LocalFlavor

In my many years of dealing with companies I have never received such horrible customer service. I tried phone support. Nobody called me back. I tried email support which was even a bigger joke. They would send email after email with only partial answers, almost trying to annoy the reader. It was almost like the responses were automated. I tried messaging them on Facebook however, of course, nobody would answer. I STILL have not received an answer regarding my expired certificates. Very sad.

I recently advertised with Local Flavor, and My company is know for its honesty and affordable prices. And we definitely will honor coupons. But the problem is, This company claims they send out 350,000 mags a month with my ad in it. You would think i would get a few calls, Especially having one of the best deals for the service i provide. But I spent $2000 and got a big fat $0 of sales. Dont waste money or time with this company.

Terrible company. Went to merchant who said they no longer honor Local Flavor certificates. Had to pay expensive full price since we made plans & the distance to get there. Customer service takes a week just to respond. Then they want to give me a Local Flavor credit. I refused credit. They said since the credit card I initially used is no longer active they I can only get this credit. The representatives are rude & ignorant. They also respond without even reading the entire message. They'll be out of business soon hopefully.

They extended the expiration dates of restaurants by 6 months but the problem is this virus will still be a hidden monster then. I'd assume half of us Americans will not step into a restaurant till a vaccine comes out. I wrote to them asking if they will refund my money or allow it to take out, they will do neither. When I bought this I did not expect a deadly virus was going to hit the world like this, I assume by law they can't expect us to put our life on the line to redeem this and should give us our money back. So many companies are doing the right thing and helping people during this time, this company. LOL they are asking you to go into the fire.

I bought 2 coupons. The first restaurant said they quit selling their coupons 6 months ago even though Local flavor continues to sell them. The other restaurant had been closed for months. Totally worthless.