• Manscaped

Manscaped

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Overview

Manscaped has a rating of 3.2 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manscaped most frequently mention lawn mower, customer service, and great product. Manscaped ranks 2nd among Shaving sites.

  • Service
    383
  • Value
    397
  • Shipping
    390
  • Returns
    187
  • Quality
    390

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
108
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How would you rate Manscaped?
Top Positive Review

“I bought the Lawn Mower 3.0”

Jaimmy T.
4/26/21

If my private area could talk it would being saying Hallelujah. Because it was always getting nicked and cut by previous trimmers. But the lawn mower is awesome no nicks or cuts and leaves a slick clean shave as well. Highly recommend this to any man who wants to stay well groomed.

Top Critical Review

“Poor Quality”

Bryan L.
5/10/24

I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!

Reviews (864)

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Reviews that mention popular keywords

lawn mower (65) ball toner (16) body wash (13)
Thumbnail of user timothyc551
1 review
0 helpful votes
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September 29th, 2020

I was skeptical at first knowing that all trimmers wind up knicking the goods but man was i impressed with this trimmer. Sleek, effortless, clean and durable. I like how it is water proof and has a detailing light. Very handy. I would recommend this to anyone!

Thumbnail of user jamesa1329
1 review
0 helpful votes
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September 24th, 2020

This will be the freshest your gonna feel I promise you everything smells so $#*!in good and makes your skin so soft and the lawn mower 3.0 is absolutely amazing. And just a heads up my girl can't keep her hands off me after I used it

Thumbnail of user raymondl268
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

I love the branding of the product and what comes included in the package. I got delivered the Lawnmower, Crop Cleansers, clean up mats, Crop Soap and the Crop Lotion (forget the actual names). The replacement subscription ensures my blades are always sharp and that i never need to go to the store for more body wash. And frequently comes with additional goodies.

Products used:
The Perfect Package 3.0
Lawn Mower 3.
Crop Preserver
Crop Reviver
The Shed, a free gift with the Perfect Package 3.0.
Pair of anti-chafing performance boxers.

Service
Value
Quality
Thumbnail of user camerong97
1 review
0 helpful votes
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December 15th, 2020

The Lawnmower 3.0 was really all I could ask for in a body hair trimmer. It was quick, easy to use, and relatively painless. I even got an email showing me tips on how to use it which was nice considering I'm new to trimming body hair. Would definitely recommend and will continue to use their product.

Thumbnail of user mannyg21
1 review
6 helpful votes
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May 13th, 2020

Bad customer support and they will not update you on product, i think its coming from china idk but i regret purchasing product with out an update on when my device will arrive, can anyone help by helping us how we can get out money back? Tell your bank to cancel subscription or they will keep charging you. This is a scam. These guys are out for your money..

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Manny,

We are so sorry to hear about the inconvenience that our delayed shipping has caused you. COVID-19 has caused us significant shipping delays.

Please send me a note directly at ceckstrum@manscaped.com and I will work to ensure this gets resolved.

-MANSCAPED Team

Thumbnail of user stevef782
1 review
0 helpful votes
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January 14th, 2021

I recommend there products. Believe me, they work and very well. Get yours as soon as you can and you will see the difference compared to other solutions out there. The boxers are amazing too! I wish the boxers were a little cheaper. But the rest in on point for the value.

Service
Value
Shipping
Returns
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Thumbnail of user arianaj13
1 review
0 helpful votes
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November 20th, 2020

Crazy how they don't even tell you anything of where your order is. I have been emailing them many times and still no response of where it is. I've ordered on November 7th. Still nothing at all. And it's supposed to be a Christmas Gift. After seeing the reviews they are taking months to be delivered. Highly disappointed and I haven't even got the product yet.

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Ariana,

We apologize for the issues you have had. It appears your order was not processed correctly causing a delay.

We reprocessed this order and you will be receiving confirmation shortly.

