Hideous hideous hideous experience. DON'T BOTHER! So many fake (male) profiles of people trying to enter the UK and preying on women to help them. Lots of profiles with terrible spelling and grammar or just weird phrasing, let that be your first clue. Secondly, they are 'never married' and don't have any children (usually). They tell you that they are disappointed with the site and immediately want to exchange email/phone numbers. Don't do it. They will have used very handsome photos not of themselves too. Then when you want to cancel your subscription guess what, you are told to log onto the site homepage and when you do lo and behold, no connection to the server, over and over again, even though you can download any other page! This is obviously designed so that you give up or forget and they extract another payment from you. I just called them to tell them all this, Lesley hung up on me! Great! So, if you do want to leave you need to call *******494. This is another business built on greed and dishonesty.
Big rip off. Save you money. You can't get your money back and they continue to charge you. I am giving them one star because zero stars is not an option.
My feedback abiut with their customer services. They charge auto for next month. I have already stopped to use this website than I saw they took money from my account. I asked them to cance and refund because i do not use their website. They said it is my reponsibioity to cancel payment on my card. What a crappy customer services also wht a crappy answer.
I am not suprise people are going another websites.
Usuless... total crap...
What kind of inadequate Some inadequate people are sitting on your site, there is nothing positive in them, only negativity. I will never get acquainted with anyone through your site again...
I need to figure out where to begin. Three months ago, my purse got stolen, including my phone and everything else, including my wallet. I ended up having to get a new phone and number to be on the safe side. I didn't update my new phone number on Match. They wanted me to verify and log in using my phone # I put my new number in, and that was six weeks ago. They won't let me log in. I tried several times to contact them through their email for help, but I have yet to succeed. I tried live chat, but nobody was there. They don't have a contact number. I paid for a three-month subscription. Today, they deducted another three-month subscription from my bank despite my emails that I can't log in and want to cancel my subscription. The bank put a stop payment on the money. I'm done with online dating. I've had too many dating sites scam me. Never again. The photo is attached to prove I can't log in all the while they are charging me. Then, they took my money for another three months.
UPDATE: Match terminated me for life for absolutely nothing. This was the same day they deducted another three months from my bank account, took my money, and blocked me. I'm very upset about this. All I wanted to do was meet someone special.
This website weasels you into buying a subscription and then you are unable to talk to anyone unless they purchase a subscription too. DO NOT SIGN UP FOR IT. THEY REFUSE A REFUND EVEN WHEN YOU REALIZE THAT THE MAJORITY OF USERS ON THIS SITE DON'T SUBSCRIBE AND YOU CAN'T TALK TO THEM. Unfortunately I was wanting to meet someone and i fell for the scam. I'm simply writing this so no one else does.
Match is a terrible rip off and should be put out of business. Fake profiles, inappropriate matches that have nothing to do with what you requested, and in inability to block creeps. The only way I got my money back was to to threaten to report them to the above mentioned agencies AND to update my entire profile to a scathing advertisement of DO NOT JOIN MATCH summary with ridiculous photos and even more ridiculous "what I want" for a match.
I am an attractive woman, but yet all I get are emails, all the men want to do is email back and forth on the site, I am almost certain that these men are paid employees of match.com to keep the conversation going with the woman. It's to obvious that every man that emailed me their sentences ends in a smiley face or this symbol (!) Same format of every email I received from men in match.com, either that or woman employees of match sending emails. Stick to Pof or tinder they free. Fake fake match.com you should be ashamed of yourself trying to fool people with fake emails, and fake flirts to get someone to subscribe, upon subscribing thinking you actually have emails, you will soon find out it's just bogus notifications that someone had viewed your profile, I have never been more dissatisfied with a dating site in all my days. As the old saying goes you live to learn. I'm going to go back to meeting men the old fashion way, just get out and mingle, that way you will already see what the person looks like in person and not online.
First, I believe the web site is initiating contact with fake people. I would get notification that I just became a favorite of someone and within minutes that profile is gone. I was a paid member for three weeks and had about 20 of these winks, likes favorites. All the profiles were similar in that no preferences were set up on the senders profile, most were in mid to late 30's and never married, only had one pic, most claimed to be a teacher and none of them lived within 300 miles from me. The matches the site presented at first were primarily African American, I am not and excluded that group in my preferences. I was very active on the site and sent out more than 50 emails and never got one response. It almost became a game for me, I would send an email and ask if they were real, just send a response so I know. The site gave me a free upgrade to see if my email was read and about 70% of the ones sent all said read. I am just an average looking guy but am an educated executive and had a well written detailed profile. I started thinking there were rules of the site I was not aware of, I was shocked that people I complimented could not even respond with a thanks but no thanks. I guess common courtesy just does not apply.
