Lowe's

First Lowes only has a one year warranty where Costco has two years with a small charge for an additional 3. Lowes charged me 500 for 5 years but they don't stand behind the the warranty I've been waiting 3 months for repair. Second their sales staff sold me a noisy piece of junk that doesn't get the clothes clean. I added a piece of clothing at the beginning of the wash cycle when then the washer stopped only part of the clothing was wet. This is a Maytagwasher and dryer. The dryer doesn't dry the clothes towels and jeans after running it three times. Do not buy from Lowes

This review is of the Lowe's website. Since I have a small number of shares of Lowe's stock in my retirement account, I always try to buy here first. But, I have to say, every time I use their website, I end up frustrated and/or mad. It seems to go into a coma every time you choose a secondary option from those listed at bottom of page, Also, when doing a search it seems to have no intuitive nature at all. I have seen a number of time that I am searching for something I know they sell(Just to ensure it is in stock) and it comes back with no results. May I suggest that the web design team benchmark their search results with those of their competitor when looking for things that are.(On both response time and result)

I will never buy anything from lowes again because they will not stand behind their products. I did an entire home with smart core flooring 1/2 of the tiles are shiny in the other half are dull. LOWES does absolutely nothing in does not stand behind any king they sell. Close would not even send anyone out to take a look at my floor. With labor and material it cost me over 15K. Go to a flooring company and don't go to one of these Box stores. They have excuse after excuse.

Bought a washer. Deleivery was rescheduled(by lowes). The second time driver called to say they are on the way and would arrive within 30 minutes. They never showed. Got a call next day saying store had received my damaged washer. I said I knew nothing about it since no one had showed. They said it would need to be reordered and would be weeks. I decided to cancel rather than wait. Despite them agreeing they are still trying to charge me for the washer that they never delivered. Thank goodness for credit card companies so I can dispute a charge rather than let Lowes benefit from their sleaziness

I wanted to alert everyone who buys products from Lowes online store to beware of the 20% restocking fee that they mention buried further in their return policy for "special orders". This is any product that isnt sold in Lowes stores. They lost me as an online customer.

About a year and a half years ago I had my kitchen and bath remolded, by Lowe's. When they started they were great but. They had some one coming out daily checking on the progress, it just their contractors were lousy. One could not tighten my bathroom faucet i knew how to do it but this is what I was paying them to do. So on the third time of coming out they sent another guy who knew what he was doing, they also hook up my bathtub pipes were i was only getting Luke warm water. Had to call them back out for that, one of my soft close kitchen cabinet doors are crooked. Now today one of my glass shower door fell off and a piece that was glued to the bottom.My problem I had one year warranty on Labor. I know that some contractors do good work for some people but what happens when you are not that person. At first everything was fine, but now I am having issues.So i would have to think long and hard before I let Lowe's do another remoldel

Appliances delivered not once but TWICE damaged badly. We took off work twice to be there for delivery. The delivery guys were much more apologetic than Lowe's was. Lowe's did not care that they delivered 4 damaged appliances TWICE. When we went back to get our money back to go with another retailer, the girl actually shrugged her shoulder and said "it happens".
Lowes does not card about its customers time or their money. Go somewhere else to spend your hard earned money!
Melissa Boykin

When ordering online Lowe's does not indicate whether the items you put into your cart are considered a special order. You only find out when you try to return them and are then subject to a 20% restocking fee! It would be very easy for Lowe's to indicate which items in your cart are special orders and are subject to the restocking fee. Instead, all you see is copy stating "Free and Easy Returns." When I asked the store supervisor how I was supposed to know that the lamps I ordered were special orders she said I should have looked to see if they could have been picked up from the store that day, if not, that meant they were special orders. What a scam, now Lowe's is trying to profit from returns! So unscrupulous, I will never shop here again!