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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Lots of templates to build your resume. Very easy to use, and doesnt take all that long. My resume shines!
Date of experience: April 22, 2015
I called to cancel the repeat subscription as wasn't needed, Joe made the process easy and incredibly friendly... Thankyou Joe
Date of experience: September 2, 2016
Hi Joanne:
Thank you for that great review! It is nice to know that Joe was able to resolve everything for you. Please feel free to contact us if you need any further assistance.
Best Regards,
LiveCareer
They are scam artist they will steal your money i singed up for a month and they charged me 200 dollars in a period of one month please dont singe up
Date of experience: May 3, 2016
Greetings Hadi G. We are very sorry that you have had this experience with our service.Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@livecareer.com if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards,
Anna
LiveCareer
Tried to renew for a year and couldn't do it. You need to notify me when it's time to renew without losing my resume.
Date of experience: January 29, 2020
We regret to hear that you experienced difficulties with the renewal process, Gaylen. We hear you and we’re here to help please contact us at https://www.livecareer.com/contact-us
Excellent resume builder, I found it flexible, easy and efficient. I would recommend LiveCareer CV builder for everybody.
Date of experience: October 6, 2020
Thank you, Muthanna, for sharing your satisfaction with us!
Quick and easy to use. The resume provided by the site helped me to get the job I was after. THANK YOU very much
Date of experience: December 6, 2014
Hi John B.,
Congratulations on your new job! We’re glad to be of assistance. We wish more success in your new career.
Best regards,
Anna
LiveCareer
You trick us into paying for a coversheet we cant even find afterward. $#*! you and $#*! this company.
Date of experience: May 26, 2021
To clarify, Sarah, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I am greatfull for the chance to use Live Career services and would recommend them to all and anyone.
Date of experience: September 15, 2014
Hi Patricia B.,
We are glad that you liked the site. Thanks for recommending us to others. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
How amazing is this site... SOOOOO amazing especially for someone who is completely computer $#*!ed like me. Thank you
Date of experience: August 26, 2021
Thank you for sharing your feedback and rating us five stars!
So easy and convienant thanks for that took me only 5 minutes to make this after trying to apply for the job took over an hour so this was great!
Date of experience: July 29, 2021
Thank you for sharing your feedback and rating us five stars!
When I first signe up, I was told that it's 4.99 a month then was charged your normal rate. Wasn't happy with that
Date of experience: May 19, 2021
Thank you for reaching out with your feedback!
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@livecareer.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
My customer service rep Sebastian listened to my concerns and went out of his way to help me get the most from the LiveCareer online services.
Date of experience: August 5, 2018
Hello, Alix:
Thank you for sharing your experience with Sebastian. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
The Live-Career is an excellent site to create a custom or professional resume, and I would encourage all my friend and family to use this site.
Date of experience: August 13, 2014
Hi Sallye H.,
We are so happy that you loved the site. Thanks for recommending us to your family and friends. We wish you all the best!
Best regards,
Anna
LiveCareer
Very easy to navigate website & lots of customizable templates to help with my resume & cover letter!
I worked with them before. Excellent service!
Date of experience: August 17, 2021
Thank you for sharing your feedback and rating us five stars!
Date of experience: August 16, 2021
Very satisfying customer assistance from leonje.
She was efficient and very helpful. She is well worth a promotion.
Date of experience: August 17, 2018
Hello, Frances C:
That’s what we like to hear, thank you for sharing your feedback about our agent Leoje, we’re always here to help whenever you need us!
It was easy to navigate. I was able to click on different resume formates and pick the one i liked.
Thank you
Date of experience: May 28, 2014
Hello John J.,
It’s good to know that you found it easy to navigate the site and were able to find a suitable template to fit your resume. We are so happy that we were able to be of assistance. Best of luck with your career!
Regards,
Anna
LiveCareer
This is the second time using this service and I honestly couldn't be happier. It saves me so much time and stress.
Date of experience: April 10, 2023
You made our day with your review; thank you for rating us!
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Very professional lookimg resume. Easy site to use and very helpful in creating a resume that helped me get a job quick.
Date of experience: August 5, 2014
Hi Angela K.,
Congratulations on your new job! We’re glad to be of help. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
I hate that I couldn't find the price until I invested a lot of time into your website (but also I just purchased so Gdamn it worked.)
Date of experience: March 23, 2021
To clarify, Michael, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I couldn't login is correctly and I didn't see my resume. I asked a million questions and she was so respectful and patient with me.
Date of experience: October 18, 2018
Hello, Eric -
Our apologies for this inconvenience, we're happy to hear that our agent was able to resolve this issue in a patient and respectful matter. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.
I liked the resume options on the website, however, they DO NOT transfer over easily to Word. Extremely hard to edit.
Date of experience: October 7, 2014
Hi Barbi T.,
I’m very sorry that you have had this experience with our service. We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Thank you. Was easy to make my own resume and was higher to work for Bill Gates. And now I'm sextrillionary.
Date of experience: April 27, 2021
You are very welcome, Nicole, and thank you for your review!
I wouldve liked to know up front of a cost for use of checker. It felt like a lot of time for an up sell
Date of experience: February 20, 2020
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Brenner!
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hi Matthew R.,
We are glad that you liked the site. We wish you the best in your career search.
Best regards,
Anna
LiveCareer