-MANSCAPED Team

Thumbnail of user nathand347
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

My fellow bros! We all gotta keep our area well kept and neat. In the past I always used regular trimmers, and that is dangerous as hell. The manscape is baller! Knick free, safe as hell and gets the job done, flawlessly. Yall should seriously try it. Unless you're scared. I even bought a pair for my wife, she loves it! Works great for the women too! Enjoy ya sons a $#*!es! Again, unless you're scared

Tip for consumers:
Manscape even has an app to use easily on your phone! Super easy to cancel subscriptions or change shipping details and frequencies

Products used:
Manscape lawnmower 3.0
Weedwacker 2.0

Service
Value
Shipping
Quality
Thumbnail of user charlesd1098
1 review
0 helpful votes
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April 16th, 2021

I bought this never being overly concerned with the boys downstairs. I saw this product and often thought about it, but was hesitant because of a very messy incident some years ago. Manscaped has the best quality trimmer I have ever used, the light is a nice addition... the Crop Preserver is a amazing! These are quality products and you wonts be disappointed!

Tip for consumers:
Buy the bundle it’s worth it

Products used:
Trimmers, undies, deodorant and regresher

Service
Value
Shipping
Quality
Thumbnail of user davidd2783
1 review
0 helpful votes
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April 13th, 2021

I was hesitant at first, interchange able blade that wont pull or pinch at an affordable price. I am glad i took a chance, I love this trimmer and not for the funny commercials but it does what it says and with there auto refill on the replacement blades. It insures i always get a fresh clean trim. The only CON i can think of is I wish that the manscaped boxer-briefs came in a 4xl.

Tip for consumers:
its not just for him its fantastic for her as well

Products used:
the trimmer 2.0 i use all the time , the plow i use regularly, the crop preserver on ocations

Service
Value
Shipping
Quality
Thumbnail of user jorgem520
1 review
0 helpful votes
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June 4th, 2022

So far, its been great! Excellent products. Super easy to choose and buy. The quaterly plan works great for me and my boys...(Sons!) Thank you! I also love that I can donate to Testicular cancer research! Go Balls!

Service
Value
Shipping
Quality
Thumbnail of user glenna152
1 review
0 helpful votes
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October 17th, 2021

I found Crop Preserver an excellent Manscaping lotion for me. It has a great fragrance. Also leaves my skin radiant and soft. It has a cooling effect after Manscaping your goods. I am so happy to have found this product.

Thumbnail of user giorgiok9
1 review
0 helpful votes
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February 1st, 2022

Just ordered another supply of your shorts and as from the first - extremely happy.
Good and fast service in ordering and timely shipment.
The shorts are THE MOST comfortable from every angle that I have ever worn.
Many compliments.
Giorgio

Thumbnail of user salehg4
1 review
0 helpful votes
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February 18th, 2022

Well first of all the packaging was awesome and everything in it was in a good condition. Second the trimmer (4.0) does the job perfectly and quick, no nicks or cuts (i didn't get nicked but be carful if you bought it don't rush yourself use the guard to train before you remove it to get semi-shaved look.
Third the customer service is just super helpful and fast, i ordered the wrong size for the boxer brief and they got me another one for free and i kept the old one.
Fourth the price of the "Perfect Package 4.0" is expensive but worth it (at least for me)

In the end i would like to thank MANSCAPED. For their work

Tip for consumers:
I did in the review

Products used:
The Perfect Package 4.0

Service
Value
Shipping
Returns
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Thumbnail of user edwardh581
1 review
0 helpful votes
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June 9th, 2021

Its a little expensive but does a good job. Have used it a few times already nothing better then to have good lawn... I think so far it is worth it will prob end up buying there latest one. I also just ordered a tshirt from them lets see how that turns out.

Products used:
Lawnmower 3.0

Value
Shipping
Quality
Thumbnail of user hassanp7
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I bought a trimmer from their website and the delivery was delayed, they sent me another one. After receiving the product, I asked for a refund because the device did not match my purpose. They immediately issued the refund and let me keep the device! They are truly customer-oriented!

Tip for consumers:
The company is extremely trustable and efficient!

