• Manscaped

Manscaped

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Overview

Manscaped has a rating of 3.2 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manscaped most frequently mention lawn mower, customer service, and great product. Manscaped ranks 2nd among Shaving sites.

  • Service
    383
  • Value
    397
  • Shipping
    390
  • Returns
    187
  • Quality
    390

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 0%
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How would you rate Manscaped?
Top Positive Review

“I bought the Lawn Mower 3.0”

Jaimmy T.
4/26/21

If my private area could talk it would being saying Hallelujah. Because it was always getting nicked and cut by previous trimmers. But the lawn mower is awesome no nicks or cuts and leaves a slick clean shave as well. Highly recommend this to any man who wants to stay well groomed.

Top Critical Review

“Poor Quality”

Bryan L.
5/10/24

I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!

Reviews (864)

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Reviews that mention popular keywords

lawn mower (65) ball toner (16) body wash (13)
Thumbnail of user levv6
1 review
0 helpful votes
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March 24th, 2022

After trying one product from Manscaped 6 months ago was impressed with its quality. Have been buying more and more, by now I have tried approximately 90% of their entire range. High quality and design of their tools as well as consumables earned a loyal follower. Keep up a great job guys!

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Thumbnail of user angelv117
1 review
0 helpful votes
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July 31st, 2021

I ordered The Performance Package 3.0 on July 15th, and it is still in processing, how it takes that long to process an order? I write to the contact support and they do not respond anything.

Worst experience ordering something online by far. Most likely when I get a response they will say that is COVID-19 fault... But honestly, how can take more than 15 days to just processing an order, or more than 3 days to answer an email...

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Angel,

Sorry for the delay. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

- MANSCAPED Team

Thumbnail of user kimberlyd1097
1 review
0 helpful votes
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February 16th, 2022

I bought this for my boyfriend as a gift and he loves it! He was using the old school method and it was not pretty lol He uses ALL of the tools to keep up with looking sharp as well as feeling better! I personally love the deodorant that comes with the kit! Highly recommend for any man!

Thumbnail of user anthonys1613
1 review
0 helpful votes
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May 7th, 2021

I liked to keep myself trimmed and clean prior to discovering Manscaped, but Manscaped takes the trimming, grooming, and cleanliness to a whole new level. Less worrying about nick's, less worrying about cuts, and much less worried about the dreaded ball sack slice with the trimmers! The Lawnmower makes trimming and grooming a breeze and gives a smooth even trim, even in the harder to reach places. Add in the Crop Preserver & Crop Reviver for that Spa Like freshness for my balls. The shed provides an amazing place to store everything and boxers are the most comfortable I own!

If you haven't tried them yet, you need to! Your balls will thank you!

Products used:
All of them

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Thumbnail of user julians160
1 review
0 helpful votes
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June 23rd, 2021

I've used various drugstore trimmers my whole life and always came away disappointed. They never worked as advertised and never lasted very long. Once I got my first product from Manscaped I knew I would be a customer for life. I own everything they offer, including the underwear, and couldn't be happier or more satisfied. Great products that work as advertised. Great customer service. Give them a try. You will not be sorry.

Products used:
Everything they offer.

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Thumbnail of user paulm2358
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Introducing the lawnmower 3.0 with the newest technology in shaving your balls. It has plenty of power and is extremely quiet. With the built in LED light it makes it easier to see and with its completely waterproof design you can trim your manhood in the shower. I absolutely love my lawnmower 3.0. Thank you manscape for another great product!

Tip for consumers:
The site is very easy to navigate.

Products used:
Lawnmower 2.0, lawnmower 3.0, boxers, The plow, foot duster and crop preserver

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Thumbnail of user justing512
1 review
0 helpful votes
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March 23rd, 2022

The lawnmower 3.0 is the best razor I've ever used, and ontop of that the customer support was extremely helpful with diagnosing an issue I ran into with it after having used it for quite a while. After walking me through the issue with the razor they were kind enough to send me a new one free of charge for good measure.

Products used:
Lawnmower 3.0

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Thumbnail of user gordonw129
1 review
2 helpful votes
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January 8th, 2021

The product isn't for me since it isn't that great of a shave so I tried to get a return process going through email.
I've been trying to get a return going for over 2 weeks now but I have only received one response after my second email to their support team. I've sent multiple emails to follow up but I still have not received a response. I've also reached out on social media with no response.
Not quite sure why this is the case as the holiday season is over.

