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LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user tiaral
Colorado
1 review
0 helpful votes
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May 20th, 2016
Verified purchase

Overall, he was very helpful and informative. I really appreciated it!

Date of experience: May 20, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hello Tiara L. We are happy to hear that you received the support that you were looking for. Feel free to contact us at customerservice@livecareer.com if you need further assistance on any of the concerns that you may have regarding your account.

Best Regards,

Livecareer

Thumbnail of user holgerh11
GB
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Guidance is useful for job description and helpful hints

Date of experience: July 4, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!

For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Thumbnail of user manuels178
District of Columbia
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Better than most resume builder sites. Keep up the nice work

Date of experience: March 31, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user cadenc10
Tennessee
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Date of experience: January 13, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user dianeb937
Maryland
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

Thank you for helping me to get back online with my resume!

Date of experience: February 9, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

You are most welcome we are always happy to help, Diane.

Thumbnail of user aishak45
Illinois
1 review
0 helpful votes
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July 12th, 2021
Verified purchase

Date of experience: July 10, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user cressidar
California
1 review
0 helpful votes
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June 2nd, 2016
Verified purchase

Awesome - super service. Quick, precise and friendly.

Date of experience: June 2, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Cressida:

We are so happy you had an “Awesome super service”. We strive to deliver the best customer service experience to you. If you need anything else in the future, please feel free to contact us.

Best Regards,

LiveCareer

Thumbnail of user williamm228
Alabama
1 review
0 helpful votes
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June 2nd, 2016
Verified purchase

Hector was the best. Cancelled my subscription and even got me a refund.

Date of experience: June 2, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi William:

Thank you for this awesome review! We are really glad to hear that Hector was able to provide you with excellent customer service. Please feel free to contact us if you have further questions or concerns.

Best Regards
LiveCareer

Thumbnail of user kamrana2
GB
1 review
0 helpful votes
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May 23rd, 2016
Verified purchase

Recently spoke with my perfect cv member and found him very helpful. Thanks

Date of experience: May 23, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Greetings Kamran A.

Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.

Best Regards,
Livecareer

Thumbnail of user samd90
Arizona
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

It was great talking to Victor and he helped me solve my queries.

Date of experience: May 22, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Greetings Sam d.

We are glad to be of help. We wish you the best in your career search.

Best regards,
Livecareer

Thumbnail of user gilbertm32
Washington
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

Was very easy to use, Had allot of response from resume. Now hired at a company.

Date of experience: May 22, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Greetings Gilbert M.

Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.

Best Regards,
Livecareer

Thumbnail of user katherineb753
New Jersey
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Excellent format, wording, and guidance. Highly recommend!

Date of experience: January 9, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user faiza27
India
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

Really user friendly and update resume with suggested templates

Date of experience: July 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Faiz, for the amazing review!

Thumbnail of user julier958
Massachusetts
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

It was good until the "free resume" turned into having to pay but it's cool.

Date of experience: January 9, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Julie for your feedback.

We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.

In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.

Thumbnail of user davek643
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

It was very easy to use and I created a nice looking resume quickly.

Date of experience: January 10, 2022

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jenniferb95
California
1 review
0 helpful votes
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March 25th, 2015
Verified purchase

The resume builder was fantastic, and I got a job in less than 2 weeks!

Date of experience: March 22, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Jennifer B.,

Congratulations on your new job. We are glad that you liked the site. We wish your more success in your new career.

Best regards,

Anna

LiveCareer

Thumbnail of user davidm6481
Pennsylvania
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Made creating resume a great experience and well worth the nominal fee.

Date of experience: December 5, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, David, for sharing your feedback and for giving us a great rating.

Thumbnail of user carlottal12
Michigan
2 reviews
0 helpful votes
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December 13th, 2021
Verified purchase

I appreciate the "Resume Strength" feature. It helped

Date of experience: December 5, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user charlesf795
Kenya
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

Great tool easy to use and very useful tips; I highly recommend it.

Date of experience: June 28, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user lauriew145
Texas
1 review
0 helpful votes
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February 18th, 2020
Verified purchase

Didn't know this was for a fee until I had invested 2 hours in the process.

Date of experience: February 15, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback, Laurie!

Our site is free to use, upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!

Thumbnail of user claudes37
New Jersey
1 review
0 helpful votes
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February 18th, 2020
Verified purchase

Date of experience: February 16, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your satisfaction with us, Claude!

Thumbnail of user alfredod34
Canada
1 review
0 helpful votes
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February 18th, 2020
Verified purchase

More info about job matches and jobs in Canada would be nice.

Date of experience: February 17, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Alfredo.

Thumbnail of user rileyr31
Texas
1 review
0 helpful votes
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February 18th, 2020
Verified purchase

Very easy, helped me come up with different ways to describe the previous jobs I've had! Thank you!

Date of experience: February 16, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

You are very welcome, it was our pleasure to help you with creating your new resume, Riley.

Thumbnail of user brianai5
Colorado
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

False advertisement. It's highly advertised as free resume yet it forces you to pay.

Date of experience: May 19, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:

https://livecareer.com/resume/templates

We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services. Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.

As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page.

We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.

Contact Us: https://www.livecareer.com/contact-us

Thumbnail of user ousmanj
GB
1 review
0 helpful votes
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December 5th, 2017

Mari was very helpful and am happy with my service... Mary Christmas in advance

Date of experience: December 5, 2017

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Ousman,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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