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Manscaped has a rating of 3.2 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manscaped most frequently mention lawn mower, customer service, and great product. Manscaped ranks 2nd among Shaving sites.
This company responds to reviews, but usually not within the first month
If my private area could talk it would being saying Hallelujah. Because it was always getting nicked and cut by previous trimmers. But the lawn mower is awesome no nicks or cuts and leaves a slick clean shave as well. Highly recommend this to any man who wants to stay well groomed.
I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!
I had a problem with my purchase, however, The Manscaped Team took care of it immediately. Thank you for great customer service.
Great Service!
Will definitely be ordering more manscape products.
They are a comfortable product purchased!
Products used:
Boxer
The lawn mower works great. It worked effortlessly. I shaved with precision and was able to manscape very well.
This has been a game changer for me. Keep everything trimmed up and smelling fresh. I'll continue using manscapped products
Absolutely love the entire manscaped line. It all works together to make you comfortable without feeling too girlie
Products used:
All
Wish I found out earlier about them and think that every man should be having it. Will never be without it NEVER-Ever!
Products used:
All of them
Great product! Bought it because Chad Ocho promoted it on "I AM ATHLETE" it's a must get product for all men! I've even heard women say they use it
I love love love the Manscaped! I got it for my fiancee and he LOVES it. It's also shower friendly and I can even use it on myself.
I received my lawn mower and weed Wacker, and couldn't wait to try it.
Once i did i was very pleased was more then what i expected
I've tried every other brand out there. Braun, Wahl, you name it. But none come close to MANSCAPED! I am so impressed.
Your company is a rare find these days.
Thank you for the opportunity to be a loyal customer.
HAPPY EASTER, to you and ALL your staff.
Sincerely
Todd
Tip for consumers:
These are quality products for the money spent.
GIVE THESE GUYS A TRY, YOU WONT BE DISSAPOINTED.
Products used:
Trimmer, nose trimmer, replacement blade, toner, spritz...complimentary were undies, which are phenomenal! And a quality carry bag.
So happy I made the investment into manscape! I felt like I found the holy grail! Thabk you manscape for the awesome product!
Products used:
Performance Package
The Crop Preserver is an amazing product with amazing results, my balls and I thank manscaped for the experience!
Love the hole package. The best trimmer I've bought! Would recommend it to everyone. A must have!
Fast shipping and awesome experience! This company is the best when it comes to grooming! The best!
Tip for consumers:
Sign up for the peak Hygiene Plan!!
Products used:
Weed whacker, crop shaver, and Refined Cologne
I love the Manscaped Shampoo and Conditioner, it makes me feel cool and refreshed each time I step out of the shower.
I live in the Netherlands. Before actually making a purchase I checked the FAQ to make sure I would not have to pay additional custom duties. The FAQ is seen below.
Q: Where do you ship from?
A: Currently, we are shipping orders from within the UK. You will receive tracking information via email once your order ships.
Q: Where do you ship within Greater Europe?
A: (...) For shipments with destinations in France, Italy, Czech Republic, Poland, Spain, the Netherlands, Ireland, Germany, Belgium and Slovakia, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Upon delivery, you will not be required to pay any additional fees.
When I went to pick up my package, I was forced to pay €40.29 of customs clearance costs to be able to take my order home, where it also mentions clearly that the country of origin is China. My total order was €104, it's unbelievable I had to pay additional 40%, I would have never purchased this in the first place!
Contacting the customer support is useless, either seems they have automatic bots to reply to customers or they are just stupid and they don't read the emails nor check the order details.
Their first reply is:
"For shipments with destinations in Denmark, Portugal, Sweden, Cyprus, Luxembourg, Finland, Romania, Malta, Lithuania, Austria, Hungary, Slovenia, Estonia, Bulgaria, Latvia, Croatia, and Greece, orders are currently shipped DAP (Delivery at Place). As such, your order may have incurred duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.
To stay compliant with VAT rules after BREXIT, starting from January 1st, 2021, all shipments dispatched from our UK warehouse will be charged with 0% UK VAT. You are still responsible to pay for any customs duty (if applicable)."
Let's iterate again that I live in the Netherlands!
Their second reply is:
"As such, your order may have incurred duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office."
Conclusion, don't trust these guys and if you are anywhere outside the UK I would advise you not to buy this or be aware of additional %40 on top of your total order amount.
What an awesome product! So easy to use and clean. I am so happy and pleased with the results
Great
Tip for consumers:
Easy to use
Products used:
LawnmowerIII
Weedwhacker
The product smelled great. My husband loved it. Great. Wonderful. Happy customer. Wow. Amazing...
Manscaped products rock from the mowers trimmers and ball deodorant and also Cologne get you some!
Tip for consumers:
Great stuff
Products used:
Mower trimmers deodorant Cologne
The Manscraped products are a gimmick, period. There are other electric trimmers out there that will do an equal or better job, and those trimmers have been on the market forever. Manscraped uses witty wording and talks about "balls" and how their product takes care of your "balls," and that wording is what draws people in. In reality, the trimmer itself is under powered and it will most certainly cut you if you don't pull your skin tight (you have to pull your skin tight with ANY trimmer, including the Manscraped "lawn mower"). Where they get you is, you have to purchase new ceramic blades for the "lawn mower" whereas other trimmers have stainless blades that last for years if cared for properly. On their own website they say they want your full satisfaction, yet if you open the package and use it, you can't return it no matter how bad it sucks. How can you know if you are satisfied with the product if you don't use it? Does leaving it in the package, untouched, allow you to somehow magically determine if this product is better than others out there? Nope. Once you try it, you own it. And as for the ball conditioner and cologne, try taking a bath more than once every few days and your balls won't stink. It's all a gimmick and what's more, the devices are not any different than other trimmers out there. They will cut you if you don't pull your skin tight, just like any other trimmer. Well, I guess getting nicked up with a ceramic blade (that you have to replace) might make some idiots out there feel more like a man than those who use actual quality trimmers that do a better job and have more power. Whatever. Do not buy into this scam people. Not even the underwear are original, there are others out there that are better. I regret buying into this scam and have learned a valuable lesson from it... if it looks and sounds like a gimmick, it's probably a gimmick. Don't make the same mistake I made.
P.S. In response to the Manscraped rep, I took a screen shot of their return policy... right off of the Manscraped website. I highlighted the best part, but you should read the first 3 sentences to get the maximum LOLs out of it. Given that policy, I'm pretty sure I'm stuck with this junky $#*! trimmer. Sent a message about my dead "weed whacker" and so far no reply. I don't expect one, either.
Hi Ted,
I am sorry to hear that you weren't impressed with our products. I am not sure where you got the information about returning products. We allow for a 30-day money back guarantee on all our products. Opened or not.
Please send me an email directly at ceckstrum@manscaped.com and I will work to get this settled.
-MANSCAPED Team
Gain trust and grow your business with customer reviews.
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Learn more at https://www.manscaped.com/
Hi Pedro,
We just sent you a message on TrustPilot as well.
Please send me an email directly at shawn@manscaped.com, and I will work to ensure we find a resolution for you.
-MANSCAPED Team