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    LiveCareer

2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user thomasl540
Georgia
1 review
0 helpful votes
  • Send Message
February 3rd, 2020
Verified purchase

Date of experience: February 2, 2020

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Thomas,

You can certainly go back to your unfinished resume later. If you are experiencing any log in issues, please contact us so that we can reset your password. Thank you.

https://www.livecareer.com/contact-us

Thumbnail of user chellissav
California
1 review
0 helpful votes
  • Send Message
February 4th, 2020
Verified purchase
• Updated review

It was good wording missing some of my careers but overall good

Reason I chose this business:

It came up on google

Reason I chose this product:

I needed my resume done asap

Value
Quality

Date of experience: February 4, 2020

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Thank you for sharing your experience with us, Chellissa! We appreciate it!

Happy with what i got
February 7th, 2020
Verified purchase
• Previous review

It was good wording missing some of my careers but overall good

Reason I chose this business:

It came up on google

Reason I chose this product:

I needed my resume done asap

Value
Quality

Date of experience: February 4, 2020

Thumbnail of user tylerp259
Canada
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Was not told this was paid until the end, very deceptive but I'm not going to write the thing again

Date of experience: February 4, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for the feedback, Tyler.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user rebeccag929
Indiana
2 reviews
0 helpful votes
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September 20th, 2021
Verified purchase

Pretty easy to use. I like the prefab ideas but also appreciate the ability to add your own to it.

Date of experience: September 14, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user annn177
Greece
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

GREAT OPPORTUNITY AND MEANS TO ENHANCE AND DEFINE our work experience in order to access employers by promoting our skills

Date of experience: December 14, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, for sharing your feedback and for giving us a great rating.

Thumbnail of user bethw162
Washington
1 review
0 helpful votes
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October 9th, 2019
Verified purchase

I was not able to change the color of the line across the top; I would have liked that option.

Date of experience: October 9, 2019

Thumbnail of user brandicew
Brandice W. – LiveCareer Rep

Hi Beth,

We greatly appreciate this feedback and we can certainly look into this. Thank you!

Thumbnail of user debbieb56
South Dakota
1 review
3 helpful votes
  • Send Message
July 31st, 2015

The [program is horrible and they continue to bill you even after you cancel. BEWARE!

Date of experience: July 31, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Debbie B.,

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Thumbnail of user kristinee48
Washington
2 reviews
0 helpful votes
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October 18th, 2021
Verified purchase

You could have told me up front there would be a charge, otherwise I would have given you 5 stars.

Date of experience: October 14, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user jeremyw382
Wisconsin
1 review
0 helpful votes
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March 16th, 2020
Verified purchase

I was very happy with how "editable" everything was and how easy to use. Thank you.

Date of experience: March 15, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

You are most welcome we’re excited to hear you feel that way about our resume builder, Jeremy.

Thumbnail of user kathrynp376
Minnesota
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

As long as I can access my resume for 14 days, I believe this is excellent!

Date of experience: May 2, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Thumbnail of user mariak759
Wisconsin
2 reviews
0 helpful votes
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September 29th, 2022
Verified purchase

Love the updates made to the application but some areas of the app is very "click-sensitive"

Date of experience: September 27, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user daeunc
New York
1 review
0 helpful votes
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July 26th, 2016
Verified purchase

The customer service representative was very helpful and kind. It was a nice and fast process!

Date of experience: July 25, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hello DaEun:

We are thrilled that you were pleased with our Customer Service and the helpful and kind approach we had with you. We are committed to providing great customer service. Thanks for the 5 star feedback, it's very important for us.

Best Regards,
LiveCareer

Thumbnail of user dianee461
Virginia
1 review
0 helpful votes
  • Send Message
February 12th, 2021
Verified purchase

Quick and easy. Saved a lot of time than the traditional method of preparing a resume.

Date of experience: February 12, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Diane, for sharing your experience with us!

Thumbnail of user elizabethm3997
Kentucky
1 review
0 helpful votes
  • Send Message
August 15th, 2023
Verified purchase

The guy I spoke to was very understanding and was able to refund me my money.

Date of experience: August 15, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Amazing to hear! We're so grateful for rating us five stars.

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user sarahc101
Canada
1 review
0 helpful votes
  • Send Message
March 7th, 2015

I just subscribed to livecareer and now the server is down and I cannot access anything.

Quality

Date of experience: March 4, 2015

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you sharing your experience with us, Sarah. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.livecareer.com/contact-us

Thumbnail of user loric36
Tennessee
1 review
0 helpful votes
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August 28th, 2014
Verified purchase

The site was easy to use and did what I needed it to! Got the job!

Date of experience: August 25, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Lori C.,

Congratulations on your new job! We’re happy that you found the site easy to use. We wish you the best in your new career.

Best regards,'

Anna

LiveCareer

Thumbnail of user markk2011
Tennessee
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Best website for resume I have ever used. Just amazing. Exactly what I was looking for

Date of experience: May 7, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you, and a way to make our day, reviews like yours keep us going.

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Thumbnail of user janinea47
Maryland
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

The sample phrases for the different job responsibilities seem to help me get the right words.

Date of experience: July 23, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Janine, for the detailed review!

Thumbnail of user michelj14
Canada
1 review
0 helpful votes
  • Send Message
November 17th, 2016
Verified purchase

I was charged for even when I cancelled... I call and they took care of it

Service
Value
Quality

Date of experience: November 17, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Michel, thank you for taking your time to review our services, we really appreciate it. It is nice to know our Customer Care Experts were able to resolve everything for you. If you need anything else, just contact us. Thanks!

Thumbnail of user jacqueliner5
District of Columbia
1 review
2 helpful votes
  • Send Message
January 11th, 2013

I love this site and I would recommend it to anyone looking to start a resume

Date of experience: January 10, 2013

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Thank you so much, Jacqueline. We're glad that we could help. Best of luck with your job search!

Thumbnail of user bereniceg3
California
1 review
0 helpful votes
  • Send Message
November 8th, 2019
Verified purchase

Pretty good, I wish I could have the option to change my resume to different templates

Date of experience: November 7, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Thank you for the feedback Berenice! You are able to change the template when you go back into the document from your dashboard. If you require any further assistance, please do not hesitate to reach out to us via phone or chat and one of our agents will gladly assist you!

https://www.livecareer.com/contact-us

Thumbnail of user georget99
California
1 review
0 helpful votes
  • Send Message
August 25th, 2016
Verified purchase

I will be back with your service as soon as I get settled from my move.

Date of experience: August 24, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi George:

We are very happy to know that you liked our services. Thank you for this amazing review. Please feel free to contact us if you need anything else and we really look forward to assisting you in the future.

Best Regards,
LiveCareer

Thumbnail of user ey19
California
1 review
0 helpful votes
  • Send Message
April 27th, 2021
Verified purchase

You should be clear from the start that you need to pay to get your resume

Date of experience: April 24, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, E. Y. for sharing your feedback.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user mollyf58
Kansas
1 review
0 helpful votes
  • Send Message
March 2nd, 2021
Verified purchase

This task has been one I have been dreading but this made it painless and easy

Date of experience: March 2, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you detailing your satisfaction with our builder, Molly!

Thumbnail of user erlinawatia
Singapore
1 review
0 helpful votes
  • Send Message
November 17th, 2021
Verified purchase

I love it. I recommend others to use it for a good resume and cover letter.

Date of experience: November 16, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Erlinawati, for all the love and support!

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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