• Manscaped

Manscaped

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Overview

Manscaped has a rating of 3.2 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manscaped most frequently mention lawn mower, customer service, and great product. Manscaped ranks 2nd among Shaving sites.

  • Service
    383
  • Value
    397
  • Shipping
    390
  • Returns
    187
  • Quality
    390

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
108
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How would you rate Manscaped?
Top Positive Review

“I bought the Lawn Mower 3.0”

Jaimmy T.
4/26/21

If my private area could talk it would being saying Hallelujah. Because it was always getting nicked and cut by previous trimmers. But the lawn mower is awesome no nicks or cuts and leaves a slick clean shave as well. Highly recommend this to any man who wants to stay well groomed.

Top Critical Review

“Poor Quality”

Bryan L.
5/10/24

I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!

Reviews (864)

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Reviews that mention popular keywords

lawn mower (65) ball toner (16) body wash (13)
Thumbnail of user samr739
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

There are definitely better shavers on the market for the price, but if you've already got one or you're looking for something tiny and wireless, then it's not bad! Just don't use it in the shower!
I didn't realise I had signed up for the monthly subscription, so they sent me an item and charged me - however I shot them an email asking to cancel and they immediately cancelled the subscription and refunded me. They apologised for the inconvenience and sent me the item for free as a gesture of goodwill.

Tip for consumers:
The waterproofing and torch are not that useful.

Products used:
Shaver, deoderant

Service
Value
Shipping
Quality
Thumbnail of user mohammeds145
1 review
0 helpful votes
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January 24th, 2021

I have used many shavers and trimmers from my collage days, but I can safely say that Manscaped is something apart. The seamless trim finish it gives is what I was always looking for, without nicks and cuts. The Led light is also a feature I thought that was highly smart in part of the developer. There was a mix up of the boxers sizes, which they promised to sort out, but besides that, quality speaks for itself. Personally feel the package plan is a great gift idea.

Tip for consumers:
Its easy to use.

Products used:
Trimmer, and weed wacker

Service
Value
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Thumbnail of user christinah652
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

Wonderful products and performance! Husband and 16 yr old son absolutely think the manscaper is the best shaver they have ever used! And the great deals you offer really helps with 3 boys... I'm so happy we went with your company! Thank you very much. Sincerely, Christina Holmes

Products used:
Preserver , revived ball toner, on the travel single package ball freshener wipes, the boxers,the manscaper and nose trimmer and my husband and sons love the news paper for the easy clean up and great reads while doing the ball manscaping deeds!

Value
Shipping
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Thumbnail of user garyr683
1 review
0 helpful votes
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June 14th, 2021

I'll be blunt, at first, the price was a bit concerning. I had my reservations about spending that amount of money for what I thought was basically an electric razor but after receiving the product and using it, I can tell you that it was definitely money well spent. The razor works great, is comfortable even in sensitive areas, and has exceeded my expectations. I got the package that included the lotions and they are wonderful as well. I'd recommend this to anyone.

Products used:
Manscaped 2.0

Service
Value
Shipping
Quality
Thumbnail of user kevins1694
2 reviews
0 helpful votes
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April 2nd, 2021

It was an extremely good purchase amazing for teenage kid who wants to get into taking care of themselves. I've recommended to all my friends and so far two have bought. All products are great in material and amazing!

Thumbnail of user eliash46
1 review
1 helpful vote
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December 8th, 2020

My order kind of failed and it said I should try again. But my PayPal was charged! Wrote to the support twice, didn't even get an answer several days later. I am now demanding my money back through PayPal.

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Elias,

I am sorry to hear that you have had issues with billing.

Please send me an email directly at ceckstrum@manscaped.com and I will work to help get this resolved.

-MANSCAPED Team

Thumbnail of user jeremyb697
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Not gone lie I was kind of skeptic about shaving my private area. But ever since I bought Manscape I've loved it! If you're worried about cutting yourself don't be it was pretty smooth. Definitely would recommend on buying.

