• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user michellew88
Canada
1 review
8 helpful votes
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October 29th, 2015

I have bid and won on several items through MaxSold, and have always had a great experience.

They are my favourite online auction company and I like that their buyer's premium fee is only 10%. Website is easy to use and every time I have gone to pick up my items, the pickup is always very organized.

I have gone to pick-ups through other auction companies and when I got there, someone had stolen some of my items I had won. With MaxSold they have staff supervise and help you find the correct items, so this type of situation does not happen. I would highly recommend them!

Thumbnail of user caristonf
Canada
1 review
1 helpful vote
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October 22nd, 2018

The site is reasonably well laid out and easy to navigate. Often times with downsizing you can run into furniture or things you might need, but a fair number of odd knick-knacks too, which is what I love to look for. Bidding itself is easy and depending on how many other people are in your mindset, you can score things for a great deal.

Thumbnail of user nicholase112
Pennsylvania
1 review
0 helpful votes
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October 17th, 2021

A number of times we have had items stolen before pick up. You purchase a series of items. The people running the auctions never check for theft so someone walking out with one or two of your items is a frequent occurrence. If those items were part of a package, you are still responsible for the entire cost even though it is missing items.

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Value
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Thumbnail of user patrickw171
Canada
1 review
3 helpful votes
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September 10th, 2018

I find lots of great deals and the pick-ups are well organized and trouble free. I really enjoy browsing through the different auctions and always seem to find things that are of interest to me. As long as I'm available for the pickup time frame, I will usually bid on an auction. I've got some really good items so far. I really enjoy maxsold!

Thumbnail of user monaa35
California
1 review
1 helpful vote
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October 16th, 2019

Maxsold is a wonderful, low traffic, online local auction you can find plenty of cool things for cheap. I do wish they had shipping/delivery services, or at least hire sime muscle to help put things in my car because i'm a small personbut i suppose you can use lugg for that (use my referral code L******* for $10 off). Overall it's fantastic! For example, i attached a photo of a sweet lamp and a desk i got for a good deal :)

Thumbnail of user aliceb534
Canada
2 reviews
3 helpful votes
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October 4th, 2020

I have purchased a number of times via maxsold and had good experiences. With covid the line ups for pick up have sometimes been crazy, but that seem s to be improving. I like that they post multiple photos of each item. You are buying used items so buyer be ware. But there are deals to be found!

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hello,

Thank you for writing your review! We do sell used items located in the sellers home, and each auction is unique with all kinds of interesting items to bid on. We have recently launched our new scheduling tool inside the invoices to make the pickups even safer and smoother for everyone.
We absolutely love to hear from our customers and their experience with Maxsold.

Happy bidding!

Thumbnail of user vincenty5
Colorado
1 review
4 helpful votes
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August 28th, 2018

I have been using Maxsold now for about 5 months and I couldn't be more pleased with the items that I have purchased. However, believe it or not, this is not why I love Maxsold - it's the people who I meet at each pickup location! Since I have become a regular buyer, I usually see the same employees from Maxsold and they are always so pleasant and helpful! It is almost as if I am visiting old friends! They are informative and always call my be name when I get there, which is really nice to be so fondly recognized! It's kind of like a fusion of the sitcom Friends meets Storage Wars (without the phony Hollywood garbage!).

Thumbnail of user maxi14
Canada
1 review
1 helpful vote
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November 15th, 2019

Maxsold has built a truly remarkable online marketplace. The people are fantastic, the auctions are great for both buyers and sellers, and their platform is only going to keep growing.

Thank you MaxSold!

Thumbnail of user jenniferw449
Maryland
1 review
3 helpful votes
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June 12th, 2018

I love MaxSold - I think the idea behind it is great! No more worrying if you are going to have people show up to your sale. No worrying if its going to rain, etc. - I've never sold with them but if I needed the service I'm glad to know about it! I love the shopping process and I think the fees are fair! I've purchased from 3 auctions now and can't wait to keep on shopping!

Thumbnail of user robertm455
Maryland
1 review
24 helpful votes
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February 22nd, 2017

MaxSold seems to have come up with a unique way of selling stuff. They don't try to sell to a particular market, just sign up and go. I have already told many people at work, personally, and have put it up on Facebook. I am a fan for life. Well... gotta go. More bidding to be done.

