business logo of Luminess

Luminess

Overview

Luminess has a rating of 3.8 stars from 7,236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.

service
1,596
value
65
shipping
65
returns
52
quality
63
This company responds to reviews on average within 3 days

Instant Feedback

53,658 reviews
+25
How would you rate Luminess?
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Michigan
1 review
0 helpful votes
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Md
January 13, 2023

Noòoooooooooooòòooooooòooooooooòoòoooòooooòooòooooo

Date of experience: January 13, 2023
Delight T. Luminess Rep
over a year old

Let us know if you have any questions! We’re here to help!

North Carolina
7 reviews
3 helpful votes
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Received Order
October 14, 2023
Updated review

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Date of experience: October 14, 2023
Delight T. Luminess Rep
over a year old

Let us know if you have any questions! We’re here to help!


Confusing site to follow
August 25, 2023
Previous review

Confusing site to follow. It jumps around

Date of experience: July 26, 2023
Wisconsin
1 review
0 helpful votes
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Took too long to get
April 6, 2023

Felt pressured to buy
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Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2023
Delight T. Luminess Rep
over a year old

It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️

Michigan
1 review
0 helpful votes
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Easy
October 26, 2022

Sdffaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: September 26, 2022
Delight T. Luminess Rep
over a year old

Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!

Washington
1 review
0 helpful votes
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A
September 15, 2023

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Date of experience: September 15, 2023
Delight T. Luminess Rep
over a year old

Let us know if you have any questions! We’re here to help!

California
1 review
0 helpful votes
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Not too happy lol bkjhdkhlhjdhfkiljfbsgzgcjbmchdvcn by g dog

Date of experience: October 2, 2022
Delight T. Luminess Rep
over a year old

Hey Terri! Thanks for leaving your feedback with us! We had our Allure Compact out of stock for quite some time - but happy to say we are now in stock! However, our customers can choose their free gift on orders that didnt receive this compact. We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️