MaxSold

If the measurements or description is not clear don't assume. Items look better in pictures. Unfortunately there is no way to ask about the item. Pictures lie.

I have found Maxsold to be both fair and transparent. Great place to find hidden treasure and also works to make room for those treasures. Just completed my sale and was pleased at the outcome.

I love this site. I win a lot of usable items and I do not have to sit around some auction house waiting for the auction. I bid from my desk or couch easy peasy.

I recently discovered MaxSold and I absolutely love it! You never know what you will find. All items start off at the most reasonable prices and it's always a thrill to see if you win.

MaxSold is very easy to use and you can get a great deal on some beautiful things someone else won't need or use anymore. Definitely a good feeling to keep a lot out of landfill.

They do a fabulous job in the presentation. You really know what you are buying. I will take issue with the potential ambiguity in wording for electrical products. I bought a pair of Klipsch speakers for $450. The description says the speakers are working... quote "as per the seller"
When I got them home they were not. We have not deduced why and will investigate further when we have time. The description lacked info on the tweeters being non original and that they were not attached to the body of the speakers.
Its an auction therefore everything is "As is" so I am basically screwed. You are basically gambling on online auctions.
Many goods are not checked and one should never take the word of a seller. Of course you will miss many potential buys because others will not be so careful. The answer is to give money back if not working when sellers says it is. Or let us come and check the product out ourselves.
They also misuse the word art and print. A print is exactly what it is. A mechanical reproduction of an original maybe. Art is surely a piece crafted by the maker or producer. If you are careful there are many bargains. Furniture is an obvious. In fact anything outside of electrics and that described as art, is a safe bet.

I used Maxsold yesterday to buy, that part went fine but the pick up was a disaster. They instruct to come down large long driveway but when you get the driveway is blocked with cones and the women instructs you to park on the street, in a no parking & no standing zone on one side if the driveway entrance and the other NJ transit bus stop. They had the street jammed up an a person pulled in behind me blocking the Neighbors driveway. I then had to walk down & back, the long driveway 6 times to get all my stuff to the car. Meanwhile the driveway at least 2 car width wide is empty. They could have fit at least 4 cars on the side, and as the cars were loaded, directed them down on the circle area at the end, to turn around an then pull out. I called maxsold but they did nothing, and they scheduled the pick ups 1 minute a part so it was a zoo. I have also had a maxsold last year, and again lack of customer service with the pick up, they scheduled too many customers to come at the same time, so the first 2 hours were crazy. They had people leaving stuff behind, picking what to take out of the lot they won, leaving behind some items that now you have to get rid of. No shows, etc. To think they charge 1250 plus 30% and give little to no help with customer service.

I HAVE PURCHASED MANY TIMES FROM MAXSOLD AND HAVE SPENT A LOT OF MONEY BUT RECENTLY I HAVE FOUND THAT MANY OF THEIR DISTRIBUTIONS (CARLISLE, MA) ARE NOT ACCURATE AND IF YOU CALL THEM ON IT THEY DO NOT STAND BEHIND IT. MANY OF THESE ITEMS ARE BEING SOLD BY RESELLERS. I ALSO PURCHASED A BACCARAT DECANTER AND FOUND 6 CHUNKS BROKEN OFF AND THEY DID NOT MENTION IT WAS DAMAGED. WITH THE VIRUS THEY ARE WRAPPING EVERYTHING SO YOU CAN NOT CHECK IT AT PICKUP, THEN THEY DENIED MY REFUND CLAIM. I WILL NOT BE PURCHASING AGAIN.

I've bid on and won several wonderful items through this service. Always great, efficient, friendly service. I have no hesitation in recommending this to friends to either sell or buy.

I bid for a set according to picture and description I found that it's error and no more details about the sizes of plates I should receive I talked to team lead at thier pick up and she talked to USA Manger Petti who refused to refund or even answer the phone or talk to us. we kept try to cominicate by phone for support line and by emails but no response at all I paid more than the double of the should pay for same item in regular site like ebay.

