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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
You said it is free, but I have to pay.
You said I could download my resume if I paid, but I am still looking where to go to download my resume.
Date of experience: March 21, 2020
Its really helpful to create a such good and professional resume. I like to do it and now my resume looks like a professional
Date of experience: March 27, 2013
We are glad that you find our site helpful in creating a professional looking resume and you enjoyed doing it. We are happy to hear that from you, Habi. Thanks!
Very easy to use and has very good, helpful suggestions. Also have very nice and professional templates
Date of experience: June 7, 2021
Thank you for sharing your feedback and rating us five stars!
I am not happy that I am not allowed to download my resume and have to pay every month / time I need it.
Date of experience: June 26, 2023
Thank you for sharing your feedback and our apologies; we would love to help you and find a solution for you.
When you get the chance, don't hesitate to contact our customer service team at: https://www.livecareer.com/contact-us.
We look forward to hearing from you!
Wonderful service. Very satisfied with the products and services and the staff. Keep up the great work!!
Date of experience: July 7, 2016
HI Thomas:
Thank you for providing us with this great review! We are happy to hear that you had a pleasant experience with both our product and customer service. Please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer
The app was very organized and provided step-by-step instructions. The point rating system was also very beneficial.
Date of experience: June 7, 2023
Thank you for rating us, we’re happy to hear that it was as easy as 1, 2, 3!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Excellent! The program is user friendly, and the assistance from the customer service department is great.
Date of experience: June 2, 2014
Hi Gary L.,
We are happy that you found the site easy to use and you were able to get great assistance from our customer service team. We wish you the best in your job search!
Best regards,
Anna
LiveCareer
I appreciate the services the person was very attentive and understanding of my problem, and for that I'm very thankful for the services I received!
Date of experience: October 9, 2016
Hi Calvin,
We ae excited that you were pleased with the Customer Service provided. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer. Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer
So helpful to have the design services, the evaluation elements, the product templates, and the repository
Date of experience: October 23, 2021
Thank you for sharing your feedback and rating us five stars!
Easy to work with
Several letters to work with
Other options they help with as well, writing a resume, sending a c
Date of experience: June 12, 2016
Hi Barb:
Thank you for this positive review! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.
Best Regards,
LiveCareer
It is very easy to navigate and it is stress free! It was quick and convenient and easy to follow with the prompts.
Date of experience: May 9, 2021
Thank you for sharing your feedback and rating us five stars!
Thank you for helping me!
Thank you for understanding my financial situation and choosing help! You were awesome!
Date of experience: March 2, 2017
Hi Renee,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
The account was billed mistakenly. As soon as i called, the representative was professional and credited the account immediately.
Date of experience: June 15, 2016
We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
The woman I spoke to was very nice spoke very clearly was very understanding of my problem. She helped me immediately and she solve my problem.
Date of experience: May 23, 2016
Greetings Irma,
We are glad that you were satisfied with our services. We are committed to providing great customer service. Thanks for the feedback is very important for us. Please feel free to contact us if you have any further questions or concerns regarding the service.
Best Regards,
Anna
LiveCareer
William was very helpful and refunded my charge. He was very positive and accommodating and professional
Date of experience: June 3, 2016
Hi Kelly H:
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Best Regards,
LiveCareer
I could not have gotten the job I have wanted for years without your service. Thank you, thank you, thank you.
Date of experience: October 29, 2014
Hi Gustavo H.,
Congratulations on your new job! We’re glad to be of help. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
I like the resume builder, very easy and so many choices.
Customer service is great. Maria answered all my questions professionally.
Date of experience: May 21, 2016
Greetings Sohail R. We are happy to hear that you received the support that you were looking for. Feel free to contact us at customerservice@livecareer.com if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Livecareer
Web site is very user friendly and provides many options resume types to fit whatever format you are looking for.
Date of experience: November 19, 2014
Hi Kim V.,
We are happy that you found the site user friendly. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Great templates at an affordable rate. Would highly recommend for anyone wanting to up their CV game.
Date of experience: April 23, 2023
Thank you for rating us! We are very grateful for rating us with five stars and that you are satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Fast, professional and great customer service... found a job on first interview... thanks to the resume from live career
Date of experience: November 21, 2014
Hi Daniel H.,
Congratulations on your new job! We are happy that you liked our service. Best of luck in your new career!
Best regards,
Anna
LiveCareer
So far good. I just wonder how personalized my resume will be if multiple people are apply for the same positions.
Date of experience: July 9, 2021
Thanks, Donna, for your review!
Best source I have ever found to create a Resume! They made it easy and gave me lots of suggestions!
Date of experience: June 2, 2014
Hi Bridget,
Thanks so much for the kind words Bridget! We are very happy that we could help you in your job search. We wish you the best of luck!
Best regards,
Anna
LiveCareer
LiveCareer helped me write a cover letter better than I ever could have! Their customer service is second to none!
Date of experience: June 1, 2016
Hi Ray:
Thank you for that awesome feedback. It is great to know how you feel about our products, tools and services. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
LiveCareer
Great Layout, however I'd prefer a one-time usage fee option rather than this mandatory renewal and subsequent cancellation efforts
Date of experience: April 28, 2021
Thank you, Kyle, for the positive comments!
In a market where many are unemployed it is important to stand out and I believe the resume builder you provided will do just that.
Date of experience: September 7, 2020
Thank you for sharing your feedback and for giving us a great rating.
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hello, Philip
We appreciate you for sharing your thoughts, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.