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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user andreas177
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 3rd, 2014
Verified purchase

User friendly site, variety if selections
*Got the job*

Date of experience: June 30, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Andrea S.,

Congratulations on your new job! We are glad to be of help. More success in your new career!

Best regards,

Anna

LiveCareer

Thumbnail of user paulw72
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2014
Verified purchase

Thanks with your help me build a resume. I'm so glad that I found this website.

Date of experience: June 30, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Paul W.,

We are so happy that we could help you create your resume. We wish you all the best!

Best regards,

Anna

LiveCareer

Thumbnail of user allisonb29
California
1 review
0 helpful votes
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July 2nd, 2014
Verified purchase

My agent was very helpful! She made the process easy and quick.

Date of experience: June 29, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Allison B.,

We are happy that we made the process easy. We wish you career success!

Best regards,

Anna

LiveCareer

Thumbnail of user marym125
South Carolina
1 review
0 helpful votes
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June 29th, 2014
Verified purchase

I used your templates for my resume and cover letter. It made all the difference!

Date of experience: June 26, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Mary M.,

We are happy that you liked the service. We wish you all the best!

Best regards,

Anna

LiveCareer

Thumbnail of user ashleyp30
New Mexico
1 review
0 helpful votes
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June 27th, 2014
Verified purchase

Excellent customer service! LiveCareer was easy to use and so very helpful!

Date of experience: June 24, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Ashley P.,

We are happy that you found the service helpful. We wish you career success!

Best regards,

Anna

LiveCareer

Thumbnail of user syeda257
Canada
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Good. Very nice templates and information to create a resume.

Date of experience: June 22, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you! We're pleased that our builder helped you in the easiest way!

For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Thumbnail of user allisone77
South Carolina
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

Very convenient and easy to use. I love the build in suggestions.

Date of experience: June 20, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Allison, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user bryand21
Virginia
1 review
0 helpful votes
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August 26th, 2013

Agreed, with others this site makes it unnecessarily hard to cancel.

Date of experience: August 26, 2013

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Dear Bryan,

Thanks for your comment.

We make cancellation really easy as we give you multiple ways to cancel your subscription: By calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.

Best regards,

Livecareer

Thumbnail of user susann314
Utah
1 review
0 helpful votes
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January 13th, 2020
Verified purchase

Date of experience: January 10, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

It's great to hear that you love how your new resume turned out, Susan!

Thumbnail of user irenek25
Kentucky
1 review
0 helpful votes
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November 16th, 2016

The person whom I talked to was very helpful. Cancelled my account, no problems.

Date of experience: November 16, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Irene, thank you for taking the time to review our services, we really appreciate it. It’s nice to know our Customer Care Expert was able to resolve everything for you. If you need anything else, just contact us, we’re here to help. Thanks!

Thumbnail of user clayd20
Florida
1 review
0 helpful votes
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January 10th, 2020
Verified purchase

Love the interface and ease of adding pre-scripted details.

Date of experience: January 10, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks for sharing the love, Clay! We deeply appreciate it.

Thumbnail of user jordanak2
Maryland
1 review
0 helpful votes
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January 10th, 2020
Verified purchase

Excellent service but would have preferred pricing to be up front.

Date of experience: January 9, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We’ve taken note of your feedback and it’s much appreciated, Jordana. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.

Thumbnail of user troyw226
Texas
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Excellent in every way! User friendly too.
Michelle & Troy Whitney

Date of experience: December 27, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for the awesome feedback, Troy, we rely on input from customers just like you to make our service even better.

Thumbnail of user susans1731
South Carolina
1 review
0 helpful votes
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January 10th, 2020
Verified purchase

I wish there was an option to choose functional or chronological resumes.

Date of experience: January 9, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Susan.

Thumbnail of user stevenm691
Illinois
1 review
0 helpful votes
  • Send Message
January 9th, 2020
Verified purchase

Date of experience: January 7, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and rating us with 5-stars!

Thumbnail of user brandya34
Connecticut
1 review
0 helpful votes
  • Send Message
January 10th, 2020
Verified purchase

Date of experience: January 9, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks for sharing your experience, Brandy!

Thumbnail of user carleyg
New York
1 review
0 helpful votes
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July 19th, 2014
Verified purchase

Awesome! I had a great experience with this! Thank you!

Date of experience: July 16, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Carley G.,

We are happy that you enjoyed the site. We wish you all the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user dorothean4
New Hampshire
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

Thank you so much for helping us with the resume. This means possibilities of getting a job.

Date of experience: September 9, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

You are very welcome, Dorothea, we're so happy to hear that!

Thumbnail of user jesss166
AE
1 review
0 helpful votes
  • Send Message
November 28th, 2021
Verified purchase

Date of experience: November 28, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user tannerg4
Canada
1 review
0 helpful votes
  • Send Message
October 30th, 2019
Verified purchase

Comprehensive info and help on creating a resume, very good website so far.

Date of experience: October 29, 2019

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Keep going Tanner! We appreciate the positive feedback!

Thumbnail of user jennifert31
California
1 review
0 helpful votes
  • Send Message
July 16th, 2014
Verified purchase

Ryan the chat agent was very helpful and efficient. Thank you!

Date of experience: July 13, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Jennifer T.,

Thanks for letting us know Ryan was able to help. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user anthonyc50
Connecticut
1 review
0 helpful votes
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July 17th, 2014
Verified purchase

Very helpful and professional in their services which helped me land a new job!

Date of experience: July 14, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Anthony C.,

Congratulations on your new job! We’re happy to be of help. We wish you more success in your new career.

Best regards,

Anna

LiveCareer

Thumbnail of user brunom37
GB
1 review
0 helpful votes
  • Send Message
August 1st, 2014

Date of experience: July 24, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Bruno M.,

Thanks for providing me the email address you used to create the account.

I issued a full refund in the amount of £22.95. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna. B@livecareer- support.com

Best regards,

Anna

LiveCareer

Thumbnail of user harryb61
Georgia
1 review
0 helpful votes
  • Send Message
July 11th, 2014
Verified purchase

The resume used from you all worked,. Thanks-again.

Date of experience: July 8, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Harry B.,

We are glad to be of help. We wish you the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user laurent15
New York
1 review
0 helpful votes
  • Send Message
July 10th, 2014
Verified purchase

The site was easy to navigate and very useful in creating a cover letter!

Date of experience: July 7, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Lauren T.,

We are happy that you enjoyed creating a cover letter. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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