Tip for consumers:
Make sure to read about what you are bidding on. These people are very honest and if you need more information, I am sure they can help you out.

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Quality
Thumbnail of user derekl66
Canada
1 review
0 helpful votes
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January 12th, 2019

Just completed a purchase through MaxSold - the pictures were accurate, the billing was easy and the pickup process exactly what was advertised. In short, it was easy and hassle free. I will be using this process again, soon.

Thumbnail of user jeffc330
Florida
2 reviews
10 helpful votes
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June 3rd, 2018

I have purchased items from five auctions so far. Some of the items are kept with the majority resold. I have frequented hundreds of traditional auctions, estate sales, and participated in various online auctions. After purchasing $900 in items from a Maxsold auction in Orlando, I chatted with one of the employees on pickup day. He mentioned how he and his dad were bidding on many of the same items. I was a bit surprised, but he said, as an employee, he was able to bid just as anyone else. To me, this brings up the ethical debate. To me, it is no different than shill bidding. I have been to many on site auctions where workers bid, but will bow out as soon as someone in the crowd out bids them. It just makes one wonder if they are bidding to win, or, bidding to maximize the bottom line.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

We aren’t sure what this user is referring to when then say "kept with the majority resold" as Maxsold does not keep items or resell them (we have no warehouses or logistics operations to move inventory). Maxsold sells items from the Seller’s home as part of a downsize or estate sale while allowing family to keep the items they hold most dear and having Maxsold sell the remainder through a transparent online auction where the highest bidder wins. Maxsold spends none of it's time or money on bidding / influencing prices other than to market the goods. If a team member bids, they do so with their own money and under the same rules as any other bidder with no access to back-end bidding information. For proof, you need only look what’s left after an auction is over - 98% on average is sold and removed by the buyers (not Maxsold). Maxsold conducts no auctions on behalf of itself - the inventory sold is always a 3rd party seller, selling from their location. We take our position about unreserved to the highest bidder extremely seriously and are able to share anonymous bid information with bidders (or sellers) that have concerns about bids.

MaxSold continues to reinvest all funds made in the pursuit of its vision of providing access to a downsizing or estate sale to any customer that wants one (http://maxsold.com/maxsold-purpose/). For those interested, check out www.maxsold.com/sell for our process and www.maxsold.com/past for our results.

Thumbnail of user silvert4
Canada
1 review
2 helpful votes
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September 11th, 2018

I have found some of the most amazing deals and items through MaxSold. Not only have I virtually redecorated my house, but when my daughter moved in we found amazing deals on great items for her as well!
I've since starting sharing items with so many friends who have jumped on board!

Thumbnail of user lesliem246
Canada
1 review
0 helpful votes
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November 16th, 2019

As a buyer I enjoy scrolling through the various auctions and finding unique and interesting pieces from my home. You can't beat the value of what you get as well as keeping things out of landfill. At pick up, everything is well organized. I am usually in and out within five minutes.

Thumbnail of user cindyc1138
Canada
1 review
1 helpful vote
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July 9th, 2021

Maxsold staff was excellent to work with, from initial hire through cataloguing process, online auction, and itemized pickup. Every step was made seamless. My concerns were dealt with promptly and efficiently, removing any stress I had to get the house cleaned out prior to property sale closure.
I would recommend Maxsold to anyone. Again I want to commend the staff for their professionalism, following all Covid protocol, and support provided through the process. Extremely well done!

Service
Value
Thumbnail of user luisg122
VE
1 review
3 helpful votes
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August 20th, 2018

If you are buying, the prices can be amazing. Obscure interests and objects are found daily. Interested in Soap making - at some estate there will be everything you need to start a business in the field. Collect Avon Bottles, Blue glass, power tools, toy trains - it all shows up in the auctions. Not only that but MaxSold helps the environment by keeping items out of landfills. A+ for that.

If you are selling, it can be a little dicier. If the right group of people find your auction then major bucks, if not well...

MaxSold Estate Sales and Downsizing helps people clear out their space and make a little money quickly and painlessly. From onset to final object gone can be as little as two weeks. Where else can you find this kind of help and make money off of it instead of paying someone to haul it all away?

