• Manscaped

Manscaped

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Overview

Manscaped has a rating of 3.2 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manscaped most frequently mention lawn mower, customer service, and great product. Manscaped ranks 2nd among Shaving sites.

  • Service
    383
  • Value
    397
  • Shipping
    390
  • Returns
    187
  • Quality
    390

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
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How would you rate Manscaped?
Top Positive Review

“I bought the Lawn Mower 3.0”

Jaimmy T.
4/26/21

If my private area could talk it would being saying Hallelujah. Because it was always getting nicked and cut by previous trimmers. But the lawn mower is awesome no nicks or cuts and leaves a slick clean shave as well. Highly recommend this to any man who wants to stay well groomed.

Top Critical Review

“Poor Quality”

Bryan L.
5/10/24

I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!

Reviews (864)

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Reviews that mention popular keywords

lawn mower (65) ball toner (16) body wash (13)
Thumbnail of user jaya409
1 review
0 helpful votes
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April 13th, 2021

Smooth cut no nix's. Its the closes cut I have ever had and I love the replacement blade service. The ball deodorant gives me additional hours of freshness without the swap scent after a night of bar hopping.

Thumbnail of user solomonn15
1 review
0 helpful votes
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December 15th, 2021

The tools are amazing. I love the lawnmower and the nose trimmer. The scent is the same for everything and in my opinion could be better, it's definitely not my favorite smell but it smells better than BO. Overall these are great products I really recommend everything except the plow I think there are much better razors out there for cheaper that work better.

Tip for consumers:
Wait for discounts and don’t get the cologne.

Products used:
Lawn mower 4.0
The Plow
Weed Wacker
Cologne
Crop care kit

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Thumbnail of user kevinj664
1 review
0 helpful votes
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March 8th, 2021

This is a great product; smooth sharp razor clears away any unwanted hair, even in the most delicate of places. Does not leave a rash and the hair stays gone for longer than usual. Stays charged forever and is simple to clean. I really like the light that gives you a better view of what you are doing, especially in the shower. I highly recommend this product if you are looking to groom yourself.

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Thumbnail of user larryg469
1 review
0 helpful votes
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October 19th, 2020

This is my first time ordering from MANSCAPED website. I am blown away with the high quality of their products! Their scents are not overpowering and very pleasant. Reasonably priced and speedy shipping. I will be ordering other products.

Thumbnail of user adelef22
1 review
2 helpful votes
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September 6th, 2021

Charged me $25 for no reason and didn't ask permission. Just took it out of my account for no reason. I cant log into my account to chase it up because my password doesn't work and when i reset the password it still wont let me in. I've chased up a refund but no reply at this point to the multiple emails I've sent out.

Terrible all round the the electric razor itself definitely isn't worth it. Don't be fooled by the marketing.

Tip for consumers:
don't purchase from these guys. Its a scam! This is the first review I've ever written on a produced and its because I'm that disappointed that i feel that others need to be warned

Products used:
Electric razor

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Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Adele,

Sorry for the confusion. It sounds like you both signed up for our Peak Hygiene Plan when purchasing. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

Additionally, here is a step-by-step guide on how to cancel your Peak Hygiene Plan: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription

- MANSCAPED Team

Thumbnail of user johns7698
1 review
0 helpful votes
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December 10th, 2020

Though I like the product I have noticed, without any clear transparency, this site has somehow activated automatic payments and I have been charged, my account balance is now in the negative. I will not do business with this company again and I advise others to be aware when making a purchase from this business.

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi John,

It sounds like you signed up for one of our replenishment plans.

Please send me an email at ceckstrum@manscaped.com and I will work to help get this resolved.

-MANSCAPED Team

Thumbnail of user ic23
1 review
0 helpful votes
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September 24th, 2020

I ordered the 3.0 as a gift for my husband. At first, he was hesitant to try it, but I talked him into it. After a few minutes, he came back and told me it was the best things I've ever purchased for him. We both love the product! Thank you! They even have great customer service, I had a question and they answered immediately.