Thumbnail of user giannia19
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

The amazingly priced, high-quality products that come with the lawn mower 4.0 box set is incredible, nut to add on to it, the plow and weed Wacker items increase my opinion a ton. The items work amazingly and the batteries last for ever on a single charge. The careful packaging makes it all the more delightful. Definitely recommended to anyone needing a shave or even just a nice care kit. The only thing I wish they had was an all in one pack with everything.

Tip for consumers:
Buy immediately

Products used:
Lawn mower 4.0, weed Wacker, plow, the nail kit, the underwear, ball toner and deodorant.

Service
Value
Shipping
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Thumbnail of user dovydasj
1 review
0 helpful votes
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April 1st, 2022

I ordered the european package and the reviver's lid was open and it poured all over the lawnmower and everything else that was included. Shame on you guys for sucking at packing while keeping premium prices. 1/5

Thumbnail of user garyb1019
2 reviews
0 helpful votes
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September 25th, 2020

After reading a lot of advertising and seemingly never being able to find the right product, here it is.

Everything as promised, great product that actually works exactly how they say it would, easy ordering, prompt delivery and nothing to try to figure out when you take it out of the box. Some companies still do the right thing, happy I went with them.

Thumbnail of user matthewb846
1 review
0 helpful votes
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September 17th, 2020

Awesome products all around. Service advisors are also extremely helpful! I ordered a bottle of cologne and it showed up broken, they sent me a replacement a week later. I have to also say that there isn't a bad product through this company.

Thumbnail of user libana
1 review
9 helpful votes
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May 17th, 2020

I ordered 1 month ago and I emailed them 30 times but no respond and no package. All they really want is your money as fast as possible for a product you will never get. Please people dont do business with these people thier a fraud company

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Liban,

We are so sorry to hear about the inconvenience that our delayed shipping has caused you. COVID-19 has caused us shipping delays like we have never seen before.

Please send me a note directly at ceckstrum@manscaped.com and I will work to ensure this gets resolved.

-MANSCAPED Team

Thumbnail of user tylerd173
1 review
0 helpful votes
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January 14th, 2021

Ended up getting the Perfect Package 3.0 and feel in love with it instantly. The Lawnmower 3.0 is absolutely easy to use and maintain. The Crop Duster and Ball Deodorant is a lifesaver for anyone out working hard/manual labor in the workforce or just day to day activities. Helps keep the boys refreshed. The underwear is amazing and fits wonderfully and definitely prevents chaffing like advertised. Later down the road I'm definitely going to be snagging some more into an order.

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Value
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Thumbnail of user danielm2098
1 review
0 helpful votes
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November 5th, 2020

I had purchased the Lawnmower 3.0 and it quit charging after two uses. I reached out to their customer service via email and they sent me a replacement with no issues. Their products are also great to use.

Thumbnail of user kevinp779
1 review
0 helpful votes
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December 8th, 2020

These guys know exactly what they're doing and the best way to do it. I have always been impressed with the products as well there shipping and customer service. I really hope they keep up the good work

Thumbnail of user davidn1640
1 review
0 helpful votes
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December 18th, 2021

The lawn mower 4.0 does an amazing job. So far no nicks and no worries. Works great for any part of the body. Efficient, long lasting, and easy to travel with. It's everything and more. 10/10 Thanks Manscaped!

Tip for consumers:
Make sure you clean the blade each use and you’ll be good to go for next time.

Products used:
Lawn Mower 4.0

Service
Value
Shipping
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Thumbnail of user jackiec441
1 review
0 helpful votes
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July 31st, 2021

I was hesitant on spending money on a process I've been doing with an extra pair of clippers and razor, which at times was scary. Several friend highly recommended Manscaped products, so I decided to give it a try. I got the 4.0 Performance Package, but was really interested in the lawnmower. The lawnmower was better than I thought. It was smooth mowing with no scary of being cut. I feel I can do a whole dance routine while using the lawnmower. Everything that came with the package did it's job as well

Products used:
Manscaped

Service
Value
Shipping
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Thumbnail of user isaacw84
1 review
0 helpful votes
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August 7th, 2021

First of all what can't this thing do? I have never been able to groom so easily. Face, head, privates, chest. It does it all with no problem. Next it's completely water proof is a huge plus. And its nearly impossible to cut yourself with it. You almost have to try and if you are trying to cut yourself maybe get a different razor. Its even has a light!? Yes a light so you can see anything you miss. Might be the greatest product I have ever ordered. The other items in the package are terrific as well! If your like me and your girlfriend loves a well groomed man get this. She will be all over you. PS dont let her try to use it she might steal it. Great product and even better company.