Products used:
Manscaped Lawn Mower

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesg1862
1 review
7 helpful votes
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June 8th, 2020

I made an order over 2 months ago and it got lost in shipping. I tried to contact them but they have been reluctant to reply (sometimes sending 2-3 emails before they reply). They keep saying that they will send a replacement but they never did. It's pretty clear that they aren't planning on giving me the products that I've paid for and they only want to steal your money.

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi James,

We are so sorry to hear about the inconvenience that our delayed shipping has caused you. COVID-19 has caused us shipping delays like we have never seen before.

Please send me a note directly at ceckstrum@manscaped.com and I will work to ensure this gets resolved.

-MANSCAPED Team

Thumbnail of user tekaelaf
2 reviews
0 helpful votes
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February 25th, 2021
Verified purchase

I bought this as a Christmas and Valentine's gift for my brother and he enjoys the quality and smell of products. He didn't fit the boxers, so I wore them and they feel great! Made out of a good material!

Tip for consumers:
Great gift for any guys in your life if you can't think of anything to give them or you want to try anything new!

Products used:
Everything on the site (literally)!

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertc3851
1 review
0 helpful votes
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February 25th, 2021

I've had a great experience with these guys and their products. The Lawnmower 3.0 is totally safe to use, and I was a little apprehensive at first. If you put the guard on and put it on its lowest setting, you get a nice clean shave with no worries. I use the Preserver afterwards. It dries fast and leaves everything soft. Thanks guys!

Products used:
Lawnmower 3.0, Crop Preserver

Service
Value
Shipping
Quality
Thumbnail of user roberta358
2 reviews
13 helpful votes
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October 26th, 2019

Ordered via their web site on 10/20. They charged my credit card on 10/21. On 10/23 my order was still not shipped so I sent an email. NO RESPONSE. Called on 10/25 and got an answering machine. Now 10/26 and no call, no email, and no product. Stay away from this hack job company.

Thumbnail of user chrise549
David W. – Manscaped Rep

Hi Robert,

We are so sorry to hear that you have had trouble receiving our product.

Please send me a note directly at ceckstrum@manscaped.com and I will work to ensure this gets resolved.

-MANSCAPED Team

Thumbnail of user jonathani53
1 review
0 helpful votes
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January 6th, 2021

Always on the lookout for a good cologne, it didn't take me long to discover and become hooked on Manscaped cologne. It smells... well, refined and masculine obviously. It isn't over powering like many colognes nor is it over priced. Totally worth it in my opinion.

Products used:
Cologne

Service
Value
Shipping
Quality
Thumbnail of user tarshl
1 review
0 helpful votes
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December 21st, 2020

I have ordered three of the packages at various times within a couple years. Every man who receives it loves it. I would encourage to get the package with the boxers and news letter! Ladies, this is a good gift to give anytime of the year.

Thumbnail of user aureliav3
1 review
0 helpful votes
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December 22nd, 2020

My husband loves his trimmer. He asked for it as a birthday gift, so I got him the bundle. He isn't keen on using it in the shower, but dry works perfectly fine. I would definitely recommend this as gift for any man.

Thumbnail of user ronm515
1 review
0 helpful votes
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November 6th, 2020

Smells fantastic! My wife loves it, too. Has the signature Manscaped scent, but I wish they'd also offer it in an aftershave. It's a little "dressy" for me to wear to work otherwise I'd wear it everyday.

Thumbnail of user eyasub
1 review
0 helpful votes
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April 13th, 2021

My new Lawnmower 3.0 was a Great Buy. I can get the close shave without worrying about nicks and cuts. I can even use it in the shower but to stay on the safe side I try not get my Lawnmower 3.0 wet. It can also be an excellent gift for a family member or friend.

Products used:
The Lawnmower 3.0

Service
Value
Shipping
Quality

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From the business

Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.

Learn more at https://www.manscaped.com/

Company Representative

Thumbnail of user ryanf137
Ryan F.
Usually responds not within the first month

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