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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Im content with the services I got with you guys! She made everything smooth for us and answer all the questions I had :)
Date of experience: May 23, 2016
Even Anna B is an automated response, Looking at all the reviews and responses from Anna B and it's all the same scam.
CON ARTISTS, FRAUDS, give me back my money!
Date of experience: August 11, 2015
Hi Clayton W.,
I’m very sorry if you feel that way. I can make things right for you. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
I did not know I had to pay for a resume. Its okay though, how else are you all suppose to make a profit?
Date of experience: December 6, 2021
Thanks, Christin, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I was have trouble submitting my payment and John M was very polite and helped me get my resume in a matter of minutes.
Date of experience: June 5, 2017
Hi Charity,
Thank you for your feedback about John and how he was able to provide assistance with your request. We strive to provide a great Customer Service experience with a one-stop resolution approach.
Experience has been pretty good.
I do not like the date format and I would like to override certain sections to put in manually.
Date of experience: February 25, 2022
Thank you for the review and for rating us four stars!
I never had a good experience such I had with live career. Their web site was a great help form on finding job proceeds
Date of experience: January 27, 2015
Hi Freddy A.,
We are happy that you found the site and service helpful in your job search. We wish you career success!
Best regards,
Anna
LiveCareer
This site has been amazing! I love the way you can customize your resume, and they give you suggestions on wording of your resume.
Date of experience: July 1, 2014
Hi Karen K.,
We are glad that you loved the site. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Needed access to 2 year old resume. Everything was there and I created two more, saved them, and exported to Word. It was easy.
Date of experience: June 20, 2016
Hi Royce:
We are glad to hear you were able to updated your resume and had a pleasant experience with our product. Thank you for this great review and please feel free to contact us if you any questions or concerns.
Best Regards,
LiveCareer
Very easy to use and I finally got all the information on one page! I was unable to navigate how to do that before!
Date of experience: December 19, 2019
We appreciate you taking the time to write this review, Dorothy. Your feedback will help us provide an even better experience for our customers. Please let us know if there’s anything we can help with.
So far so good. Considering I didn't know where to start, this program has led me along to make a decent resume thus far
Date of experience: January 12, 2022
Thank you for sharing your feedback and for giving us a great rating.
The rep who assisted me was very help and patient. I'm very glad he answered the phone. My issue was resolved in 5 minutes.
Date of experience: August 17, 2016
Hi Hetha,
Thank you for that awesome feedback. It is great to know how you feel about our Customer Service assistance and how your situation was resolved. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
LiveCareer
I love the templates and suggestions! Resume writing is painful for me; this was so easy. I feel I have a professional resume now!
Date of experience: August 12, 2020
Thank you, Michelle, for sharing the love, it’s awesome to know how pleased you are with how your resume turned out.
They have a great customer service, I am so happy to contact them because when I connected them via the internet, they answered immediately.
Date of experience: October 17, 2017
Hi Farzin,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Writing a cover letter was easy and helpful however I was lead to believe it would be free after taking time to complete it.
Date of experience: March 8, 2021
Thank you, Amberly, that's just what we love to hear from our customers!
The website/app is amazing im just surprised i have to pay. Although i think its a great deal to pay 1.97 for 14 days
Date of experience: August 31, 2021
We appreciate the feedback, Catalina.
I feel that this site is expensive but I am running out of time and need to get this done so I dont want to start over.
Date of experience: April 28, 2021
Thank you, Emily, your feedback is much appreciated!
Timely fashion, and very proficient. The way the put words on paper is amazing along with the help provided to get you where you need to be.
Date of experience: January 9, 2022
Thank you, Javanna, for sharing your feedback and rating us five stars!
So far had a great experience. Loved the auto inserts so I did not have to spend hours trying to think of ways to word various inserts.
Date of experience: March 12, 2022
Amazing! We're very happy that you had a great experience with our builder.
I put off it off for years thinking developing a resume would be hard but thanks to your system today I have a professional Resume. Thank You
Date of experience: January 9, 2020
You are most welcome, Felicia! We are always here to land a hand with your resumes and cover letters.
I just wish the website was a more upfront that this is a paid service, as I only realized that after I had completed making my resume.
Date of experience: February 3, 2022
Thank you for sharing your feedback and rating us five stars!
Bait and switch. Found site by search for free resume builder. Went through the whole process only to have to pay to download and print my resume.
Date of experience: August 13, 2021
Thank you, Laura, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Live Career has helped me get a new job and a promotion in the past. An excellent tool to supplement the development and growth of your career.
Date of experience: December 30, 2021
Thank you for sharing your feedback and rating us five stars!
Amazing cx care representative east to talk to and friendly service loved it
Date of experience: January 7, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
My experience was a pleasant and delightful one. The young man I dealt with was very professional and polite.
Date of experience: August 12, 2016
Hi Bobbi:
It is awesome to know you had a delightful experience with our service and our agent was able to help you out. Please feel free to contact us if you need anything else in the future.
Best Regards,
LiveCareer
Great program, easy to use and offers many good tops and information to help you build an outstanding resume.
Overall good ratings.
Date of experience: June 27, 2023
Thank you for sharing; it’s fantastic to know how pleased you are with how everything turned out!
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Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Greetings Leonor M.
We are glad that you were happy with the service. If you have any questions or concerns feel free to contact us to customerservice@livecareer.com and we will be able to provide you with a timely resolution.
Best Regards,
LiveCareer