MaxSold

I've been fortunate enough to get a lot of things through auctions that I wouldn't have otherwise been able to find. Great site and great way to find treasures

I have been using the MaxSold format for online auctions for the past 7 months. I have enjoyed every moment of the auctions. The staff does a wonderful job administrating the auctions!

For buying I use them continuously. I get some excellent deals. They also have one of the lowest buyer premiums online auctions at 15%

Maxsold was my first auction experience and I have been going to their events ever since. The people are great, very organized and accommodating.

The first thing you need to know is that MaxSold pays people for positive reviews, contrary to SiteJabber's T&C's. They started doing that after my first review - one of very few at the time, and very negative. Suddenly, they got lots of positive reviews, many of which specifically refuted what I had posted.

So who would give MaxSold a positive review? Buyers are often willing to do that, because many of them got real bargains, paying perhaps 1-5% of an item's true value. MaxSold DOES NOT have all the bidders they claim, and most auctions end up with a large number of items with 1 or 0 bids.

Compare the reviews by Buyers with the reviews by Sellers. Nearly all Sellers will tell you MaxSold lied about the customer base and how many bids there would be and how much money they would get for their possessions. When you complain, they point to fine print in the contract. Most of us sign that contract under duress - a family member has died, or some other major event is the reason we are selling the estate. Bottom line: no matter what fine words you were told, in the end EVERYTHING is the seller's responsibility to clean up. Things stolen? Seller's problem. Damage to house? Seller's problem. Items never sold or never picked up? Seller's problem. After paying MaxSold several thousand dollars, it cost me several thousand more to restore the house after they left. Meanwhile, a solid silver and crystal chandelier sold for $75, and I was supposed to be happy about that.

So, if you're a buyer who doesn't mind taking advantage of other people, you can get some bargains IF you know what you are doing since the item descriptions are made up by people who haven't a clue what they are doing.

If you're a seller, find ANY other option because MaxSold will cause you nothing but grief.

Great customer service and also wonderful staff! Bid at 2 separate auctions and had a blast! Will do it again

We were downsizing from a large 5-bedroom home to a 3-BR condo. We had already moved all of our favorite things to the condo, and much of the best leftover furniture had gone to family. We were left with many items that were used but "serviceable", along with some highly specialized items. We invited an onsite estate auction company to take a look, and were told we should "hire 2 dumpsters" and not bother with a sale. However, we knew that we had a house full of items that had a lot of life left! MaxSold was terrific to work with. During the catalog phase, we had two excellent photographers, who were diligent and detailed including the backs of items and specifically the scrapes, flaws and rust spots. The arrangement of lots showed the mark of an insightful and experienced team. The proof of this was that 98% of our items were sold, and our house was emptied within 5 hours! Communication with the headquarters team was excellent and transparent throughout the process. The gross on our sale was $4775. Although MaxSold keeps a hefty percentage of the proceeds, it was still great to keep our possessions out of a landfill, know that things will be put to good use, and make a modest profit in addition. I would definitely recommend MaxSold to a friend!

Perfect way to clear the contents of a house. The MAXSOLD staff group the contents into sensible lot sizes, take photos and voila everything disappears.

I just called and spoke with Jamira. I attempted to inquire about information about MaxSold services. Jamira, spoke to me in a very rude and disrespectful tone of voice. She over-talked me and did not give me an opportunity to ask questions. After a few minutes of being spoken to in a harsh demeanor I asked to speak to a manager or supervisor, I was told by that I would have to sign up first in order to speak with a manager. "Because they are very busy. I am a 77 year senior citizen and felt that I was mistreated during the phone call for no reason. I am sharing this incident on this platform due to not being allowed to speak to a manager. I do not want this to happen to another senior or person. Young, frustrated staff workers like Jamira has no place in a corporation such as MaxSold, they do not represent the company in a positive light. I regret calling this company. I will report this situation to the Attorney General's Office, to the BBB. And all other agencies.

Respectfully,

Rosa L. Robinson, R. N.

I've actually used this auction website for awhile now. You have to pick up the items, but in return you get it cheaper than anywhere else.

I love the online auctions that are local to me. So may fun and functional items and I've met some interesting people through them.

Loved buying with max sold - much better value than buying brand new, and the items I buy get a second life which is very environmentally friendly.

I have never had an issue with Max Sold! There value as a company is unmatched! I will be using them for years to come!

I love MaxSold! SO many great deals! Their staff is always friendly with me and try their best to help out in any way they can.

The team at MaxSold was kind and helpful during this whole process. They answered all of my questions and I will definitely use again!

I have been shopping on Maxsold for a while now and have always found it to be an exciting, positive experience. Highly recommend.

I love a bargain and find MaxSold impossible to resist. The interface is user friendly and reminder prompts help you track your bids.

Pick up has always been very easy and everyone at the sites have been wonderful. I referred several people to your site.

I have only good things to say about what I've bought, how organized and efficiently it is run, and the wonderful staff.

We have had many great experiences with purchases through MaxSold, even buying items for less then we thought we should, but thats how it goes for the seller. We do not resell, they are for our own home.

Unfortunately, our most recent experience did not go so well. We purchased three furniture items from a site an hour away from our home. Upon pickup time, one was missing. The staff recalled someone walking out with it, had her contact information and everything. I guess they don't validate that people are leaving with what they actually bought? Almost two weeks later now, the person who has our item agreed to exchange it with the item she left behind, the individual we are dealing with on this assumed we had it instead. Why would we have her item? I guess we would have been able to leave with it? The offer still stands for us to go retrieve our item, but i'm not accepting it. It was at the fault of MaxSold that it left the site with the wrong person and I want them to have it retrieved and delivered, or a full refund for all three pieces as compensation for the entire mess. Why should any of this be at my expense? There seems to be no taking responsibility for the situation. Through all the calls and emails, we have been made to feel as if this is our fault and they are doing us a big favour by tracking the item down. We've been forwarded to the COO now to try and get this resolved, lets see how it goes.

Just beware, if you get there and one or more items is already gone, good luck! Also, all the phone numbers on the site, all go to the same endless loop of not being able to get a real person unless you go the option of wanting to sell.

Update: COO agreed to refund for all pieces, but in return we are band from using Maxsold. I'm OK with that... Recently saw the missing piece being resold in another Maxsold auction.

I have bid several times on local lots. Easy to pick up locations. Always have met with cheerful and helpful people.

The got rid of over 90% of items from our house in June 2018. Their staff was extremely helpful and professional.

I have been able to find some good deals on collectibles and Im always looking for more. Fun and profitable.