LocalFlavor

I purchased a voucher in April for a restaurant that "temporarily closed" in May. The voucher expired on August 7th. I contacted LV prior to the date and the representative fed me lies about having spoken to the merchant. When I asked her. "Jackie," for the number she used to speak to the merchant, since all I keep getting is a recording, she refused. Bottom line--credit was refused. I have been using LF vouchers for years but will no longer be buying them. Too much better competition out there to be dealing with a company that has no integrity.

I have used the Local Flavor many times over the years. It worked most times, except three occasions. Two times were restaurants were out of business. One was ownership change. I emailed the company about the situation. They refunded the purchase costs in three occasions.
I learned in the process that caution is needed to use the coupons. You need to call restaurants before hand and mention the coupons. At least you need to present the coupon before ordering. You are protected from situations that owners refuse to take the coupons for whatever the reasons.
In general, Local Flavor is a reputable business.

I purchased a Local Flavor voucher but didn't use it until the promotional value ($30) had expired. The paid value ($15) is supposed to be valid for another 5 years. The restaurant refused to honor it and Local Flavor said they are not responsible. Local Flavor is not to be trusted. The restaurant, unfortunately, lost my business forever due to a shortsighted decision.

Local Flavor seems to have appeared in Birmingham and I am guessing they will disappear just a quick as they appeared. I foolishly bought 8 deals for several establishments. The establishments acknowledge the deals but say they have no idea how to redeem them and Local Flavor appears to provide no support. Twice I have tried to redeem the deals and each time the merchant cannot use it even though they tried. I have serious concerns about this company and feel stupid for getting conned into buying so many deals.

I purchased many restaurant certificates with a 6 month shelf life. Two weeks later Illinois closed all inside dine restaurants because of covid. They did not reopen until 6/26 so I lost 2 - 3 months to redeem. I have asked for a 60 day extension, but was declined. Fraud and false advertusing

Accidentally marked my voucher redeemed when trying to validate it by phone. Support would do NOTHING to help me said it was on the business to request a reversal. Business tried 5 times to contact the support team NO ANSWER! DO NOT DO BUSINESS WITH LOCAL FLAVOR!