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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
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11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user estellap
Texas
1 review
0 helpful votes
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September 11th, 2014
Verified purchase

LiveCareer is an user-friendly website. Their graphic organizers help you input your information in a professional manner

Date of experience: September 5, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Estella P.,

We are so happy that you found the site helpful. We wish you the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user fernandom15
California
1 review
1 helpful vote
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September 17th, 2014
Verified purchase

Was very professional, courteous, and knowledgeable. Thank you for your service. I look forward to working with live career again.

Date of experience: September 14, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Fernando M.,

We are glad to be of assistance. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user josephineb13
Virginia
1 review
0 helpful votes
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March 7th, 2017

The staff was polite and helpful. I didn't struggle talking to them. My issues were sorted out easily!

Date of experience: March 7, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Josephine,
We are excited that you were pleased with our Customer Service. Our agents strive to provide a top-notch service every time. Thanks for your feedback, it's very important for us.

Thumbnail of user reeshedap
Texas
1 review
0 helpful votes
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May 31st, 2022
Verified purchase
• Updated review

My experience has been great. Just ish the fee remains at a low rate for those who are struggling to find employment

Date of experience: May 30, 2022

Everything was precise and formatted
January 24th, 2022
Verified purchase
• Previous review

Date of experience: January 22, 2022

Thumbnail of user andreap79
North Carolina
1 review
0 helpful votes
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March 13th, 2017

Customer service is great! I had an issue with billing and they were able to take care of it without any issues

Date of experience: March 13, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Andrea,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.

Thumbnail of user gurup13
India
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

Thanks for helping me with so many formats. Now my resume looks much better. If there are quick topics on writing resumes, it will be helpful.

Date of experience: April 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

You are more than welcome, Guru and we're glad to know that you enjoyed our resume formats!

Thumbnail of user dominic334
Illinois
1 review
1 helpful vote
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March 26th, 2013

This made building my resume so easy without having to fuss with formatting! Yes please and thank you! =)

Date of experience: March 26, 2013

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

We are so happy that we made it easy for you to create a resume with easy steps, templates and designs. We appreciate your feedback Domini!

Thumbnail of user beverlys673
California
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Best resume builder i've experienced EVER! Easy to use. Very smooth process. Highly recommend using this hands-down over any other service out there!

Date of experience: April 11, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

You made our day with your review, thank you! Glad we were able to help you with our resume builder.

Thumbnail of user balindah
Georgia
1 review
0 helpful votes
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September 22nd, 2021
Verified purchase

Experience was good, just having trouble finding out where the downloaded resume i purchased went to

Date of experience: September 22, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your experience with us, Balinda!

Thumbnail of user christinac26
Texas
1 review
0 helpful votes
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August 10th, 2014
Verified purchase

I would give it five stars except that you all continue to place unauthorized charges on our credit card!

Date of experience: August 7, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Christina C.,

I’m very sorry that you have had this experience with our service. I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Thumbnail of user jeang320
Virginia
1 review
0 helpful votes
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June 11th, 2021
Verified purchase

Great so far; however, categories can be combined to avoid repeated bullet characteristics--suggestion: group work history by category type.

Date of experience: June 8, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user rongjuant
France
1 review
1 helpful vote
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October 28th, 2014
Verified purchase

It's really an amazing web, it gives me great ideas about how to create a CV and cover letter. Now I've good my job in L'Oreal. Thanks you guys!

Date of experience: October 25, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Rongjuan T.,

Congratulations on your new job! We’re glad that you enjoyed the site. We wish you all the best.

Best regards,

Anna

LiveCareer

Thumbnail of user imrans87
New York
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

Best template and guide for awesome Cover Letters. Can't wait to see how the resume builder works.

So happy I discovered this.

Date of experience: November 15, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Imran, for trusting us with your new resume!

Thumbnail of user junettaj
Canada
1 review
1 helpful vote
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November 7th, 2014
Verified purchase

Made my resume writing so much easier! Had trouble logging in one time, but a customer service agent solved the problem.

Date of experience: November 4, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Junetta J.,

We are glad that you had a good experience with our customer service.

We are very committed to providing great customer service and are very sorry that you had a login issue. We take all feedback very seriously. It will forwarded to our Marketing team.

We wish you all the best!

Best regards,

Anna

LiveCareer

Thumbnail of user magenn1
Alabama
1 review
0 helpful votes
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December 29th, 2019
Verified purchase

It was a quick, easy, an extremely helpful process. I would definitely recommend this website to anyone.

Date of experience: December 26, 2019

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for your review and for recommending us, glad we were able to help, Magen.

Thumbnail of user fahada29
California
1 review
0 helpful votes
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April 28th, 2017

Great work guys on the new platform features. Patric Hyman did a killer job helping me this morning making adjustments needed.

-Happy Customer

Date of experience: April 28, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Fahad,
We are excited that you were pleased with the Customer Service provided by Patrick. Thank you for that awesome review. We value our customers feedback.

Thumbnail of user michaels604
Maryland
1 review
0 helpful votes
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May 1st, 2017

Only reason it's not 5 stars is a little difficulty understanding her but she was courteous and patient.

Date of experience: May 1, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Michael,
Thank you for your feedback and for sharing your experience with us. We wish you the best on your job search.

Thumbnail of user vickyr162
New Jersey
1 review
1 helpful vote
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January 30th, 2023
Verified purchase

This is THE best way to do a resume! It's easy, fast and makes me an even better career candidate! Thank you so much!

Date of experience: January 29, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for rating us. We're always happy to help!

Thumbnail of user rogerm88
California
1 review
0 helpful votes
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August 31st, 2016
Verified purchase

Joe provided excellent services. My account was difficult to understand and he guided me through it painlessly.

Date of experience: August 31, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Roger,
Thank you for that great feedback. It is excellent to know how you feel about our product and how Joe was able to assist you. We strive to deliver to you what we do best.
Best Regards,
LiveCareer

Thumbnail of user justins612
California
1 review
0 helpful votes
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August 3rd, 2020
Verified purchase

Exactly what I needed. Perfect for updating your resume after having not done it in a long while. Would absolutely recommend!

Date of experience: August 2, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Justin, we appreciate the feedback!

Thumbnail of user michaelt3816
Canada
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Website is amazing! Very user friendly, the deals are spectacular and will really help you in your job search!

Date of experience: March 23, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for this great feedback and for rating us!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user antoninog1
Kansas
1 review
0 helpful votes
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December 30th, 2019
Verified purchase

Great choice of templates, easy interface to follow. Best resume builder website that I have come across in a long time.

Date of experience: December 29, 2019

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for taking some time to review us, Antonio! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.

Thumbnail of user elizabetht376
Ohio
1 review
0 helpful votes
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April 9th, 2020
Verified purchase

Excellent product and great customer service. I advise using a laptop. It was more difficult on my phone.

Date of experience: April 8, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for the wonderful review and for leaving us with a great star rating.

Thumbnail of user taylorb287
Texas
1 review
0 helpful votes
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November 12th, 2020
Verified purchase

Thanks for advertising the service as free then holding my resume hostage after i spent 2 hours building it

Date of experience: November 11, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Taylor, for sharing your thoughts.

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user jayn319
Florida
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

This is just awesome! You can literally build a resume in less than an hour. Absolutely spectacular!

Date of experience: April 5, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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