Tip for consumers:
Look at reviews to see if this is right for you.

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Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Gordon,

We are sorry to hear that you have had issues getting a hold of our customer support team.

Please send us a message at ceckstrum@manscaped.com and we will have a look into what is going on.

-MANSCAPED Team

Thumbnail of user quintenc5
1 review
3 helpful votes
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September 16th, 2020

I honestly don't think I've ever been more disappointed in my life. I received it today thinking it wouldn't mutilate my sack but nah, half way through it looked like my balls were in a Saw movie between the blood and constantly feeling the pulling of my pubes. I'd stick with a normal Gillette razor. Their huge advertisement scheme is a load of crap. Worst purchase I've ever made in my life.

Thumbnail of user keithk586
1 review
0 helpful votes
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May 25th, 2022

I've been looking at the ad to buy this for months. I was hesitant to buy it not sure it was going to work as well as they said … then one day I went ahead and ordered it … To my surprise it does everything they say it does. No nick no bumps just the best smooth shave ever. I also love the fact I can use it in the shower….

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Thumbnail of user candacem166
2 reviews
0 helpful votes
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February 21st, 2021

I bought the 3.0 Package as a gift for husband... he absolutely LOVE IT! Something just for men! The body products smell amazing and perfect for men AND the clippers are nice quality! We will definitely be purchasing more!

Thumbnail of user tracyd349
1 review
0 helpful votes
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January 27th, 2021

I purchased this item for my boyfriend for Christmas. He was actually surprised for a change and loves it! He tells me that proper grooming increases sensitivity and you should always have the right tools for the job. Winning!

Thumbnail of user maurom44
1 review
0 helpful votes
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October 11th, 2020

I ve purchased almost all of there products and lovr them all. I have had so many compliments from random women on how great i smell with the cologne. Ball saver works awesome as i work construction. The underwear are amazing its like wearing nothing. Like i said great products recommend to everyone. Well worth the money.

Thumbnail of user steveb1931
1 review
0 helpful votes
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July 9th, 2021

Manscaped has a great selection of excellent products for male grooming. I have used several of their products and have really liked them. Especially great items include their clear shave gel and ball toner spray. The shipping and communication were great and I look forward to buying Manscaped products when my current stash runs out.

Products used:
Ball toner and shave gel

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Thumbnail of user adamg984
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Bought Manscaped 4.0 at Target 10/17/2021. Tuesday morning (7/12/2022) was my last shave. I finished up, put it on the charger, and the next day when I went to fix a small spot I missed, it only ran for about 1 second then stopped. I thought maybe it didn't charge so I put it on the charger and watched the lights to make sure it was charging up. Next day I tried again. Same result. The warranty on the product is 90 days! What?!? I paid about $90 for a trimmer to last only 90 days?!? If you're a Target customer who uses their red card Target will take it back for 120 days. How is it that the retailer will take the product back longer than the manufacturer. Pathetic Manscaped!

I was good to this trimmer too. I only used it about 1-2 times per week, I kept it very clean, never dropped it, etc.

Tip for consumers:
Warranty is too short. Product will break within a year!

Products used:
Manscaped 4.0

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Thumbnail of user gordonh224
2 reviews
0 helpful votes
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January 1st, 2022

I have been using this razor for about 2 weeks and have little problem with using it. One must always be careful when trimming around ones jewels. I have had a couple of nicks, but not from a hardware problem. I have problems with my sight, because of my age, so seeing upclose is hard to do. I have been able to get a mostly close shave. Love the lotion that comes with the maintenance plan.

Tip for consumers:
Check out fraudulent reviews

Products used:
ManScape4.0.0

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Thumbnail of user peterp903
1 review
0 helpful votes
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April 4th, 2021

I have been in the business of keeping my boys clean for the ladies since I joined the Army in 1995. That's a lot of years of mirrors, razors and weird bending and praying. I was saying for years we need a product like this and the 3.0 did not disappoint. My wife loves it so much, for her use too. We're getting her one as well. Thank you Manscaped on a job well done---Paratrooper Pete

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Thumbnail of user justing405
1 review
0 helpful votes
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July 9th, 2021

Words I would use to describe this product. Safe, effective, and high quality products. I really enjoy the close shave without getting cut. The ball toner and deodorant work as intended and smell very manly. Not some pugnant overbearing smell.