You need a peace of mind go to MaxSold. Never having a problem with the items I have bought From MaxSold. When I go to pick up my items I found it very organized people are very friendly. When there is a problem it is taken care of. I got the honor to work with Adam, Maxsold had more employees like Adam, MaxSold would be number one it is workers like Adam make it a pleasure to go through MaxSold, I had a nightmare with in a hour it was fixed Thank You Adam :)

Too many side deals cut by the employees. If you are at a pick up and see some you like, chances are an employee will let you walk with it for a few $$$$.

I find things are often quite fair with this company, only thing I would like to see change is to offer some preview to verify what you see in the pictures. Otherwise, I haven't had a bad experience

Everything is well organized, faultless running and never had any problems with bidding. The only thing is when you miss pickup time - you loose money and goods, no one will hold them for you.

Fast and quick turnaround. I have my sign easy to download. Numbering's item that was helpful. Next time would be nice to increase that starting bidding amount to $3.00. $1.00 is way to low

With maxsold I was able to find other people who are interested in articles that maybe I don't like or are not functional, I really like this because I know that there are people who value articles that for you maybe no longer catch your attention

Their bidding process is not tranparent. You as the seller will get next to nothing. You are better off using Ebay. Real estate agents recommend them.

I have had multiple negative experiences from this company and completely sympathize with the unhappy customers who can do nothing but write an online review because Maxsold will do nothing with their complaints except point to their terms of liability. Broken and hidden damage, inaccurate descriptions, rude treatment by sale managers, expensive fees, rigid and unaccommodating pickup scheduling. The feeling of being ripped off is not what I am accustomed to when shopping at estate sales. Updated- I requested and was given a refund by Maxsold over a recent issue and do believe that they are willing to help the buyers resolve issues when the seller managers refuse. Maxsold is not involved in the listing, photographs, or any logistics of the sales so you are at the mercy of the sale manager. It was a huge relief to know they are willing to step in! I raised my rating from one star to three stars; bid with caution, do your research, and read every last word of fine print If you do chose to use this platform as a buyer. Good luck!

MaxSold was great professional efficient and responsible. They handle everything. Where we didnt know what to do they took care of it for us, we just watched them work there magic

I've had great experiences with MaxSold as a buyer. Pick up has been easy, people at the locations are very friendly and highly organized, and the majority of items were as advertised. Some items were in crappier condition than I expected, but upon careful review of the photos it was clear that I had missed things, not that there was any misrepresentation of the products. For the price, everything I have purchased was a great deal. They do a decent job of describing flaws where there are some, which is important to ensure buyers know what they are getting if something isn't in perfect condition. The only area for improvement might be getting even more detailed (perhaps a set of scales/ratings that are consistent?) for things like size, smell (pet home, smoke, moth balls, etc), quality, etc. so it's not just in the wording of the ad (or the photos) but that you could sort by quality or other features. I will continue to use MaxSold and have recommended them to many others. I expect we'll use them within the next year for our downsizing sale.

I have now completed five or six Max Sold purchases and I couldn't be happier. I always get a more than fair price. When I'm outbid, I get an email which makes it super easy to up my bid if needed.

I have been a repeat buyer for years with Maxsold and if your looking for a company that is fast, friendly and offers great auction prices... look no further

First off, the painters were working in another room, not where the merchandise was located by the time the buyers showed up. I expected minor damage to doors, trim that sort of thing. But when one of the buyers, an older gentleman of large build, became exhausted carrying furniture out by himself and fell down the stairs and thru a wall, your folks were clearly not keeping their eye on the ball. Of course, I had hope of being reimbursed for the $550 in damage when Cesar, your rep,, told me that he was asking the guy who fell to pay the bill, as your buyer contract says he will. Did the guy pay MaxSold and I just never heard?
You own people told me that they thought the pickup process at my home was total chaos! We had about 100 giraffe art objects to sell, your folks split them into two groups, never counted how many were in each group and left them next to each other. Second buyer got shortchanged of course. My friend bid on a bronze art piece, won the thing that weighs about 20 lbs, and I personally saw it the morning of the pick up. Where did it go? Not with me! MaxSold had I think 5 people there for the pickup, I think there were 10-15 buyers there at any time roaming around looking at stuff like it was black friday at the Walmart clearance table. And about the $2000 that your folks forgot to mention? Which of the MaxSold people was standing at the front door to make sure nobody left with more than they paid for? NOBODY!