LocalFlavor

I purchased two certificates for a local restaurant, but cannot use them, since me and my wife are considered "compromised" and cannot dine in. Our certificates say for dine in only. We asked if we could therefore apply the certificates to take out. The owner refused, telling us to speak with LocalFlavor, they should return your money. I've contacted LocalFlavor multiple times and have received the same canned rejection note each time. They are only interested in making money and not their customers.
At a time when companies and people are banding together to help each other, LocalFlavor is showing it's true colors. What a horrible example of greed and terrible customer service.

Restaurants are not accepting the vouchers. Local Flavor is expiring them and keeping the money. No refunds being given out. They got the money but we got nothing in return. Is there a class action suit that I could join? This scam company needs to stop cheating people!

For a long time the LocalFlavor offers and customer support worked great but over time unfortunately it's gone bad. First problem: LocalFlavor sells certificates for closed restaurants that have shut down. Apparently LocalFlavor has no way to know when an advertising restaurant shuts down or changes ownership. We've run into this at least three times. However at least LocalFlavor staff were always there to answer calls or email and provide a refund. Not anymore. No customer service or support calls are being answered by a representative anymore. No messages are being taken. What's worse is LocalFlavor has also not been answering email either. Sending them an email is also a dead end. BEWARE: LocalFlavor customer support appears to be gone. Getting creative I also called and left a message in another department but no one has responded.

I have used this company several times for area restaurants... you ave to read the small print regarding exclusions but I have never had a merchant blink an eye when presented with the coupon. At Christmas time, I purchased my husband a great deal on a golf outing. When it was nearing the expiration date, he decided to use it and found out that the place had gone out of business. I emailed the company and waited 2 days (no response) and made several attempts to call the company... same results as other (recorded messages, office closed message) but then I called the number listed on the certificate for MERCHANTS and they transferred my call directly to customer service where I spoke with a very helpful and polite gentleman, Juan, who took care of my request and after about a week, the full refund was back on my card.

I use the $10 for $20 at a local pizza place once a week for like 2 years with no problems. I just used it at a local Japanese restaurant today and had no problem. Not sure how all these people are getting ripped off.

Before you buy Local Flavors coupon for Johnny's Pizza, call local restaurant to make sure what it covers. Tonight I used $15 coupon for $30 worth of food. Coupon says not good for alcohol, only food. Total bill was $30.07, so we owed them 7 cents. Waitress came back, said coupon did not cover appetizers, so they charged us $6.43 for 2 orders. They basically gave us $23.57 credit for our $30 coupon. Not good public relations to not honor what they advertisement. Buyer beware what you're paying for before you commit to buying the half off coupons. Food was excellent, BUT not happy with way coupon was handled by management. Just know what you're buying before you pay for it!

This site advertises a lot thru the Clipper-titled "Coupon Magazines" it mails to all households in the area. It has become a fraud. I have had three instances in recent weeks where a business went broke or shut down while a certificate I purchased was still valid. They have a way to report this and request a refund, but they simply refuse to reply to your request. The site says it will take just a few days, but they intentionally ignore you. I should have learned the first time, which is still an open issue months after I requested a refund, but I didn't learn. Don't you be fooled as I was. Next step: try to get action from the Illinois Attorney General's fraud group. I don't expect that will bother them much, though.