- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
It was a smooth ride so far, recommendations can be made more relevant for the industry
Date of experience: January 18, 2022
Date of experience: July 27, 2021
Thank you for sharing your feedback and rating us five stars!
Super Intuitive! Definitely helped me in the creation process making it so easy.
Date of experience: April 7, 2022
We're thrilled to hear that you enjoyed your experience with us, thanks for rating us!
Supper easy format that will give you a professional resume quickly
Date of experience: July 13, 2021
Thank you for sharing your feedback and rating us five stars!
Great help typing a cover letter, specially since I have never done one before.
Date of experience: February 18, 2020
Way to make our day, reviews like yours keep us going, Claudia.
Date of experience: February 14, 2020
You are very welcome, we are always happy to help, Zachary!
Nice lettering, very quickly and helpful. It's worth every penny.
Date of experience: March 29, 2022
Thank you so much for this amazing review. We're so happy that you had the best experience with us.
Its was very simple to use. It got me the results I wanted.
Date of experience: December 2, 2014
Hi Grant C.,
We are glad that you liked the site and service. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
False advertisement. It's highly advertised as free resume yet it forces you to pay.
Date of experience: May 19, 2022
Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services. Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.
Contact Us: https://www.livecareer.com/contact-us
Makes my life so much easier when changing jobs! :)< 3!
Date of experience: August 12, 2022
Great to hear! We're so grateful for your review!
Have never needed a resume, so this worked well for me. Simple to do and user friendly.
Date of experience: September 12, 2016
Hi Chryl:
Thank you for providing us the opportunity to be the pioneers of your resume experience. We greatly appreciate that wonderful review and look forward to hearing from you in the future. Please feel free to contact us anytime. Good luck with your job search.
Best Regards,
LiveCareer
Kenneth B was great. Processed all my request fast and easy.
Date of experience: July 14, 2016
Hi Amanda:
Thank you for you terrific review! We are glad to hear that Kenneth was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
Very informative gave me different options great customer service.
Date of experience: July 13, 2016
Hi Elizabeth:
Thank you for this great review! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.
Best Regards,
LIveCareer
Super good and awesome experience didn't expect it to be so easy
Found online
Date of experience: May 11, 2023
Amazing to hear! We are very grateful for rating us with five stars and that you are satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Steven went above and beyond to explore every option for me. Excellent customer service
Date of experience: June 6, 2016
Hi Matthew V.,
Thank you for your positive review. Your feedback is very important to us. We are happy to know that Steven went the extra mile to help you. Once again, thank you for using our services.
Best Regards,
The LiveCareer Team
Quick, responsive and immediate solution to the problem.
Date of experience: June 2, 2016
Hi Teresa:
We are glad that you found our platform to be “Efficient and Easy”. We strive to deliver the best customer service experience you could have. It is very fulfilling for us to read this type of feedback, Thank you! If you need any help in the future, please feel free to contact us.
Best Regards,
LiveCareer
So easy to use... made making my resume such a fast process.
Date of experience: May 20, 2021
Thank you for sharing your feedback and rating us five stars!
Thanks for the opportunity. This website is functioning properly.
Because it just so happened to be the site to use.
Date of experience: September 6, 2021
Thank you, Brandon, your feedback is much appreciated!
Cool beans
Just follow up
Date of experience: September 4, 2021
Great help in creating a professional resume! Thank you!
Date of experience: May 19, 2021
Thank you for sharing your feedback and rating us five stars!
Purchasing the subscription was a little clunky and difficult but other than that pretty good.
Date of experience: February 4, 2021
Thank you, Kyle, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Cancelled my subscription without any problems what so ever!
Date of experience: August 19, 2015
Hi Abby P.,
We are glad that you found the subscription easy to cancel. We wish you all the best!
Best regards,
Anna
LiveCareer
They made something I had been dreading- super easy
Date of experience: November 22, 2021
Thank you, Rana, for sharing your feedback and rating us five stars!
Livecareer did an outstanding job... I would do 10 star if it was available.
Date of experience: December 2, 2014
Hi Ahmod G.,
We are so happy that you were thrilled with the service. Thank you. We wish you all the best!
Best regards,
Anna
LiveCareer
Simple, quick and easy to use. It is very user friendly!
Date of experience: August 9, 2021
Thank you for sharing your feedback and rating us five stars!
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Thank you, Pradeep, for sharing your feedback and for giving us a great rating.