This company stole $250 from me,,, and laughed all the way home! They need to be stopped, I signed up for a trial, they billed me for a year,,,, losers.,,,, just like their fake profiles
I have gotten nothing but scammers replying with the same story. I really do not think there are any real people on here. I have complained to match.com with no response. This site is horrible
So many fake profiles and mostly people will like ur profile and never respond. Huge waste of time and money. Theres a reason they have a no refund policy. Never again.
They have been sued by the FTC they are a fake website maybe some people meet on here 95% of the profiles they send me don't apply to what my specs are I am not physically or sexually attracted to a black person and they send me literally hundreds of black people because you can't specify race specifying race doesn't show prejudice you can pick who you want to sleep with my God in general I hate the website and I can't even unsubscribe because it app freezes every time you try they are real dishonest thieves in my opinion
I have tried match.com before where my profile was viewed many times and I was contacted by people that were not within my 'choice to date' so to speak. I was contacted by those outside of my age, race, and demographics. I deactivated my account prior to the end of my 3 months only to be charged FOR ANOTHER THREE MONTHS and the company is refusing to credit me back my $70.00. This is a poor site and I do not recommend it to anyone!
I'll tell you why its horrible, I was a paying member. I have women friends that use it, they say they get bombarded with messages, like 20-50 a day, therefore they cannot filter the results and see you, to many. A woman that is an 8 out of 10 can get 100's in a few days by many guys, and those guys can be all over the spectrum in age and their ranking.
Men have issues with writing to 50 women and get zero results, eventually realizing its a waste of time. I am probably a 7 out of 10 with good pics. I have no kids, I have plenty of money in the bank with no payments of any kind, yet I am invisible on match.com just as I am in the real world. I have culture and been to 7 countries and 22 states in the U.S. I can talk to anyone about many topics. Trust me when I say I could spend many rainy days using Match.com and get zero for my efforts.
A friend of mine made 2 profiles, 1)he used a woman's pic that won ugliest woman award, the profile still got letters daily. 2) He also made a profile with a male model's pics, the male model got almost nothing.
You have been warned!
I recently signed up for Match.com. Almost immediately I began to get "winks" and "favorite" messages from profiles that were obviously fake. "Members" with "TEXTME@" in their profile names, or Gmail addresses as their messages. Others sent "links" for photos, or offered services. In some cases the profile names were the same, yet profile "locations" and photos were different. I complained bitterly to MATCH. No response. Then, I began getting angry emails from a few women. Apparently, my profile was hacked into, something which I since learned is not infrequent on Match, and this hacker was sending out naked pictures of himself. I tried contacting Match. NO ONLINE CUSTOMER SUPPORT after 5PM. Emails to Match and it's parent company IAC have not been returned. I have discontinued Match. Had to cancel my credit card (as I assume that was compromised, as well. DO NOT USE MATCH.
I have been a paying on again, off again Match member for a number of years. I signed up at a discounted rate for six months, thought that I had fulfilled all terms under the guarantee, naturally thought that I would get another six months free, had received another six months free in the past, as I remember, not having to at all ask for it, but failed to ask. The next thing I knew I received a bill for another six month period under an automatic renewal choice that I had not to my knowledge made. You better know that you MUST now choose to decline automatic renewal (more in the fine print and believe you must decline within a certain period of time, not sure) OR you will be automatically billed. So, I called to complain, multiple times. I reversed the charge on my credit card and am now locked out of Match. Match isn't even answering my latest e-mail. A Match representative told me that by not asking for another six months free, Match assumes you have met someone. Well, that makes no sense. If in failing to get another six months, Match assumed I had met someone, then why did Match bill me for another regular six month period? This is one money conscious, business only organization, in my opinion! I am more than disappointed!
I signed up for match last October and it has been a complete waste. The site completely ignores your preferences and your daily matches are filled with women who don't like people of your race, are out your age range, and only want men who are over 6 feet.
The few people that do match your preferences ignore your messages, and even the ones that do actually like your profile ignore your messages to them. This leads me to believe a good portion of these profiles are fake created by match.com employers to give you fake likes. I have also noticed many of the daily matches are repeated and even the profiles I have said no to continue to pop up.
Their only goal is to get money out of you and hope you get frustrated enough to spend even more money on their gimmick boosts. I paid for a 6 month membership and I am counting down the days I can kiss this site goodbye. I'm also going to change my credit card number because I have heard stories of Match charging your credit card even after you cancel.
This is the worst $119.97 I have spent. But hey if you like being ghosted and laughing at the fake profiles of women then you may enjoy it.
Their guarantee is also a joke. If you somehow match all their requirements to get the guarantee, then they don't give you your money back, instead they supposedly give you another 6 months "free".
Terrible website, ridiculous matches and worst of all HIDDEN CHARGES - money will leave your account without your permission and the awful dishonest customer service will refuse to refund
AVOID THIS COMPANY LIKE THE PLAGUE
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
Match has a rating of 1.2 stars from 1,214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 654th among Dating sites.