LiveCareer

This website is a complete scam. Do not give them your credit card information. DO NOT.

Also, customer service rep was extremely rude and HUNG UP ON ME.

This company has the absolute worst customer service I have ever dealt with! I will make sure everyone I know via social media and face to face interaction on the daily bases knows how awful this company is! I will not stop bashing them for taking money away my family during a rough time. I tried to communicate with this company to get my money back yet it was the biggest JOKE and waste of time of my life! I will now be disputing with my credit card company. Please don't ever use this company ever! The services aren't even that great. THE ONLY REASON THEY PROBABLY STAY IN BUSNIESS IS BY TAKING PEOPLES MONEY!

I was very impressed with the many resume builder options that were available, easy to access and the bullet points were very accurate with the job that I had applied for. Glad I found your website.

Great tools to structure my resume! I was told in my interview that my resume was very well organized and I should be very proud of it, a few days later I was offered the job!

Everything is great about my resume I like the resume check feature that they have because it boost up your resume for the employers to possible set up for interviews. Great! Keep up the good work.

Like everyone else I signed up for the Trial, downloaded my resume, then never used it again. I contacted them as soon as I discovered the charge, which was in PENDING status. I called to cancel and refund since it hadn't been used since day 1 of the trial and it was denied outright. I had to go through no less than 8 pages trying to trick you into staying. It said things such as your resume will be deleted permanently and your account will be terminated and other scare tactics to make you stay.
I escalated the claim to my bank with a charge back and they had the audacity to claim that I never cancelled my service (They said service was ongoing) and that I had never contacted them which resulted in them winning. I have a screenshot of the cancellation and audio recordings of your deceptive reps.
I can't believe I have to waste so much time to get my money back, I also filed a claim with the BBB.
Next time you talk to a rep on the phone, mention how you know that you're not the first person to have this problem with their company and they go dead silent. They know it's wrong, they also have the billing dept. separate from the call center we can't argue our case with them.
Everytime they tell you "We'll get back to you" The claim gets denied and then they will deny ever speaking to you.
Also, their site says one month of full access is $34.95. If that is the case, why was I and other people billed for $39.80?
Lying, deceitful company. Avoid like the Plague.

Great Service, great company, building my resume was fast, and easy, I will definitely recommend this company to friends and family who may need to use this service in the future.

DO NOT USE THIS SITE! I had to do a last minute resume and this site popped up when I typed in FREE resume maker. I spent awhile making the resume and at the end you have to pay a $5 free to be able to download it. I was in a rush so I paid the fee and downloaded the resume... and it SUCKED! It looks terrible and in no way usable. On top of that after a week if you don't cancel your account they will charge you a $35 fee... I immediately cancelled and demanded a refund, but they only gave me back a "prorated" $27... that means I paid about $10 for an unusable and crappy resume. STAY AWAY FROM THIS TERRIBLE SITE! I will dispute with my credit card company to get the rest of my money back!

It kind of messed up to wait until I have already created my resume to let me know I have to pay for it. A little transparency would have been appreciated.

The resume review, while correct, didn't share any new insights. I created my resume to be different and stand out, avoiding the minutia of a basic resume.

Your company is in great shape as long as you allow Joe.
He provided exceptional customer service.
He is quite polite and professional as he demonstrated genuine concern.

Great resumes, too expensive. Once you pay and have maintained a membership, you should have access to at least the resumes that you have made without paying again.

I was desperate for a way to update and possibly rewrite my resume. LiveCareer was truly user friendly and offered helpful tips for putting my resume in order.

A great site with great features for updating an old resume. The site helped me create a very professional looking resume for my current and future job searches.

I went onto this site because it said that it offered FREE templates for resumes and cover letters. I took the time to fill in my information and ended up with a pretty good final product. This is where they got me... after the time and work I spent on the resume I found out that I actually had to pay to get a copy of the resume. I opted for the $1.95 on-time option so that my work wouldn't be worthless. I searched the agreement to make sure I wasn't signing up for something that I didn't want. There was no mention of membership fees where I signed up.
A couple weeks later, my CC company called me to ask if I had authorized a $39.00 charge for Live Career. They were questioning it because they have seen a lot of disputed charges from their other patrons and they assumed that it was not an authorized charge. Apparently, Live Career is on their list of fraud companies that frequently charge innocent customer's cards acknowledging that there will be those that just pay the charge without even looking at it.
I called Live Career twice to cancel the membership (that I did not sign up for) and finally on the second attempt I was able to get a confirmation email stating that the account had been cancelled... only after my card had been charged twice in less than two months. Luckily my CC was looking out for me.
Stay away from these people. Hard to believe that there are people out there that take advantage of people who are trying to better themselves, many out of work and trying to move forward.

So far great! Easy to use and excellent selection of resume templates to use as well as ease of use when navigating through the setup of your resume. I recommend trying this service.

Talk about Quick and easy! This was great... I look forward to the response I get based on the cover letter I was able to write so quickly and with ease thanks to this "LiveCareer".

LiveCareer is an easy tool to build up a resume designed to get you a job. It is easy to use and it has many options to create different templates for resumes and cover letters!

You have charged 25$ /month from my account. It is too much. Tonight I am going to cancel my account, you told us to continue with 4$/month. Don't you think it is weird. Isn't it?

MY EXPERIENCE BUILDING MY JOB RESUME WAS EXCELLENT. I MOSTLY LIKED THE SUGGESTED JOB TITLES TO PROMOTE A MORE PROFESSIONAL LOOK OF THE RESUME AND FOR THE PROFESSIONALISM OF THE JOB SEEKER.

THANK YOU,
A SATISFIED CUSTOMER

Mary was absolutely helpful on the phone explaining a more in depth process of the subscription. As I wasn't sure about it prior and help alleviate the issues I was having.

The program only help me half way through my resume. It will be better if the resume building program can be adjustable. I ended up redo my resume on Word.

Called to cancel subscription and the gentlemen on the phone was very professional and easy to talk with. I wish everyone was as friendly as him. Give him a raise!