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LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user aaronk308
Indiana
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

Date of experience: July 27, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Aaron, for sharing your feedback and for giving us a great rating.

Thumbnail of user chelseat37
North Carolina
1 review
0 helpful votes
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October 18th, 2019
Verified purchase

Date of experience: October 17, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

We love the feedback Chelsea! Thank you so much!

Thumbnail of user kevint934
Arizona
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

When you say free you should really mean free! Instead of hidden fee's

Date of experience: July 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Kevin, for taking the time to share your thoughts.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user riteshd7
India
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

Ease of building the resume and a comprehensive glossary of skills, and experience.

Date of experience: October 11, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Ritesh, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user rajeshp33
India
1 review
0 helpful votes
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February 3rd, 2020
Verified purchase

Got charged 1.95 usd and the 1 usd again instead of. 95 usd

Date of experience: January 31, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback, Rajesh! Please know that you were charged correctly, the 14-day trial fee is a total of $2.95 for our resume and cover letter builder.

Thumbnail of user nikitar23
Ohio
1 review
0 helpful votes
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July 8th, 2020
Verified purchase

Very easy to use and great options of what to write. Very helpful.

Date of experience: July 8, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Nikkita, for sharing your feedback and rating us with five-stars!

Thumbnail of user siua
Hong Kong
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Fantastic. Convenient to use and easy to manage. Recommended.

Date of experience: June 27, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user tvercammen85
Belgium
1 review
0 helpful votes
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December 26th, 2023

Raar dat deze site zoveel pisitieve reacties zou hebben. Kijk gerust op het wijdere internet waar je de vernietigende commentaren kunt lezen. Eenmalige aankoop wordt omgezet in duur abbonnement van 25 euro. Grote bedoelde oplichting.

Date of experience: December 19, 2023

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hallo,

Onze excuses voor eventuele verwarring en ongemak. Het is belangrijk op te merken dat onze diensten gratis toegang bieden om een platte tekstversie te downloaden. Sommige premiumfuncties vereisen echter een abonnement. We willen graag van deze gelegenheid gebruikmaken om eventuele twijfels op te helderen.

We bieden geen optie voor eenmalige betaling aan. Onze 14-daagse proefperiode wordt automatisch verlengd naar ons maandelijks abonnement totdat je besluit dat het aan je verwachtingen voldoet en ervoor kiest om je abonnement te annuleren. Om eventuele misverstanden te voorkomen, wordt deze informatie verstrekt vóór, tijdens en na de aankoop van het abonnement. We nemen deze informatie ook op in de welkomstmail die wordt verzonden tijdens de aankoop.

We hebben het gevraagde bedrag aan je terugbetaald. We zijn zeker toegewijd om je mening over ons te veranderen en ervoor te zorgen dat je de uitstekende klantenservice ontvangt waar we trots op zijn.

Bedankt voor je tijd!

Thumbnail of user joyces759
California
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Date of experience: October 14, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user dianaa353
Virginia
2 reviews
0 helpful votes
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August 11th, 2021
Verified purchase

My experience was great it was very easy to build my resume.

Date of experience: August 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jerrym387
Maryland
1 review
0 helpful votes
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February 28th, 2020
Verified purchase

Easy, and a very intuitive process for refining a resume and creating a cover letter.

Reason I chose this business:

Recommendation from an associte.

Reason I chose this product:

Initially to update my existing resume. Was able to obtain new employment using the updated resume and job specific cover letter using LiveCareer products.

Value
Quality

Date of experience: February 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you taking a moment to share your satisfaction with us, Jerry!

Thumbnail of user kiml1185
Canada
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

So far, so good! Now I just hope I can access the letter I crafted!

Date of experience: March 28, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for this great feedback and for rating us! If you need help, please contact our customer service team at: https://www.livecareer.com/contact-us

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user harryt32
GB
1 review
0 helpful votes
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June 4th, 2016
Verified purchase

The customer service was very helpful and I was very pleased with the quick response.

Date of experience: June 4, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Harry T,

Good to know how pleased you are with our Customer Service. We are thrilled to have you as a customer.

Thank you for that awesome feedback.
Best Regards, LiveCareer

Thumbnail of user chrisl627
Ohio
1 review
0 helpful votes
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October 25th, 2019
Verified purchase

Date of experience: October 24, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Chris,

We appreciate your feedback. Please know that we give our users the option of continuing with our premium service after they've tried it out and wish to continue.

Thumbnail of user poolc2
Nevada
1 review
0 helpful votes
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October 24th, 2019
Verified purchase

I don't like the idea that i had to pay to get access to the work I just did.

Date of experience: October 23, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hello Pool,

Please know that our site is free to use and we give customers the option of continuing with the services if they are satisfied with the end result. Thank you for the feedback!

Thumbnail of user beckya10
Pennsylvania
1 review
0 helpful votes
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July 25th, 2014
Verified purchase

The site was very easy to use. Customer Service was excellent. Will use site again

Date of experience: July 22, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Becky A.,

We are so happy that you found the site and service helpful. We wish you all the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user aliciaw251
Illinois
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

It said it was free and then when I was done I had to pay

Reason I chose this business:

Google search

Date of experience: June 1, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

To clarify, Alicia, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.

We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user helenal81
Texas
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

Extremely easy to use and allowed me to use an existing resume!

Date of experience: May 4, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user truptim1
India
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

Not accepting the card tried 2 3 card to download the resume

Date of experience: January 6, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for taking the time to bring this to our attention, Trupti, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.livecareer.com/contact-us

Thumbnail of user latoshaf4
Ohio
1 review
0 helpful votes
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August 24th, 2022
Verified purchase
• Updated review

The resume analyzer really helps take your resume to the next level.

Date of experience: August 23, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for sharing your experience and rating us five stars!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Quick and Easy
August 23rd, 2022
Verified purchase
• Previous review

Date of experience: August 22, 2022

Thumbnail of user deborahf162
Florida
1 review
0 helpful votes
  • Send Message
November 7th, 2019
Verified purchase

Good way and manageable to build a carrier and a future job

Date of experience: November 6, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Reviews like this really make our day, Deborah! We are always here for you, so if there’s anything else we can assist you with, just get in touch.

Thumbnail of user simonap
India
1 review
0 helpful votes
  • Send Message
May 26th, 2016
Verified purchase

Thanks for your prompt service. The refund was processed immediately and the service was great.

Date of experience: May 25, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Greetings Simona P. Thank you for the feedback! Feel free to contact us if you need further assistance on any of the concerns that you may have regarding your account.

Best Regards,

Livecareer

Thumbnail of user johna2386
California
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Misleading with listing the free option with a pay to win option.

Date of experience: August 10, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, John, for taking the time to share your thoughts. To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user elizabethh113
Ohio
1 review
0 helpful votes
  • Send Message
September 10th, 2016
Verified purchase

Very quick to solve the issue and the Reps were very polite

Date of experience: September 9, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Elizabeth:

We are very happy to know that our Customer Care Expert was able to resolve everything for you. Thank you for taking the time to review our services, it is greatly appreciated. Please feel free to contact us if you need anything in the future.

Best Regards,
LiveCareer

Thumbnail of user christinaa430
Maryland
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I enjoy the features but sometimes the features do not work properly

Date of experience: January 5, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Christina, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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