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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Resume Now gladly refunded my cancelled subscription without any hassle. They were nice and respectful.
Date of experience: January 15, 2017
Live chat is great agent was really helpful and resolved my issue very quickly. Super customer service.
Date of experience: September 25, 2015
Hi Karen B.,
We are glad that you found our customer service helpful. We wish you all the best!
Best regards,
Anna
LiveCareer
It was an unexpected surprise! Making the resume process easy and fun. I highly recommend this site.
Date of experience: July 20, 2021
Thank you for sharing your feedback and rating us five stars!
Website deleted information when I hit save. Also, there should be an option to have different positions show with a single company.
Date of experience: October 27, 2021
Thank you for taking the time to reach out, Michelle, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I used LiveCareer to write a resume and every prospective employer was impressed! Definitely an awesome service!
Date of experience: June 14, 2017
Hi Nathan,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product.
Tricked into membership after trying to buy a cheap template advertised as free. Representative was helpful and gave me refund without hassle.
Date of experience: June 9, 2016
Hi Daniel:
We are sorry to hear that you had a bad experience with our product but glad to hear that are representative was able to resolved your issue. Thank you for the feedback and please feel free to contact us if you have further questions or concerns.
Best Regards,
LiveCareer
Some corrections in the grammar of your suggested job description paragraphs. Overall, great set up!
Date of experience: April 19, 2022
Thank you for your review, glad we were able to help.
This website was very user friendly, offered numerous helpful tips for creating your cover letter, and the price is right.
Date of experience: November 9, 2021
Thank you for sharing your feedback and rating us five stars!
Resume assistant has been limited. No job interviews have resulted from using your resumes to this point
Date of experience: September 14, 2021
Thank you, Alicia, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
I am so far impressed especially by the fact that you have ideal descriptions for suggested job titles.
Date of experience: March 28, 2020
Thank you for letting us assist you and for your feedback, Kgosi.
Please let us know how we can improve your overall experience with LiveCareer.
Option to direct add profiles via icons rather than complete links. Doesn't look very professional and appealing.
Date of experience: September 13, 2020
Thank you, Ashutosh, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
The excellent customer service team specially Mr. Sanchez. I really appreciate his help regarding my account.
Date of experience: February 18, 2017
Hi Fariba
Thank you so much for sharing your excellent experience about the Customer Service. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your feedback, it's very important for us.
Simplified, organized, and aesthetically pleasing. Live Career took the stress out of updating my resume
Date of experience: August 21, 2020
Thank you, Sierra, for trusting us with your new resume!
Excellent! I haven't typed a resume in years and was stumped on where to get started. Thank you for all the great advice.
Date of experience: August 9, 2020
You are very welcome, and thank you, Kim, for the amazing feedback!
Incredibly easy to create a clean, professional looking resume. Takes the guess work out writing and designing. Can't recommend high enough.
Date of experience: October 29, 2019
We absolutely love recommendations Patricia! Thank you!
Easy to use, simple input with excellent output. Very Satisfied! Best two dollar purchase I ever made!
Date of experience: May 3, 2021
Thank you for sharing your feedback and rating us five stars!
Good website. Useful information for format styles on cover letters. A bit overpriced but easy to cancel membership.
Date of experience: August 11, 2014
Hi Dane J.,
We are glad that you found the site helpful and easy to cancel. We wish you all the best!
We also appreciate your feedback. We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team.
Best regards,
Anna
LiveCareer
Seamless experience. I was able to change my resume easily and downloaded into many different formats
They were reputable and put out the resume I wanted
Date of experience: May 20, 2023
Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our resume builder!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
This is a horrible money scam site. Hidden charges. Company needs to be investigated for unfair deceptive practices. DO NOT USE!
Date of experience: November 1, 2012
Dear Pat,
Hi, I work at LiveCareer. I apologize for the misunderstanding. The $4.95 subscription is good for 7 days and we rely on you to cancel whenever you are finished. If you do not cancel we will assume that you are still using our service. Many of our customers continue to use our service for several months during their entire job search. Our subscription prices and policies are clearly stated in the details of the subscription underneath each price option.
We make cancelling your account really easy! Just visit your account settings or contact our customer service team. We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com. We also list our contact information on our "Contact Us" and "About Us" Pages on our site.
Best Regards,
LiveCareer
It was very good experience.
However, resumes should be automatically fetched data from PDF or Image file.
It was based on reference
Date of experience: March 27, 2023
Thank you for taking the time to let us know your feedback; we’re always happy to hear it! We’re constantly looking to make our products and services better, and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Read the negative reviews below and proceed with caution. They are very clever about getting your money!
Date of experience: April 18, 2015
Hi A B.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
We are very committed to providing great customer service and customer satisfaction. We take all feedback very seriously. It will be forwarded to our Marketing team.
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
"LiveCareer" was absolutely instrumental in not only finding relevant positions, but getting me back into the work force. Thank you LiveCareer.com!
Date of experience: September 5, 2014
Hi Nicholas A.,
Congratulations on your new job! We are glad that you found the site helpful in your job search. We wish you more success!
Best regards,
Anna
LiveCareer
Contacting customer service was easy and fast. They were able to help me get what I needed within 5 minutes of calling.
Date of experience: August 4, 2016
Hi Ana: Thank you for that awesome feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us. Best Regards, LiveCareer
Thank you so much for providing this service. Your Canadian help center was also very good! Wish me luck!
Date of experience: May 31, 2020
You are very welcome, Lenz way to make our day, reviews like yours keep us going.
App is good. Very misleading to not state upfront that you cannot download or print the resume without paying.
Say it up front.
Date of experience: September 19, 2021
Thank you, Varalla, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hi RH, thank you for that great review, it is very appreciated. This type of feedback makes us change the way we do things for you. If you need anything in the future, just contact us, we’re here for you. Thanks!