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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
This was so helpful - I had no idea where to even begin when writing my professional cover Letter. Thank you, Live Career!
Date of experience: June 22, 2020
Well organized and helpful. LiveCareer will definitely help you prepare a professional quality resume.
Date of experience: December 8, 2020
Thank you, Paul, for the positive review!
I am very satisfied! My resume went from nice to great in a matter of minutes, next stop cover letter thanks so much
Date of experience: June 16, 2021
Thank you for sharing your feedback and rating us five stars!
Thank you for your help, I have not completed a cover letter in over 5 years so this was very easy to work with and straight forward.
Date of experience: June 19, 2021
Thank you for sharing your feedback and rating us five stars!
Very user friendly configuration with useful templates... had my covering letter setup in few minutes! Thank you!
Date of experience: June 27, 2020
Thank you, Michael, we truly appreciate the four-stars, happy customers make our days brighter.
Difficult to edit. Did not know this was a paid service, especially when it's advertised as free. "Start today for free!"
Date of experience: July 6, 2021
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Chris.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I love it here! Great help!
LiveCareer was recommended to me by a fellow professional and they didn't disappoint
Date of experience: December 23, 2021
Thank you for sharing your feedback and rating us five stars!
Your program is so user friendly that I was not intimidated at any point during the creation of my resume
Date of experience: May 17, 2021
Built my amazing Resume with this service. It was fast, easy, and simple. I can't ask for anything more. Thank you Livecareer!
Date of experience: February 8, 2023
Thank you for this great feedback and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
I don; t remember paying $24.95 per month... has the fee increased? Also, why does my resume only print in large font?
Date of experience: April 13, 2021
Thank you for reaching out with your question.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@livecareer.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
I fond the "improve your resume" suggestions very helpful, my resume's wording improved exponentially.
Thank You
Date of experience: June 14, 2022
So glad you meet your expectations with our resume builder, thank you so much for ratings us!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Easy to navigate through the entire resume process. Great options that I didn't previously think about.
Date of experience: January 20, 2020
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck in your job-search, Kelly!
Live Career is a professional online resume builder service. It guided me step-by-step and gave critical instruction.
Date of experience: June 22, 2021
Thank you, Brent, for sharing your feedback and rating us five stars!
Love the various examples of resumes for different purposes. Most comprehensive I have seen on any platform.
Date of experience: June 28, 2021
Thank you for sharing your feedback and rating us five stars!
Annoying that I lose everything I've been working on if I don't have my email correct, but other than that its pretty good
Date of experience: December 21, 2020
Thank you for your review, Jordan, glad we were able to help.
Not NZ suitable and took way too long (pretty much you got more data from me than I got value from your app)
Date of experience: May 31, 2022
Thank you for sharing your feedback with us. We would love to find out more about this. When you can please contact our customer service team at: https://www.livecareer.com/contact-us
This program took care of the whole struggle of creating a cover letter and updated resume! THANK YOU.
Date of experience: September 16, 2021
Thank you for sharing your feedback and rating us five stars!
Since I moved from NY 8 years ago to start a family I have been determined to find a Staff (Not Freelance) Job NOT Traveling Every Weekend, so I can be a part of my (Now 5 & 8 year old) children grow-up.
I have been sending resumes and paying LiveCareer a ton of Money for 6 Years (?) and last week HR Colleagues at DISNEY, ESPN, ABC, and NBC told me that the ATS format is making my extensive (TV) (EMMY AWARD WINNING) experience Unorganized, Confusing, and not Referenceable.
Also told that many companies see this and remove my Resume from consideration Immediately & Forever.
Then as I try to fix this... Not only are you harassing me for More $ (+/- $1K Thus Far - Paying for Every Google Extension separately for some reason) I keep getting warnings that LiveCareer (AutoApply) is not supported by Chrome. Last time I checked they were both Google Products.
