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LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user richards2642
Washington
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Very easy to build with what I would like to say but did not know how to phrase it.

Date of experience: November 24, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Richard, for letting us know that it was easy to use our builder!

Thumbnail of user marioc14
California
1 review
0 helpful votes
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October 25th, 2014
Verified purchase

I just wanted to make a resume. It claimed it was free. Nope

Date of experience: October 22, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Mario C.,

I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Thumbnail of user levig6
New York
1 review
0 helpful votes
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May 27th, 2016
Verified purchase

I chatted with Rodrigo, and he was very helpful and addressed my concern.

Date of experience: May 26, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Levi G. We are happy to hear that you received the support that you were looking for. Feel free to contact us at customerservice@livecareer.com if you need further assistance on any of the concerns that you may have regarding your account.

Best Regards,

Livecareer

Thumbnail of user brendag869
Washington
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

Amazing! So worth the money! Made putting together a resume so much easier.

Date of experience: May 21, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user bobbya18
Louisiana
1 review
1 helpful vote
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September 20th, 2016
Verified purchase

Very good, sales person was very polite and took care of my problem

Date of experience: September 20, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Bobby,
Thank you for that amazing review! We are very happy that our Customer Care Specialist was able to resolve everything for you. Do not hesitate to contact us if you ever need anything else in the future.

Best Regards,
LiveCareer

Thumbnail of user danyaleg2
Minnesota
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Thanks! Appreciate the quality service provided. Prompt and efficient as well as helpful

Date of experience: February 4, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user teresat151
Maryland
1 review
0 helpful votes
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October 10th, 2019
Verified purchase

It was a great help to me. Haven't done a resume in years.

Date of experience: October 10, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Teresa,

Thank you for your kind words, Teresa! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!

Thumbnail of user anthonyg1105
Canada
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Prefer not to have to subscribe. A one time purchase would be better.

Date of experience: April 11, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user rhiannonc14
Illinois
1 review
0 helpful votes
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March 23rd, 2020
Verified purchase

I love this interface and have referred several others to use this service.

Date of experience: March 21, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing the love, Rhiannon t’s awesome to know how pleased you are with how your resume turned out.

Thumbnail of user lenal13
North Carolina
1 review
0 helpful votes
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July 15th, 2016
Verified purchase

It was real good. The customer service representative was helpful, knowledgeable and friendly.

Date of experience: July 15, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Lena:

We are glad to hear this! Thank you for this really good review and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
LiveCareer

Thumbnail of user patrickh530
Iowa
1 review
0 helpful votes
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December 7th, 2020
Verified purchase

Pretty Good.

Automated Save function would be good - lost information on one section.

Date of experience: December 7, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Patrick, we love your feedback!

Thumbnail of user ruthj617
Texas
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Helped me out with more options with what to put on a resume

Date of experience: October 24, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user christineb2189
Massachusetts
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

I like that I can create different resumes and also various cover letters

Date of experience: September 26, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for sharing your feedback and rating us!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user autumnp
California
1 review
0 helpful votes
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January 20th, 2015
Verified purchase

Quick and easy and the trail subscription is perfect for starting your resume.

Date of experience: January 15, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Autumn P,

We are glad that you found the site quick and easy to use. We are happy to help. We wish you all the best.

Best Regards,

Anna

LiveCareer

Thumbnail of user shekars2
India
1 review
0 helpful votes
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October 24th, 2019
Verified purchase

Why charge for each of processes when already paid for one month access?

Date of experience: October 24, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Shekar,

There seems to be some confusion surrounding your subscription. We'd love to get this clarified for you. Please send us an email directly to: social@livecareer.com with your Account ID or the email address associated with the account so that we can get it sorted. Thank you.

Thumbnail of user anitam354
Utah
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

It was simple and easy, I like that it gave you suggestions/bullet points.

Date of experience: March 25, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Amita, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user monicap306
Washington
1 review
0 helpful votes
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July 8th, 2021
Verified purchase
• Updated review

Great platform and ease of use. I found the bullet suggestions the best.

Reason I chose this business:

It was referred to me. Thanks

Date of experience: July 7, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Monica, for sharing how easy it was to use our builder!

Great platform
July 8th, 2021
Verified purchase
• Previous review

Date of experience: July 6, 2021

Thumbnail of user kellyw34
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2014
Verified purchase

Layouts were great, easy to use, fast responses to questions on live chat.

Date of experience: June 29, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Kelly,

We are glad to be of help. Best of luck in your job search!

Best regards,

Anna

LiveCareer

Thumbnail of user chuwannad
Pennsylvania
2 reviews
0 helpful votes
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July 29th, 2014
Verified purchase

I was very appreciative with the materials i needed to improve my resume.

Date of experience: July 26, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Chuwanna D.,

We are glad to be of help. We wish you all the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user stevier22
California
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

I really like the prompted bullet points to add to each job description

Date of experience: May 3, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user lukeg200
Wisconsin
1 review
0 helpful votes
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April 28th, 2023
Verified purchase
• Updated review

I like your product, but your billing and subscription models are really sketchy

Date of experience: April 26, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for taking the time to share your feedback!

Its next to impossible to cancel a subscription with...
March 31st, 2023
Verified purchase
• Previous review

Its next to impossible to cancel a subscription with your service. I spoke to a rep over the phone and he couldn't do it. I better not have this problem again, and I better not be overcharged or I will make sure everyone on the internet knows about how you conduct business.

Date of experience: March 31, 2023

Thumbnail of user nguyenv13
Canada
1 review
0 helpful votes
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March 4th, 2020
Verified purchase

So fast and easy to use! Creating my resume was quick and stress-free!

Date of experience: March 3, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your experience thus far, Nguyen!

Thumbnail of user nickyp29
California
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

A time saving, user friendly, easy, and effective way to build a resume.

Date of experience: December 13, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user laurenm80
New York
1 review
0 helpful votes
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October 29th, 2016
Verified purchase

The rep was very helpful and was able to fix my billing issue.

Date of experience: October 26, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Lauren,

We appreciate your feedback and it is great to know that our Customer Service team was able to fix your situation.

Thumbnail of user danielc2237
Oklahoma
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I like the way the program gives options to complete each relevant field.

Date of experience: February 17, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Daniel, for sharing your feedback and rating us with five-stars!

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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