Thumbnail of user brenth274
1 review
0 helpful votes
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January 16th, 2021

The only reason I didn't give it a full 5 stars is because I believe the one area that could be improved are the instructions and helpful content. There was virtually none in the box and I even had to surf online to see if I could find some better instructions. Other than that, very happy and loving my purchase!

Value
Shipping
Quality
Thumbnail of user jamesg2682
2 reviews
2 helpful votes
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November 13th, 2022

2 weeks and still haven't gotten my order. They are about to take out my bank account again for a subscription and still haven't seem my 200 dollar purchase. I emailed then and they said we don't have one of the items in stock and can't tell you when or if we will get it. Have a good day. Like REALLY! SCAM ALERTS

Tip for consumers:
FIND ANOTHER COMPANY

Products used:
Nose trimmers so far and they are junk.
I couldn't tell you about the rest as they haven't shipped and it's been 2 week. I emailed them and they said they don't have one of the items in stock and don't know when they will get it.

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Value
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Thumbnail of user lochlanm5
1 review
1 helpful vote
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January 11th, 2023

If you look at the blades their still sharp but go back more that's all the lawn mower offers, it cut me really bad, i'm talking bad, smashed the $#*! out of it and people saying it's good I'm so confused because it cut me on upper bit of the groan bad imagine trying that on your balls didn't try it and never will, say good by to having kids if you use this on your balls

Tip for consumers:
That’s it’s terrible and should not of been made because it’s stupid

Products used:
Lawn mower 3.0

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Thumbnail of user williamih
1 review
0 helpful votes
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July 31st, 2022

I will never buy from them again, the product is entirely useless if it does not charge, and I can no longer recharge it using the very specific charger they gave me, thanks to planned obsolescence. I will not be buying another charger, and I will never purchase manscape products again. Had the thing for less than a year. Total rip off.

Thumbnail of user juliem2601
1 review
1 helpful vote
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February 17th, 2023

Bought a set for my son for Xmas, without realising you automatically sign up for an ongoing "peak Hygiene Replacement" pack. Once I realised and went to cancel, they tell you that you will void your warranty if you cancel. Bloody crooks!

Tip for consumers:
That there are regular automatic add ons to buying the product that they dont bring to your attention

Value
Thumbnail of user roccol48
1 review
0 helpful votes
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April 11th, 2022

All the Manscape products are quality top of the line modern day answers to men's confidence, we work out at the gym to keep our body's sexy, these products are a must for all us. Don't hesitate you'll be happy you ordered.

Thumbnail of user kevinh1292
1 review
0 helpful votes
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March 22nd, 2021

It's really nice, it never nicks unless you handle it stupidly, but at that point you're kind of trying to get nicked. I really like the crop persevered, makes my both feel smooth and comfortable and it sort of smells like gin.

Tip for consumers:
It’s a good investment

Products used:
The trimmer, the boxers, the crop preserver, the spray, and the traveler bag.

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Thumbnail of user keshk1
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

My experience with Manscaped was so delightful. First of all, the products were amazing. My partner loves it - he says it is so easy and comfortable to use. Secondly, the customer service was 10/10. Really helpful and prompt. What a great team.

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Thumbnail of user natosham3
1 review
0 helpful votes
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December 4th, 2020

Absolutely love this razor. Love that you get a free gift with every blade replacement. So far I have received a straight razor, foot deodorant, and ball deodorant. Its awesome that its water proof. Makes cleaning it super easy. It gives you nice clean shave. Its easy to replace blades as well. All around this razor is a 10 for me. I have replaced all my other razors with this one. I 100% recommend this razor to everyone. Guys and girls alike

Thumbnail of user seanl391
1 review
0 helpful votes
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March 10th, 2022

The price was a bit higher than what I expected, and quite frankly I though it could end up like those old tv adds, but I was pleasantly surprised when I got the product completely intact and working just fine. And I've always had dense hair and the lawnmower 4.0 cut straight through it no problem and NO nicks!

