LocalFlavor

After creating an account, I went to the profile information to add a payment method... I noticed that the password change box has an option to show my current password! So this means that employees from this company and their IT department can read your password as they don't encrypt it so this is very BAD in today's world and just asking for all your passwords to get leaked.

Then the next step I got to the payment page and tried one card "an error occurred try again", I tried a different card and got the same, so looks like they are not secure and broken in the most important part as how to use this if you can't pay!?

I would be wary utilizing Local Flavor. They used to be an excellent source to support and try new and existing local establishments. For the last year or so they have changed and while there are obvious circumstance for this, the level of support, access, validity of certificates etc. has so diminished that it is hard to support this site anymore.

I bought a certificate today and when I received confirmation it showed valid from yesterday to today. It was for the Big Cat Sanctuary which is ready to close now, so I couldn't make it today even if I wanted to. I called Local Flavor's customer service number and got a recorded message and they suggested I email them (didn't have pen & paper to write down the address) and then they hung up. And they call this customer service?

This Local Flavor outfit is a real scam. I would give them "zero" stars, but that is not an option. Save your money.

My husband and I have used Local flavor to try new restaurants for years and were always satisfied... they offered a large selection of restaurants to choose from and th ecustomer service was fine. Not so much anymore! By the time the coupon book comes in the mail, all of the best coupons are gone on line and... even worse there are so few restaurants to choose from that we have started to look elsewhere for a better choice. We've tried checking the box that is supposed to alert us that there is a new coupon for a restaurant we are interest in trying, but that never happens... TOO BAD... this was a good magazine and website when it was owned by the original group.

I purchased a voucher in April for a restaurant that "temporarily closed" in May. The voucher expired on August 7th. I contacted LV prior to the date and the representative fed me lies about having spoken to the merchant. When I asked her. "Jackie," for the number she used to speak to the merchant, since all I keep getting is a recording, she refused. Bottom line--credit was refused. I have been using LF vouchers for years but will no longer be buying them. Too much better competition out there to be dealing with a company that has no integrity.

I have used the Local Flavor many times over the years. It worked most times, except three occasions. Two times were restaurants were out of business. One was ownership change. I emailed the company about the situation. They refunded the purchase costs in three occasions.
I learned in the process that caution is needed to use the coupons. You need to call restaurants before hand and mention the coupons. At least you need to present the coupon before ordering. You are protected from situations that owners refuse to take the coupons for whatever the reasons.
In general, Local Flavor is a reputable business.