Thumbnail of user aldoc18
California
1 review
2 helpful votes
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October 27th, 2018

I've won several items on MaxSold and I have been satisfied with my purchase every time. The webpage is easy to use and they let you know exactly how much your item will be, with the premium charge even before you agree to bid. The staff at the pick-up locations are very friendly and ready to help you find your items. If you bid smart, you can get some really good deals. I've flipped many items I've won and re-sold them on eBay for a nice profit!

Thumbnail of user georgeg373
Canada
1 review
1 helpful vote
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July 27th, 2019

Contrary to other reviews, I was able to sell 96% of lots. Rather than relying on MaxSold, I managed the whole thing myself. So, many of the things other reviewers are complaining about did not apply to me. It is a lot of work doing it yourself, but I think that is the only way you can control the auction. This is a good way of getting rid of what you don't want or need. Even though you don't want them, there are plenty of people who could use them and are willing to pay (though very little money). In the end, I was still able to get a fair amount of money to make it worthwhile. I did find their app much to be desired, though. I found it cumbersome and awkward to manage. Still I did get it done and I am quite pleased with the end result.

Thumbnail of user cr420
Massachusetts
2 reviews
9 helpful votes
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September 2nd, 2020

I was prevented from removing an item that I won (a washing machine). The water could only be shut off in the basement, so the Maxsold site manager would not allow us to remove the item. We were told to leave the washing machine in place. I arranged transportation and help. I couldn't believe it. I was offered a refund, but it's like winning the lottery, then being told, you can have the price of your winning ticket back.
In my mind, the seller owes me a washing machine.
I want to work with the seller to resolve this, but Maxsold has not been helpful. So bottom line, they screwed up, and I'm out.

Tip for consumers:
Don't bother. You may win something really cool, then Maxsold will change their mind...

Products used:
Auction services

Service
Value
Returns
Quality
Thumbnail of user sharonc353
Canada
1 review
4 helpful votes
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August 25th, 2018

I have been the successful bidder on several items on two different occasions. The service was wonderful in assisting me to pick up my items, these wonderful guys even helped me carry them to my car. I will keep doing this as often as I can, when the sites are close enough to where I live. Fabulous job MaxSold

Thumbnail of user lisal141
Oklahoma
1 review
6 helpful votes
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December 24th, 2015

I have bought several items from 3 different Maxsold Auctions in Georgia. I love the items that I purchased. I was able to get great prices on items such as a 30+ piece toy wrestler figurine collection that I gave to my boys for only $31.00. This collection was worth over $200.00. I have found all the staff and Maxsold to be very friendly and helpful. I will continue to buy from Maxsold in the future.

Thumbnail of user yvesf7
Canada
1 review
0 helpful votes
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October 8th, 2020

I used MaxSold to declutter my house. I decided to really eliminate the old furniture, the broken tools, all the mismatched dishes, a wild assortment of bogus mugs, glasses, bowls, and kitchen items I never really use. A beautiful table that I got 25 years ago (I wanted a change!). Out also were extra chairs, storage boxes, and a car that had not been run in five years. Out, out, out! MaxSold helped professionally, organizing online a completely orderly disposal of this army of possessions that quite frankly... needed a new home and not the dump.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Wow, that’s amazing!
We’re so happy to hear that you had such a great experience with us!

Thumbnail of user kimo58
Canada
1 review
5 helpful votes
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November 27th, 2017

It's only been a couple of months since I was introduced to MaxSold auctioning, but I've been able to pick up some great finds at reasonable prices. It's actually a bit of a thrill to see a lot you're bidding on go into extended bidding, more so when you win the lot at less than your 'MaxBid' amount.:)
Pickup is usually for a reasonable time - and you can check before bidding to make sure that the drive is worth the item(s)/price you're bidding on.
I'm having a blast with it.

Thumbnail of user kinneretb
Maryland
1 review
1 helpful vote
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October 4th, 2018

I started as a buyer and became staff! Auctions are easy to bid on, and the revamped website is great. It's also a great place to work, with good people on all ends of the business. Love me some Maxsold

Thumbnail of user davidg511
Florida
1 review
5 helpful votes
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April 16th, 2018

I have bought from Maxsold auctions about 6 -8 times. Always been extremely happy with my purchases. They match the description in the auction ad. Which is really important. The employees have always been professional and helpful. I would highly recommend them to everyone.
David Godkin

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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