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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user garettr
Arizona
2 reviews
0 helpful votes
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June 24th, 2014
Verified purchase

I logged on the site and made a resume. I submitted my resume and within a month I had a job. It's worth the little bit of time and money.

Date of experience: June 21, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Garett R.,

Congratulations on your new job! We wish you success in your new career.

Best regards,

Anna

LiveCareer

Thumbnail of user padgettw
Florida
1 review
0 helpful votes
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February 21st, 2020
Verified purchase

Easy to navigate through and make edits! Highly recommend to anyone needing to update and simplify their resume!

Date of experience: February 21, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a good rating

Thumbnail of user michellew21
Nevada
1 review
6 helpful votes
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December 19th, 2012

Amazing site, helped me to create a professional resume that would assist me in presenting myself in a professional way. Thanks

Date of experience: December 19, 2012

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your satisfaction with us, Michelle!

Thumbnail of user qiaosongw
California
1 review
0 helpful votes
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June 2nd, 2016
Verified purchase

She explain the situation to me very carefully and nice enough to help me cancel the unexpected subscription

Date of experience: June 2, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Qiaosong:

Thank you for your fantastic review! We are glad to hear that kathia was able to resolve your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.

Best Regards
LiveCareer

Thumbnail of user karend551
West Virginia
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

Typing into the resume format, the format made numerous errors causing me to have to re-type over and over. Lost time.

Date of experience: December 20, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Karen,

We regret to hear that you ran into some difficulties with our builder. We are always open to suggestions on ways we can improve our product and appreciate your feedback!

Thumbnail of user terrions
Michigan
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

The site is very easy to navigate, and very user friendly. Has very good templates, and was really good with recommendations.

Date of experience: April 18, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Teerion, for sharing your feedback and rating us five stars!

Thumbnail of user miken718
Mexico
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

I didn´t know that I have to pay. You should say from the very beginning that we have to do so.

Date of experience: March 24, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

To clarify, Mike, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user sharonj955
Michigan
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

It was fast, but fraudulent... it started out by saying it was free, then after we finished there was a charge.

Date of experience: November 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Sharon, for sharing your feedback and for giving us a great rating.

Thumbnail of user simpof
Florida
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Made the process very easy and organized. The resume looks professional and i'm happy with the final product

Date of experience: February 3, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user laurens376
New York
1 review
0 helpful votes
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October 22nd, 2019
Verified purchase

Fill out the whole thing just to be hit at the end with a charge to download. Not cool. Not cool at all!

Date of experience: October 14, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Lauren,

We appreciate your feedback. Please know that we give our users the option of continuing with our premium services based on their satisfaction with the end result. We hope this clarifies any confusion.

Thumbnail of user andrewt382
Texas
1 review
0 helpful votes
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March 20th, 2020
Verified purchase

I really liked how I was able to just give a job title and it was able to give recommendations on the different job descriptions.

Date of experience: March 19, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback, Andrew we’re excited to hear you feel that way about our resume builder.

Thumbnail of user ginab24
Nebraska
2 reviews
0 helpful votes
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January 15th, 2015
Verified purchase

I found the format I was looking for in a resume and it was quick and easy to complete. Thanks for helping me get the job I was looking for.

Date of experience: January 12, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Gina B.,

Congratulations on your new job! We are glad to be of help. We wish you more success in your new career.

Best regards,

Anna

LiveCareer

Thumbnail of user jackiem483
Nevada
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

I am struggling with saving my work and i am not clear if i have effectively downloaded this, if at all. I am very confused.

Date of experience: September 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're very sorry to hear that you are unhappy with our website, Jackie. We'd love to hear from you directly to find out what happened or how we can make this better for you.

When you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.livecareer.com/contact-us

Thumbnail of user lf54
Tennessee
1 review
0 helpful votes
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February 20th, 2017
Verified purchase

The site was user-friendly. The actual document is difficult to change due to the pre-set tabs. The best part of the experience is customer service.

Date of experience: February 20, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi L F.!
We are glad that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.

Thumbnail of user nagarajana1
New Zealand
2 reviews
0 helpful votes
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August 27th, 2021
Verified purchase

Not a good exp. Not getting the right skill sets, and keywords for my resume. And the resume is not emailed to my email address.

Date of experience: August 26, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're very sorry to hear that you are unhappy with our website, Nagarajan. We'd love to hear from you directly to find out what happened or how we can make this better for you.

When you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.livecareer.com/contact-us

Thumbnail of user joshuah540
Alabama
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Live Career allows one to develop a resume that is efficient in a timely manner. It provides guidance for one to develop a good resume

Date of experience: June 27, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We're thankful for the amazing feedback you have given us, Joshua!

Thumbnail of user rosek220
Arizona
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Needed to create a resume in a hurry as a job was closing same day. This site made it easy to create a strong resume to submit.

Date of experience: December 3, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user ebonyr40
North Carolina
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

I googled FREE resume templates. The resume looked awesome to download, but it was not free. I don't like being lied to, but I still love the resume

Date of experience: July 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Ebony.

However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.

In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.

Thumbnail of user almab25
Canada
1 review
0 helpful votes
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June 22nd, 2014
Verified purchase

It was easy to make a resume and print it out to send out. It was not complicated or full of problems. Thank you!

Date of experience: June 19, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Alma B.,

We are so happy that you found the site and service easy. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user jenb56
GB
1 review
1 helpful vote
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August 4th, 2016
Verified purchase

The customer service representative was excellent and he had a full understanding of the problems, and had empathy and concern,

Date of experience: August 3, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Dear Jen B.
We are excited that you were pleased with the Customer Service provided by one of our skillful representatives. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer

Thumbnail of user carolinap
Illinois
1 review
1 helpful vote
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March 6th, 2013

I found this very helpful as this was my very first time writing a resume. This site web was a problem solver.

Date of experience: March 5, 2013

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

We are happy to know that our site made it easy for you to create a resume and help you with the process to do one. We wish you best of luck on your job search if you are looking for one Carolina!

Thumbnail of user rosemarya6
Illinois
1 review
0 helpful votes
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October 9th, 2016
Verified purchase

Good resume format and help but when u go to print it or email it or download it. It is not in its format.

Date of experience: October 8, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Rosemary,
Thanks for bringing this to our attention. Due to the various scenarios that may be preventing the desired formatting on your resume, it is advisable to give us a call at 1-800-652-8430 so we can revise the situation with you.
Best regards,
LiveCareer

Thumbnail of user jaimies2
California
1 review
0 helpful votes
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April 3rd, 2017

Joe was very professional and friendly, when I was upset and frustrated. He helped to alleviate my frustrations and was very helpful.

Date of experience: April 3, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Jaimie,
We are thrilled that you were delighted with how Joe was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!

Thumbnail of user kellyc699
Massachusetts
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

It made my life so easy and I am so glad I tried it. Resume choices are perfect and it was so helpful and my resume looks professional.

Date of experience: September 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Kelly, for sharing your feedback and rating us with five-stars!

Thumbnail of user natashat11
North Carolina
1 review
0 helpful votes
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May 27th, 2016
Verified purchase

It was a wonderful experience everyone was nice and polite and valued each others space and opinions.

Date of experience: May 26, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Thank you for the feedback Natasha T.We are committed to providing great customer service. We take all feedback very seriously. Feel free to contact us if you need further assistance on
Any of the concerns that you may have regarding the service.

Best Regards,

Livecareer

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Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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