I was wondering why I was getting follow-ups on every FREE site job search (Indeed/LinkedIn/Glassdoor) other than LiveCareer.
Cherry on the top... Wife and I spent 5 hours trying to remedy this yesterday and then I go to log on this AM only to find out Live-Career did not save any changes because (BILLING/Expired Credit Card - Why would I find that After I logged off?
Date of experience: February 4, 2022
Our apologies for the negative experience, James, and thank you for bringing this to our attention; we would love to speak with you so we can understand what happened as we take our user’s feedback very seriously; know that we hear you and we’re here for you, so when you have a chance, please get in touch with our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Add new features. E.g., let customers add their altmtrics into the their CV, information such as google scholar, or I'd, etc.
Date of experience: July 26, 2018
Hello, Conrad:
Thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
I canceled my membership on the 3rd day of my 14 day trial and 3 years latter they are still billing my credit card!
Do not use this service
Date of experience: February 6, 2018
Hi Vickie,
We apologize for this inconvenience, and we certainly understand your frustration. I'm here to help, I would like to take a look into your account to provide a solution. We’ve put your situation at the top of our list and we want to make this right! Shortly, you'll receive a private message!
I have been using Live Career to create my resume since 2016. This site is SUPERB! I wouldn't know what to do without it!
Date of experience: August 16, 2021
Thank you for sharing your feedback and rating us five stars!
THIS SITE HAS MY BANKING INFORMATON AND I DONT KNOW HOW THEY GOT IT. THEY HAVE BILLED ME OVER $150 WORTH. TH EONLY REASON I NOTICED WAS BECAUSE MY ACCOUNT GOT OVER DRAFTED. I ENDED UP HAVING TO CLOSE Y ACCOUNT WITH MY BAN ENTIRELY AND WILL NOT BE OPENING UP A NEW ONE. THIS ACOUNT IS A SCAM AND I WILLNEVER USE I AGAIN. THEY ARE LOCATED IN A WHOLE NOTHER CONTRY, AND WHEN YOU GO TO THE SITE TO GET HLP IT DOESNT WORK AND IT SAYS IT HAS 24 HUR HELP BUT THEIR CHAT BUTTON DOESNT WORK. IT IS RIDICULOUS, AND I WILL BE FILING A POLICE REPORT.
Tip for consumers:
DO NOT USE THIS SITE!
Date of experience: October 1, 2014
Hi Shanaya M.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. All of our subscriptions are auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
We also apologize if you also did not get hold of anyone when you contacted us. All of our system are up and running. I would appreciate if you would contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed including the card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com'
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
I am giving 1 star just because have to give some.they took from my account 50 euro and when I cancel account I cannot see my CV anymore. Thiefs
Date of experience: March 2, 2023
Hello, Peter. Thanks for bringing this to our attention, and our apologies for the issue. At Livecareer, we take our user’s feedback very seriously; know that we hear you, and we’re here for you; when you have a chance, please get in touch with our Customer Service Team using the link provided below.
https://www.livecareer.com/contact-us
I was able to take my outdate resume and design in a few easy steps an impressive resume to give to potential employers. Thank you.
Date of experience: April 26, 2022
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
What a ripoff this website is, If you use it once and do not read the fine print, they keep charging you $35 every month. They will not refund you your money. DO NOT USE THEM FOR ANYTHING.
Date of experience: November 12, 2013
Dear Hugo,
Thanks for your comments.
Hugo, we stated the cost in bold and clear print and stated the details of the subscription options in bullet form, which can be clearly understood. We are also very clear that when you subscribe there is an auto-renewing feature, and if you don’t cancel your subscription, we will bill you at the monthly rate of $34.95. In addition, we sent a payment confirmation email stating the amount of what you have subscribed for and the date of the auto-renewal.
We have 4 ways to cancel a subscription if service is no longer needed: By calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
Best regards,
LiveCareer
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Thank you, Nick, for your glowing review, our team is always happy to help!