Products used:
The total package. Razor, smell goods, Nose trimmer, underwear

Service
Value
Shipping
Quality
Thumbnail of user andrewl1371
1 review
1 helpful vote
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September 27th, 2021

Terrible product; pulled my hair, caused ingrown hairs ect. I wanted to return it, and they never got back to me with a label.

Then, 2 months later i get a random charge from them for 16 dollars for something they claim i signed up for. They told me to log in to cancel but i do not have an account. They have no phone number so nothing you can do

Total scam

Tip for consumers:
buy a cheap, battery powered one on amazon for 25% the money

Products used:
just the razor

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Andrew,

Sorry for the confusion. It sounds like you both signed up for our Peak Hygiene Plan when purchasing. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

Additionally, here is a step-by-step guide on how to cancel your Peak Hygiene Plan: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription

- MANSCAPED Team

Thumbnail of user andrewl891
1 review
9 helpful votes
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August 14th, 2020

I ordered the starter kit in May and received it no problem. When ordering, I specifically remember refusing the auto replenishment as I figured I'd order blades when I need them. Today, 3 months later, I find that they charged my account 16 dollars, and I never received any sort of email telling me the order was coming up, the order was placed, or even any sort of receipt. It's a shady business tactic and a completely dishonest business. I've sent a complaint to them and I'm waiting a response. I'll never be doing business with them again.

Thumbnail of user csr1
1 review
0 helpful votes
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November 20th, 2020

My husband and son got a pair in one of the packs that was purchased. My husband feel in love with them. "They don't stretch, bunch up, or get all nasty." He said they allowed lots of breathing as well as kept everything in place. He asked for more, which is something he never does. He is even considering stockpiling them to make sure he never runs out!

Thumbnail of user johng3555
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

The grooming tools I have purchased and used have been very helpful in keeping clean shaven and comfortable. Shipping was fairly fast as well, and the optional replenishment kits to keep the blades in top form are a handy touch. I would recommend anyone to give them a shot!

Products used:
The care package

Service
Value
Shipping
Quality
Thumbnail of user victorl224
1 review
0 helpful votes
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October 28th, 2020

I got the "Foot Duster" product and tried it out. I was amazingly surprised on its performance the first time I used it. It went on easy (just spray) and the fragrance it gave off smelt good. The directions said to wait for it to dry before putting anything on. After a regular day of work and personal errands, I could still smell the product after removing my boots. That's a huge plus for me. I've been using the "duster" for almost a month and have been really pleased with it. I will be buying this again.

Thumbnail of user jadet54
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

Works great
Very nice doesn't nick u or anything shave great the underwear are very nice and comfy it also comes with a deodorant spray and a lotion both smell great and work great
The bag is great holds everything
I also went ahead and ordered extra blades so I don't have to worry bout it later this do not come with the 3.0 package
Great value

Products used:
The 3.0 package
Includes
Razor, charger, charger box, guard for razor, a travel bag, Boxers, ball D.O., and a ball moisturizer
I also got the refill pack of razors
I got the 5 pack it was the best deal

Service
Value
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Thumbnail of user jesseh323
1 review
0 helpful votes
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December 20th, 2021

Everyone knows the clever advertising and names, but the products and attentive service are even more surprising. In a good way. Very attentive and send items that are new for you to try etc. Be sure to try them and you will see. I am at my office writing this review so I do not have any access to proof of purchase however I am replying to an email if that counts.

Tip for consumers:
it is all quite clear and cleverly stated

Products used:
trimmer, nose and ear trimmer, washes, shampoo, cologne

Service
Value
Shipping
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From the business

Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.

Learn more at https://www.manscaped.com/

Company Representative

Thumbnail of user ryanf137
Ryan F.
Usually responds not within the first month

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