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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Template is very easy to follow. I love the tips on how to effectively write my resume.
Date of experience: August 3, 2020
You do not make clear that you will hold the resume hostage unless we pay for it.
Date of experience: April 15, 2021
Our website offers a basic access account completely free which allows you to download a plain text version, Laureen.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
There needs to be an option to purchase per resume instead of monthly access, that is overkill
Date of experience: April 2, 2022
Hello,
We regret to see your rating towards us, we would like to clarify, that we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download the plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are not listed within the free account. Also, when you sign up to our services, you can always cancel anytime.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
https://www.livecareer.com/contact-us.
I was told that this was a free site- Forced to pay at the end. Very misleading
Date of experience: November 15, 2021
Thanks, Tom, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Unsure of how it will turn out. Not enough explanations on how to choose in each section.
Date of experience: January 14, 2020
We want you to have the best possible experience with our product and we’d love to help you out with any difficulties that you are having while creating your resume, Christine. Please contact us at https://www.livecareer.com/contact-us
I love how this website takes the guess work on how to phrase your important bullet points!
Date of experience: January 30, 2021
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
The tips on what to add are very helpful and the recommended wording is almost too good.
Date of experience: September 25, 2022
Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
It was easy and quick. I had a great experience. The job was done for me accurately!
Date of experience: July 29, 2021
Thank you for sharing your feedback and rating us five stars!
Lost the information I had typed when filling it out. Let people save the resume content easier!
Date of experience: April 2, 2022
Hello,
We're sorry you experience this kind of issue. We always want our customers to have the best experience and feel happy with our builder. For immediate assistance regarding your account, please contact our customer service team, so we can assist you in the best possible way. https://www.livecareer.com/contact-us
Using live career opened up my resume so much more than me doing it on my own.
Date of experience: October 6, 2020
Thank you, Edward, for trusting us with your new resume!
Easy to use, formatting a little hard when trying to cut and paste but figured it out.
Date of experience: February 2, 2021
Thank you, Francine, for sharing how easy it was!
Greaat templates, live Career mad the whole process a breeze.the prices are extremely affordable as well. Would absolutly recomend.
Date of experience: November 23, 2020
Reviews like this really make our day, Jason, thank you!
I was so pleased how easy it was using Cover Letter Now in creating my new resume, I have receiving comments on it how professional it looked.
Date of experience: September 12, 2016
Hi Daniel:
Wow five stars! Thank you so much for that amazing review! We are pleased to know that you found our service to be user friendly and that you liked the final product. Please feel free to contact us, if you need anything else in the future.
Best Regards,
LiveCareer
I would have been nice toknow that this was not a free site before I started. Kind of miss leading.
Date of experience: August 13, 2020
Thank you, Judy, for sharing your feedback with us. Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I too wish I had read more about this before I had them help with a resume that I had the state of Florida's job assistant area already help me with.
Date of experience: February 10, 2014
Dear James,
Thank you for your comments
James, we take great care in letting our customers know what they are subscribing to. It is stated on our subscription sales page and payment confirmation email. We also provide many ways in which you can cancel.
You can cancel by calling our customer service team which is open 18 hours a day, 7 days a week at toll free 1-855-213-0348, by live chat or by e-mail to customerservice@livecareer.com. There is even a self-cancellation feature under “My Account” on our website.
If you have questions feel free to contact us.
Best Regards,
Livecareer
I believe that the help I obtained from LiveCareer in assisting me putting my resume together helped me get the job I wanted.
Date of experience: July 8, 2015
Hi Carol W.,
Congratulations on your new job! We are glad to be of help. We wish you the best in your new career.
Best regards,
Anna
LiveCareer
Please contact the BBB if you are caught in this scam. They are in file and you WILL get your money back
Date of experience: July 28, 2015
Hi Eliza,
I’m very sorry about the experience that you have had with our service. Our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Once the subscription has been cancelled, you will no longer be billed any further. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com.
Best regards,
Anna
LiveCareer
You lied you said it was free but after i did all the work there is a charge tired of being lied to
Date of experience: September 11, 2020
We're alarmed to know that you feel this way, Diane, by o means do we lie to our users.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
This was a very helpful and resourceful website! It made building my resume quick and easy.
Date of experience: January 22, 2013
Hi Jolyne. We are so happy that we could help. Best of luck with your job search!
Quick and easy... everything I needed to get my resume out there and find a job
Date of experience: December 16, 2014
Hi Robert Y.,
We are happy that you found the site and service helpful in your job search. We wish you all the best!
Best regards,
Anna
LiveCareer
I need to know where this resume will be kept so I can email it out.
Date of experience: February 5, 2022
Thank you for the review and for rating us four stars, Julie!
It was easy to make my resume using the templates and tips for phrases and wording!
Date of experience: May 3, 2022
Thank you for sharing your experience and rating us five stars!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
So far so good, definitely has helped me build a strong resume that is multi faceted!
Date of experience: October 25, 2019
We appreciate the wonderful feedback thus far Bill! Thank you!
Very quick and easy and i just got off of a 12 hour shift at work
Date of experience: November 11, 2021
Thank you for sharing your feedback and for giving us a great rating.
Very nice and satisfied thank you for your help make it easy to make a resume
Date of experience: November 4, 2021
Thank you for sharing your feedback and for giving us a great rating.
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Thank you for your review, Maria, glad we were able to help.