback and for giving us a great rating.
Very intuitive and easy to follow. It's great to have suggestions along the way to add to the resume. Quick and smooth process. Highly recommended!
Date of experience: August 11, 2021
Thank you, Joselito, for sharing your feedback and rating us five stars!
This is a great resume site. It is easy to use and offers great resumes, cover letters, and help online. I highly recommend this site to everyone!
Date of experience: June 3, 2016
Hi Stacy:
Thank you for your positive feedback! We are committed in offering to all our customers an excellent experience in customer service and resolve all their issues in a quickly manner. We also appreciate that you recommended us to all your friends and family. Once again thank you for this amazing review and please feel free to contact us if you any further questions or concerns.
Best regards,
LiveCareer
I needed to cancel my subscription and have charge refunded. The person helping me was very kind and helpful and I was very pleased with the help.
Date of experience: June 6, 2016
Hi catherine T.,
Thank you for your positive review. Your feedback is very important to us. We are glad to know that our representatives helped you take care of all your situations in a kind and helpful way. Once again, thank you for using our services.
Best Regards,
The LiveCareer Team
Was able to easily and quickly do my resume and CV. It looked great and was thorough. BTW- got my job too!
Date of experience: January 15, 2015
Hi Kari S.,
Congratulations on your new job! We’re glad that you liked the site. We wish you all the best in your new career.
Best regards,
Anna
LiveCareer
Customer service was great gave me a discount on service and was very informant. Offered a lot of assistance
Date of experience: June 28, 2017
Hi Derek,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
The site was very user friendly. I was able to build a very complete and accurate resume using the templates and examples.
Date of experience: June 30, 2014
Hi Kimberly V.,
We are happy that you found the site easy to use. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
I am pleased with how quickly I was helped and how nice my service was. Maria Torres was wonderful to work with! She was so much help!
Date of experience: June 19, 2016
Hi Leanna:
Glad to help! We are thrilled to hear that Maria offer you an excellent experience with our customer service and was able to help you out. If you have any question or concerns in the future, please feel free to contact us.
Best Regards,
LiveCareer
It was easy process to enroll and easy to cancel. You have really good format for resume. Thank you.
Date of experience: April 11, 2015
Hi Manish P.,
We are so happy that you found the site easy to use and cancel. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Sent my fantastic resume, was called the next day for an interview, offered the job that day! Thanks to my perfect resume!
Date of experience: August 8, 2015
Hi Patricia T.,
Congratulations on your new job! We are glad you liked the site. We wish more success in your new career.
Best regards,
Anna
LiveCareer
Great job. It was great to talk to a person that could understand you and could help you in a quick and timely manner. Very pleasant experience.
Date of experience: August 30, 2016
Hi Earlene,
Thank you so much for this review. We are glad that you were pleased with our Customer Service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer
Too bad I can't give a quarter of a star... This Sucks!
And I don't need a response from the rep. I got all the feedback from you that I need.
Date of experience: April 11, 2014
Dear Michelle,
Thanks for your comments and we wish you the best of luck in your search for a perfect job.
Best Regards,
LiveCareer
User friendly program gives you the ability to try out different formats until you find the one you like.
Date of experience: November 9, 2020
We’re thankful for the amazing feedback you have given us, Carol!
You are deceiving. You don't tell in the beginning you are a money making for profit. You should be ashamed of yourselves.
Date of experience: February 8, 2022
Thank you for the feedback, Laura.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
It was awesome. Your site could be a little easier to go from resume to resume. Other than that, it was a painless experience.
Date of experience: May 29, 2014
Hello Douglas L.,
Thanks for your kind words and feedback. We are glad that you enjoyed using the site. We wish you the best of luck in your career search.
Regards,
Anna
LiveCareer
Very easy to use but some what deceiving at the end when you need to subscribe to use the service for the intended application.
Date of experience: June 29, 2014
Hi Todd D.,
We are happy that you found the site easy to use. We appreciate your feedback and are very sorry that you have had this experience with our service. We’ll forward this to our Marketing team. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
I requested a refund for charges that I was unaware of and the refund was issued promptly and with no problems. The associate was extremely helpful!
Date of experience: June 15, 2016
It was pretty easy to do! I had to go over a couple of things to understand what I was doing. I finally figured it out!
Date of experience: August 12, 2016
Hi Penelope:
It is nice to know you had a great experience with our service. Thank you for this awesome review. If you need anything else, do not hesitate to contact us.
Best Regards,
LiveCareer
I used perfect cv to apply for a position I haven't had to have a cv before and I found the service really easy and simple to use
Date of experience: September 9, 2016
Hi Carol:
We are very happy to know that our Customer Care Expert was able to resolve everything for you. Thank you for taking the time to review our services, it is greatly appreciated. Please feel free to contact us if you need anything in the future.
Best Regards,
LiveCareer
I wanted a free cover letter download and that is what it said. When I finished my cover letter I had to take out a trial! Cover letter is ok.
Date of experience: October 10, 2022
Thank you for your feedback and for rating us!
They gave me excellent help with my resume the only problem is it said it was completely free, it was not.
Date of experience: July 9, 2020
Thank you, Sherry, for sharing your experience with us!
I have not done a resume in years, so THANK YOU a million times. You made it so much less stressful. I do very much appreciate it. Again thank you.
Date of experience: July 1, 2021
Thank you for sharing your satisfaction with us, Patricia!
It was a very pleasant conversation with a true professional and I am very pleased with the results!
Date of experience: July 13, 2016
Hi Tom:
We are happy to hear this! Thank you much for taking the time and providing us with this excellent review and please feel free to contact us in the future if you have an questions or concerns.
Best Regards,
LiveCareer
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hi Marshall:
We are so happy that Peter was able to help you out and provide you with an excellent customer service experience. If you need any further help, do not hesitate to contact us.
Best Regards,
LiveCareer