LocalFlavor

I bought 2 certificates from Local Flavor for a local pizzeria. Used one without an issue. A couple months later I went to use the second one, only to find they went out of business. I contacted Local Flavor requesting a refund, only to be told I'm denied because the certificate was marked as redeemed! It was NOT redeemed, as I always use the printed certificate when I use one, and I still have the certificate. Also, even my wife can attest to the fact we had only been there once before EVER.
I will never use Local Flavor again after this.

I paid $10 to purchase $20 of pool/ping pong play at Top Hat Cue Hall in Parkville, MD. I wasn't able to try to use it until after the expiration date. Even though I ended up dropping ~ $40 total for me and my friends to play, stupid woman worker there would not honor it; refused to give me $10 off. She kept insisting that I was supposed to go get $10 back from Local Flavor. Stupid $#*!.

I contacted Local Flavor and all they did was send me a 33 page pdf file. They said that the Federal Gift Card Act of 2009 is a Federal law in place stating that any voucher, coupon, et., is good for the original price from the Merchant even if expired within 5 years after the date of purchase; however, I can't find where it states that on the 33 page document and they won't tell me this.

PROMOTION EXPIRES ON 11/24/2016. This deal is issued for promotional purposes. Your payment will not expire until five years after your credit card is
Charged. If you do not use the deal by the promotion expiration date, the promotion is no longer effective and the merchant will accept the amount that you
Paid toward your purchase of regularly priced goods or services until five years after your credit card is charged... Restaurant refuses to honor this and there's nothing to be done about it. I'm out over $100 and they gave me a $5 credit for my troubles!

I received the local paper with this site advertisement so I went to the website to get the deal the paper said they had and it was available so I added to cart and tried to check out about 8 times, changing my information each time since it said payment error has occurred. Then I tried my husbands card about 5 times. It shows the boxes as yellow if I autofilled them with my info so I retyped everything as they were highlighted yellow. I checked my account to see if I was being charged, nothing showed up. Then I tried making an account and that was t smooth either. I finally gave up. The next day I see a $1 charge for each time I tried to submit payment. I reach out to the terrible customer service and they said, " the deal was not available. You attempted purchases on deals that were showing available because the system, which is not real-time, did not update. Every single time you hit submit, you were authorizing charge, hence the $1.00 holds.

We have obliged your request and the account is now closed!
Michelle F.
Supervising Manager
LocalFlavor"

So I'm posting this review to save someone seeing this the frustration, time, and money. Thanks

LocalFlavor will hide important and relevant information about the certificate use in the Fine Print instead of being upfront about it in the title and description of the certificate. Make sure you read ALL the Fine Print as well as the Terms & Conditions (no refunds after 14 days no matter what). When you wonder how they can afford to give big discounts, it is because they are deceptive and dishonest!

Paid 15 for 50 dollars of dining but when called for reservations sorry is closed we only do breakfast now. Next to LocalFlaver restaurant name was a photo of a slice of prime rib not beacon and eggs. Call the restaurant before buying. Wouldn't give a refund only a credit. Carmen's 2.0 in Scranton is still being sold and listed as clearance.