Lowe's

Lowes Team,

I would like to know did you guys change any policy that whoever going to check out any item they have to show their id card. My dad went to the store and bought the bag of Bird food and the person on the cashier he asked his id card. My question is why he asked his id card his age is 60 and he is not buying any alcohol or something hazardous then why he asking his id card. When my brother asked him and he replied that the company changes the rule and we have to check this to the customer.
This never happens before we used to go to the store all the time. Why he is so racist with my dad. I have a receipt with me. This store is located in Little Rock 1100 South Bowman Road
And the store manager's name is Chris Roberts. He was on terminal 8, store id 3331, date 07/17/20, and time 14:49:41. The transaction number is *******.

Ordered a range online after viewing one in the store. Got a delivery date and on the morning of the expected delivery received this message: "It shipped to our distribution center on 4/15/20 but did not arrive in time to make the truck we received yesterday. I will have to reschedule your delivery."

Got a new delivery date scheduled and the day before got this message: "The range did not come in on today's truck. I will have our customer service desk call to check if they can get an ETA and call you to schedule."

Still waiting on customer service call.

Do not use Wasilla Lowe's. We bought new washer and dryer from Lowe's and made sure they could also deliver them and install them. The day of delivery they never showed up. After calling and complaining they set up delivery for the next day. Upon delivery they indicated that they could not install my gas dryer as they are not allowed. We had to call someone lease to hook up our dryer. Why did Lowe's say they could do delivery and installation? They lied and have the worse customer service I have ever seen. I will never use Lowe's again. They are full of broken promises.

Lowes change the delivery date for my refrigerator three times without notice to me and without even asking if the "new" date was convenient. Lost work and been eating out for weeks now and no consideration from theis POS company. Never buy appliances from them

I paid to have carpet installed in one of my bedrooms. The installer showed up three hours late with a dented truck, empty beer cans in the back and was at my house until after 8pm. It was disturbing to say the least. To add to the insanity, he left the soiled carpet so I had to pay someone in town to haul it off. I would not recommend Lowes to anyone.