They let me pay $60 then shut down my account with no notice. I pay a lot of money only to get no notice even though I didn't break any guidelines. All I did was look for someone worthwhile and I get shut down with no notice when I did nothing wrong. Terrible site, terrible app, terrible customer service. Save your money tinder is more worthwhile than this crap!
This site is horrible. Despite the fact that it allows for the addition of preferences I was contacted by a disturbing number of people that I specifically tried to filter out. I am only 23 years old and tried to filter for people in my age range, but guys in their 40s were able to message me and the site even recommended that I reach out to much older guys as well. The only reason why I signed up for an account in the first place was because I have multiple friends who married through dating sites and wanted to see if perhaps my beliefs in regards to online dating sites were unfounded but this site confirmed all of my worst suspicions. I cancelled my account within less than 24 hours after activating it and will never ever ever use this site again.
After 5 days into a 3 month subscription I realized the emails telling me people were interested were bogus. I tried to cancel based on this fraud... no luck. I disputed the charges with my credit card. Match.com blocked me. A month later I am told I have to pay the 3 months, but I can't use their service (not that I want to) because I am blocked per the contract I signed if I contest their charges. So now I have paid $71.97 for a 3 month service with a company that has blocked my for 60 days. Fraud and deception!
I joined for a three month trial. Stayed on for a month. Quit two months early. So this website is super generic. They only ask you a hand full of questions. So everyone in terms is funny with a good sense of humor, haha. Then the majority of hot chicks have one pic and tell you to write them on your personal email account. If you want to upgrade your account any bit they want to keep charging you more. So the hot chicks are just fake profiles. I wish they would ask you to answer questions and recommend people that were compatible with you. Your placed in the whole pool of singles and fake profiles. Then have to filter though them all. Save your money. On this website. No customer service.
I signed up for 6 month guarantee where if you don't find a Match in that time, you get an additional 6 months for free. I noticed after the 6 months that I was charged full price again. When I finally got a hold of the representative, she said you must notify Match a week before expiration of your intention to take advantage of the free 6 months.
In other words, you have to affirmatively tell them you want the free subscription that you already signed up for and earned! I asked why anyone decide to pay full price for something they're already entitled to for free?! No answer. No refund. Complete scam
I actually got my money back after threatening to sue them and report them to the BBB for false business claims. Signed up and paid yet kept getting the worst and most inappropriate matches EVER. It made me want to get back with my ex-husband when I saw/"met"/talked to these "matches" - each one worse than the last. It did not matter that I had "must -haves ". The fact that in the end I even considered getting back with an ex who was not nice to me, a liar and my kids would have killed me if I had -- how is this a dating service?
I receive an email saying I could sign up for a 72 hour free trial with all emailing privileges and then would be billed afterwards if I didn't cancel. I sign up and send out an email and I'm billed thru Paypal for a 3 month subscription. I contact Match.com and they say I had automatic billing turned on and they turned it off, but would not refund me for the 3 months that I was just charged for. I explain how it was supposed to be a 72 hour free trial, and they say they don't issue refunds. I'm now disputing the charge with Paypal, but wanted to get it out there what a fraud they are!
Since writing this, Paypal did credit me the amount charged after disputing the charge with them. Love Paypal, hate match.com
I don't recommend it because the level of women's activity there is low. The site doesn't care about your search criteria and matches you with women who are not in your age group or those who live too far. But even these women are not responsive. I also use another site - one with Ukrainian girls, and I see that it has more women than men and women contact men first and I really like it because I don`t have to go through long and useless search, it`s just so simple to choose from those ladies who write me first, because I know they are interested in me.
And on match.com there are lots of dead profiles, obviously they registered on this site years ago and aren't interested in this search anymore. It's such a waste of time to write hundreds of letters until you finally get some kind of response!
The site is not clear on authorization of charging options. It didn't give me many options for guys so I stopped using it and figured three months were done. Geez. I didn't realize until three extra charges later that I was continually being charged! I complained and got one charge removed. I got robbed $140 from match.com
I thought I as paying for a $23 a month auto renewal subscription for one year. YES, I made a mistake and should of read the details of the plan. They charged me $431 plus tax which came out to a total of $580 for a one year subscription. After I had realized how mush was deducted from my account ( 10 minutes after the transaction took place) I cancelled my subscription. I called Match.com and they refused to refund me the money. I cancelled my credit card. $580 GONE. Seriously, I doubt match.com would even be worth $580 for one year subscription, unless it is one prestigious dating site. I am beyond upset, and I feel like an idiot for allowing myself to be robbed by these scammers.
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
Match has a rating of 1.2 stars from 1,213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 652nd among Dating sites.