Manscaped

Manscape has great products. I really enjoy using their products. I can wait to see what they come out with next.

Love this tool and the built in light comes in handy. Myself and my husband ues it. Easy to clean too.

I got manscape for Christmas used it and it cut the heck out of my fellas blood all over the place not happy at all

I am writing to express my extreme dissatisfaction with the return process for Order # [CA*******], placed on November 17 with MANSCAPEDTM. The situation has become increasingly frustrating and has not lived up to the company's initial commitment.

Upon realizing that I had mistakenly ordered the product, I promptly contacted MANSCAPEDTM customer support on November 17 to initiate a return. Initially, I was assured that I wouldn't have to bear the cost of the return, and a prepaid shipping label would be provided.

However, when I reached out to their designated courier, Intelcom, I was informed that the return could only proceed with a return shipping label issued by MANSCAPEDTM. Despite explaining this to MANSCAPEDTM's customer support and referencing their return policy, I have been informed that I am now required to pay for the return shipping.

This contradictory and frustrating experience has left me with no option but to file this complaint, seeking a resolution to the following:

1. Fulfillment of the initial promise made by MANSCAPED to provide a prepaid return shipping label.
2. Acknowledgment and correction of the inconsistency in communication between the customer support team and the courier.

I urge MANSCAPED to uphold its commitment to customer satisfaction, as stated in their return policy, and to rectify this situation promptly. Failing to address this matter appropriately will absolutely compel me to explore legal avenues to protect my consumer rights.

I appreciate your attention to this matter and look forward to a swift resolution.

Sincerely,

Tried some of Manscsped products. Very happy. They are a great company with great products. I will be ordering more.

Manscaped provides a very wide range of men's hygiene products! I absolutely love Manscaped products! Will definitely recommend to others

It's an amazing experience using a high quality product like manscape it gave me an orgasim I got hard because of the high quality

I love all the products I've purchased from Manscape. Bodywash smells great. The lawnmower is awesome

Glad I ordered Manscaped, I wear glasses and Manscaped made it easy for people like me to shave. Thanks

I ordered manscaped 3.0 trimmer package from them 4/17 then 2 days later ordered the plow. Shipping times are not shown. When you contact them for an estimate they tell you 1-2 days processing then 5-7 shipping. After 10 days of no confirmation you reach out again To be told well there's an influx of orders ( which is their standard response check any order from January to now on bbb complaints page) then once it ships 2-3 weeks later it then gets "lost" in the mail. Shipping goes from being delivered today to running late to in transit at a city an hour away from you on the same day. You contact them again hoping they will help you find this package they mailed to you that you have already paid for and contact usps for you, only to be told to wait 3 days and after 3 days it will be considered "lost" and they will reach out and figure out what's going on. So you wait the 3 days and then contact them again only to get no reply. You try again the next day to get a response from them to just wait on the package to arrive after they have already told you to contact them and they would find out what's going on. Then they proceed to almost accuse you. Saying do you know something from the usps that we don't? Like no seriously? I was following their advice to contact them in their timeline only to be passed to someone who has no idea about what's going on or been said. I then responded to that email explaining the situation again only to not hear from them again. My package is still not here and IVE HAD TO REACH OUT TO THE USPS MY SELF to try to find where it may be. The next place will be my credit card company and the bbb. Seriously the worst customer service I've ever experienced anywhere. You have to reach out to them multiple times to get a response. Buyer beware. Buy from someone else who will assist you and take the time to take care of you. I've tried to attach the emails as proof of my experience as a picture speaks more than words itself

I got my order in a reasonable time. The Shears are a great help with my nail care. I work with my hands alot and this kit comes in handy

Love Manscaped! The products are easy to use and show up quickly. They do what they say they'll do. Great Products!

Cut me on the first use! I do not recommend this product to anyone, they say no knicks or cuts but it cut me on the very first use.

I've used a lot of shavers in my day and out of all of them Manscaped is the best. Fast shipping and all.

Manscape is a great product. I would definitely recommend this product! High quality and thought out in this product.

I have ordered numerous products from Manscape and have enjoyed them all! I will definitely keep ordering my product needs from Manscape!

I was looking for a good manscaping shaver, and I found a great shaver. It fits perfectly in my hand and is rather quiet. I love it.

Manacaped has exceptional products and exceptional customer service. I have loved everything I have bought from them.
Mike

Its a good product for men. Not only does it have a nice smell to it, it also has a great feel to it. Nice workk

Manscaped is the best product ever I love it's the best product ever Manscaped change my life so much

This is a perfect set to take care of your manhood forest and bushes. This shaver is the balls weed-wacker. It does great with your deforestatoin.

Manscaped products are awesome.
Their toner smells amazing and the crop mop works very well. Will be using them for a long time!

Does exactly what you'd expect. Cuts hair easily, doesn't cause ingrowns, and is very easy to clean in-between uses.