Thumbnail of user dannyc262
1 review
0 helpful votes
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January 19th, 2021

One of my sons bought his brother a lawnmower 2.0 last year for Christmas. I saw it and had to have one. The 3.0 came out right before I bought myself one alone with the weed Wacker, boxers, lotions and shears. I love them all. I bought the shears as adult stocking staffers this year. They were a hit. Quality is great. No one has had any negative issues with any products. I would recommend to anyone. Thanks.

Products used:
Lawnmower
Weed whacker
Shears

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Thumbnail of user thomasg842
2 reviews
0 helpful votes
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September 29th, 2020

Everything that the package came with worked great, from the trimmer itself to the disposable shave mats. I love this thing it has made my life so much easier and overall my self confidence is higher then it ever has been with the help of this package and I highly recommend anyone get this thing, its awesome!

Thumbnail of user jeffr673
1 review
1 helpful vote
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February 28th, 2021

I recently ordered the performance package, which comes with many quality items. Originally I only ordered the Crop Preserver (the best on the market), the bag and boxers were added and both are very well made. I have only used the Lawn Mower once but was pleased with its performance and really like the waterproof build. Would recommend Manscaped products to anyone looking for a hygienic and trimmed look.

Products used:
Lawn Mower waterproof trimmer and Crop Preserver

Thumbnail of user arens3
1 review
0 helpful votes
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January 3rd, 2024

I want to be upfront first and say that I typically love this company and will still recommend their products. However, when my lawnmower 3.0 just stopped working, I emailed in for tips or a replacement, they said to charge it and it's out of warranty so no replacement will be sent. They did give me a discount code to use for a newer model. I purchased the newer model and waited about 3 weeks for it to come in. While I was waiting the old lawnmower 3.0 (still not working even after troubleshooting) randomly turned on at 2am waking me in a panic. On top of that it WASNT TURNING OFF. I quickly put it on the charging mount and it turned off but after being off the charging mount for 5 mins it happened again! I emailed them again for more troubleshooting and they said to let it drain its battery. I thought that to be an unsafe resolve, and now throwing it out is also unsafe as a wireless hair trimmer could randomly turn on in the garbage can, heating up and cutting into anything near by.

Now as my new lawnmower 5.0 arrive the packaging was done so lazily it gave me the motivation to leave this review. Again, I still like this product even after this, but the lack of consideration to safety and the customers experience is severally lacking. It's disappointing.

Products used:
Lawnmower, underwear, nose trimmer

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Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Aren,

We are sorry to hear that you weren't entirely satisfied with your recent purchase of The Lawn Mower. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us.

Best,
The MANSCAPED® Team

Thumbnail of user peterr813
1 review
0 helpful votes
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February 17th, 2021

Great razor does a fantastic job.
This thing does a great job on my man parts love the guild halps get a nice shave and you feel comfortable knowing your not going to cut yourself.
The nose hair trimmer is amazing never felt a tug or anything.
Am in my mid fifty's where has this thing been all my life

Thumbnail of user nathanc300
1 review
0 helpful votes
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December 31st, 2020

I am a member of the thick and curly community. I had given up on neat, clean, groomed looks because of all the irritation afterwards, and during regrowth. I can not recommend the ENTIRE Manscaped line enough! The ball deodorant stops ALL after shave itch, razor bumps, and everything else. I've recommended their stuff to every man I know!

Tip for consumers:
Definitely subscribe to their email chain, they throw out outrageous deals constantly and bundle packages all the time.

Products used:
Deodorant, Lawnmower 3.0, Toner, leather carrying bag, floor mats for bathroom.

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Thumbnail of user geraldt144
1 review
0 helpful votes
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March 11th, 2021

Never felt so confident shaving below the waist till now with manscape now im smooth and fresh smelling wife says it looks more bigger and refreshing smells good and soft with ball toner and deodorant

Products used:
All of them

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From the business

Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.

Learn more at https://www.manscaped.com/

Company Representative

Thumbnail of user ryanf137
Ryan F.
Usually responds not within the first month

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