LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Date of experience: July 27, 2021
Date of experience: October 17, 2019
We love the feedback Chelsea! Thank you so much!
When you say free you should really mean free! Instead of hidden fee's
Date of experience: July 19, 2021
Thanks, Kevin, for taking the time to share your thoughts.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Ease of building the resume and a comprehensive glossary of skills, and experience.
Date of experience: October 11, 2021
Thank you, Ritesh, we truly appreciate your feedback, happy customers make our days brighter.
Got charged 1.95 usd and the 1 usd again instead of. 95 usd
Date of experience: January 31, 2020
Thank you for sharing your feedback, Rajesh! Please know that you were charged correctly, the 14-day trial fee is a total of $2.95 for our resume and cover letter builder.
Very easy to use and great options of what to write. Very helpful.
Date of experience: July 8, 2020
Thank you, Nikkita, for sharing your feedback and rating us with five-stars!
Fantastic. Convenient to use and easy to manage. Recommended.
Date of experience: June 27, 2021
Thank you for sharing your feedback and rating us five stars!
Raar dat deze site zoveel pisitieve reacties zou hebben. Kijk gerust op het wijdere internet waar je de vernietigende commentaren kunt lezen. Eenmalige aankoop wordt omgezet in duur abbonnement van 25 euro. Grote bedoelde oplichting.
Date of experience: December 19, 2023
Hallo,
Onze excuses voor eventuele verwarring en ongemak. Het is belangrijk op te merken dat onze diensten gratis toegang bieden om een platte tekstversie te downloaden. Sommige premiumfuncties vereisen echter een abonnement. We willen graag van deze gelegenheid gebruikmaken om eventuele twijfels op te helderen.
We bieden geen optie voor eenmalige betaling aan. Onze 14-daagse proefperiode wordt automatisch verlengd naar ons maandelijks abonnement totdat je besluit dat het aan je verwachtingen voldoet en ervoor kiest om je abonnement te annuleren. Om eventuele misverstanden te voorkomen, wordt deze informatie verstrekt vóór, tijdens en na de aankoop van het abonnement. We nemen deze informatie ook op in de welkomstmail die wordt verzonden tijdens de aankoop.
We hebben het gevraagde bedrag aan je terugbetaald. We zijn zeker toegewijd om je mening over ons te veranderen en ervoor te zorgen dat je de uitstekende klantenservice ontvangt waar we trots op zijn.
Bedankt voor je tijd!
Date of experience: October 14, 2021
Thank you for sharing your feedback and rating us five stars!
My experience was great it was very easy to build my resume.
Date of experience: August 9, 2021
Thank you for sharing your feedback and rating us five stars!
Easy, and a very intuitive process for refining a resume and creating a cover letter.
Recommendation from an associte.
Initially to update my existing resume. Was able to obtain new employment using the updated resume and job specific cover letter using LiveCareer products.
Date of experience: February 28, 2020
We appreciate you taking a moment to share your satisfaction with us, Jerry!
So far, so good! Now I just hope I can access the letter I crafted!
Date of experience: March 28, 2023
Thank you for this great feedback and for rating us! If you need help, please contact our customer service team at: https://www.livecareer.com/contact-us
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
The customer service was very helpful and I was very pleased with the quick response.
Date of experience: June 4, 2016
Hi Harry T,
Good to know how pleased you are with our Customer Service. We are thrilled to have you as a customer.
Thank you for that awesome feedback.
Best Regards, LiveCareer
Date of experience: October 24, 2019
Hi Chris,
We appreciate your feedback. Please know that we give our users the option of continuing with our premium service after they've tried it out and wish to continue.
I don't like the idea that i had to pay to get access to the work I just did.
Date of experience: October 23, 2019
Hello Pool,
Please know that our site is free to use and we give customers the option of continuing with the services if they are satisfied with the end result. Thank you for the feedback!
The site was very easy to use. Customer Service was excellent. Will use site again
Date of experience: July 22, 2014
Hi Becky A.,
We are so happy that you found the site and service helpful. We wish you all the best in your job search.
Best regards,
Anna
LiveCareer
It said it was free and then when I was done I had to pay
Google search
Date of experience: June 1, 2021
To clarify, Alicia, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Extremely easy to use and allowed me to use an existing resume!
Date of experience: May 4, 2021
Thank you for sharing your feedback and rating us five stars!
Not accepting the card tried 2 3 card to download the resume
Date of experience: January 6, 2022
Thank you for taking the time to bring this to our attention, Trupti, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
The resume analyzer really helps take your resume to the next level.
Date of experience: August 23, 2022
Thank you for sharing your experience and rating us five stars!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Date of experience: August 22, 2022
Good way and manageable to build a carrier and a future job
Date of experience: November 6, 2019
Reviews like this really make our day, Deborah! We are always here for you, so if there’s anything else we can assist you with, just get in touch.
Thanks for your prompt service. The refund was processed immediately and the service was great.
Date of experience: May 25, 2016
Greetings Simona P. Thank you for the feedback! Feel free to contact us if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Livecareer
Misleading with listing the free option with a pay to win option.
Date of experience: August 10, 2020
Thank you, John, for taking the time to share your thoughts. To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very quick to solve the issue and the Reps were very polite
Date of experience: September 9, 2016
Hi Elizabeth:
We are very happy to know that our Customer Care Expert was able to resolve everything for you. Thank you for taking the time to review our services, it is greatly appreciated. Please feel free to contact us if you need anything in the future.
Best Regards,
LiveCareer
I enjoy the features but sometimes the features do not work properly
Date of experience: January 5, 2022
Thank you, Christina, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Thank you, Aaron, for sharing your feedback and for giving us a great rating.