Tip for consumers:
Super simple so it shouldn’t be a problem

Products used:
Lawnmower 4.0

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Value
Shipping
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Thumbnail of user michaely720
1 review
0 helpful votes
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March 4th, 2022

I use to use an electric razor that was meant for shaving my head. Frustrated with all the knocks I would get I decided to give the 4.0 a try. This razor provides a great shave and is more delicate on the sensitive areas. The built in light is a great feature as well. Pair it with the deodorant and you can't go wrong. Very pleased.

Products used:
Manscape 4.0

Service
Value
Shipping
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Thumbnail of user simonej40
1 review
0 helpful votes
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January 26th, 2022

I purchased the ball deodorant and the Lawn Mower 3.0, and let me tell you… it's fantastic. Coming from someone who breaks out horribly from shaving and waxing. You need this. Also, the deodorant not only makes you smell amazing, but it also protects you from chafing. I'm a female, and it's literally the best thing ever. So just buy it already, you'll thank yourself later.

Value
Shipping
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Thumbnail of user sherryn122
2 reviews
2 helpful votes
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May 7th, 2021

I bought a Manscaped essential kit 2.0 from target, and since then, my man has absolutely needed needed needed the products from manscaped! His first love was the crop preserver. It keeps him fresh and clean all day long. Then I decided to get him thr crop mops, and now he HAS to have those too! I'm now buying the crop preserver as a gift for him to see if he loves it, but I am absolutely sure he will! You cannot go wrong with this product!

Tip for consumers:
Do it! You or your man will love it!

Products used:
All of it. The crop mop, the crop toner, and all the tools needed!

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Value
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Thumbnail of user emmanuelv53
1 review
0 helpful votes
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March 18th, 2022

I bought practically all products (shampoo, body wash, exfoliator, cleanser, ball deodorant, cologne, deodorant, body spray, nail clipper kit, and foot duster) I love every single one of them. I am definitely never going back to other products.

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Thumbnail of user kylenec3
2 reviews
0 helpful votes
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June 13th, 2021

My husband listens to skateboarding podcasts and kept hearing ads about this razor and wanted to give it a shot. Got it for him, he tried it out, and now he really likes it! Their customer service is outstanding as well - we will be back!

Products used:
Razor

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Value
Shipping
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Thumbnail of user aleksid
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

I have been a loyal Manscaped customer almost as long as they have been around. Why, you may ask? Because their products are incredibly high quality and their customer service is top-notch! There are very few brands that I will stay loyal to since many companies seem to skimp out on quality when they get big, but I have not seen Manscaped do that at all! In fact, they continue to improve the quality of their products while also figuring out how to keep the costs low for the customers. I feel I will be a loyal customer for life since I genuinely believe they are a company that genuinely cares about what types of products they develop and send out.

Thank you, Manscaped, for creating a store specifically for men!

Products used:
Lawn Mower 2.0, Lawn Mower 4.0, Crop Preserver, Foot Duster, Crop Reviver

Thumbnail of user brittanya157
1 review
0 helpful votes
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January 17th, 2021

Great quality products! Love the sets they have on stock. Due to the time I ordered it did take a little longer than expected for delivery. I did have to reach out and inquire about the status of my order but the staff member was so apologetic about the delay and said he would check on it and get it out as soon as possible and would directly email me with the tracking info as soon as it was available. & he did. Such great products and a friendly staff! Definitely will keep doing business with them!

Tip for consumers:
Perfect idea for your special hunny

Products used:
The boxers, lawnmower, weed waker, crop preserver and travel bag

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Value
Shipping
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Thumbnail of user charlesf544
2 reviews
0 helpful votes
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April 5th, 2022

Hey guys I've been a bodybuilder & body shaver for 20+ years, but one can only spend so many 100s of hrs shaving, I needed a more efficient tool. Manscaped 4 saves skin, time, water and $. And the Flashlight is nice!

Tip for consumers:
Works better on the dry skin, when hair is standing.

Products used:
Body trimmer

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From the business

Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.

Learn more at https://www.manscaped.com/

Company Representative

Thumbnail of user ryanf137
Ryan F.
Usually responds not within the first month

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