Lowe's

I have dealt with 3 ladies over the past few years. Emma, home appliances. Emile, paint and most recently "Ronnie" in garden tools. They, each and every one is the consummate professional. They are positive, helpful, knowledgeable, and, in today's world, this just lays me out,... they are not only helpful, they really like their job! As I'm writing this long overdue bit of praise, I can see their faces. I am 77, critical of everything! Always have something to gripe about! Stay with me now, they, everyone of them, not only put up with a cranky, impatient old man,. Emma, Emile and Ronnie all provided unbelievable, knowledgeable service,... they put up with me!

I bought,what I thought,was an extended warranty for my washer in 4/21, to expire in 4/25.Looked at specifics of warranty before purchase.Was informed,after questioning Lowe's when they emailed me about upcoming expiration, that extra warranty I bought runs concurrent w/manufacturers.Concurrent not specified in warranty statement & could be easily misconstrued.Spoke w/assoc.,informed her of warranty wording, on a fixed income & unable to purchase additional $300 warranty being offered but was still unable to get that additional yr.Will avoid shopping there.

After several years of being a Lowe's customer, and spending thousands on remodeling, my wife started making the payments on my card, since she was responsible for most of the charges. After 2 late payments(not missed, just late), these bastards cancelled my account. I. m still waiting to see what this does to my credit score. Why the hell didn't they just tack on a late charge and be done with it? Lowe's you have a very piss poor way of treating customers! Home Depot here I come!

Wanted to buy a dewalt drill/driver with 2 batteries and a charger. Clerk said there was no such configuration and would not unlock the cage to check. I went home and purchased it from Amazon. The shelbyville store is being poorly managed and the employees need better training.

If I could I would give NO STARs. I bought a brand new Craftsman Riding lawnmower, the blade doesn't engage so called they told me that they were going to replace with a new one that they assembling it last weekend that they would call me but they never did so-called back on Tuesday they said they would assemble a new one and deliver it today, well they came to get the one I have, well they didn't have my replacement so I didn't give him the one I have not until I get the new one. So called the store they said they didn't have any more at their store, well where is the one they were assembling all week? This was the first time I shopped and bought something from Lowes, I can tell you this I will NEVER shop there again. Very upset and really P'd off. Nice way to treat a military veteran, vet friendly NOT

Waited for promised delivery 9am to 9pm NOTHING. Next day Mgr Niclole could have cared less, offering nothing in the day of fixing their mistake. Home Depot gets my business going forward.

Lowes currently has advertised buy 3 bags.75 Miracle Gro Garden soil get 3 free on sale for 2.29$ bag …BIG LIE.nothing is free here and the store is dodging the question when you speak with the manager. Call corp #*******937 good luck there too wait on hold over 40 minutes then put your number for call back then they call back and hang up as soon as you answer it …wonderful.another great American company gone to hell!
If you are a victim of this ad scam, first post. It here and second call and let them know how you feel!

Lowe's is by far the worst home improvement store, hard to find help, disrespectful and their returns policies are totally unfair to customers, even if you have an account with these people. They are all about MONEY no customers fairness. Just terrible.

Josh was extremely helpful and friendly helping us with our purchase today. They were very short handed but he made us feel like we were the most important customers in the store. He is an amazing asset to your team. I wish he worked for me.

Lowes contractors did a incomplete job. My electrical boxes are missing and the tubing for my exhaust fan tubing out the window is cracking. No one inspected their work. I bought a brand new refrigerator that stop working, which they gave me my money back however the food cost was not replace. Today am going through this again, no more I am so through with Lowes.