• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user christined96
Georgia
1 review
5 helpful votes
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November 23rd, 2017

Wonderful experience from start to finish. Got a practically new console table for $19! Customer service was wonderful. Thanks again!

Service
Value
Quality
Thumbnail of user cristinac37
Canada
1 review
4 helpful votes
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November 22nd, 2017

They make buying and picking up items very simple and user friendly. Ive always had a pleasant experience with them.

Thumbnail of user tammyl168
Canada
2 reviews
0 helpful votes
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September 12th, 2019

I think this site is awesome. Great for people who are starting out in life. Friendly staff and great prices!

Thumbnail of user angelal261
Canada
2 reviews
0 helpful votes
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September 11th, 2019

Love vintage items at great prices. One of a kind items. Staff are always friendly and easy to deal with.

Thumbnail of user lindas467
Pennsylvania
1 review
40 helpful votes
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October 22nd, 2017

Dear Public, Sandra and Celia who have never returned phone calls. I guess you are still in, "meetings." I recently contacted Maxsold to auction off items when I was moving. I have 70% of 68 lots auctioned. There were 37 bidders and all items whether the lot had a $20 or $500 value or more, all start at $1. If you do not reach the $10 commission you owe them the difference. Does this make sense to anyone, really? Every lot that was sold was auctioned off at ridiculous prices. I allowed this company and the buyers to come into my home and steal my possessions. Does anyone have a conscience anymore. The few lots that actually were auctioned at a decent price, below value, but at lease a few hundred dollars was also taken by Maxsold. The 45 lots sold, which is the 70% of the 68 I made a total of $118. The total sales were $987- Less fees $150, commissions!, 000. DO NOT use this company for anything but items that have little to no value. I should have given the many precious items to family and friends. So live and learn. This is a warning to anyone thinking of using this company. Their first deception was that I was expecting a "team" and one very sweet lady showed up at 10 and stayed till 6. Many lots did not even get photographed and properly presented. I informed the phone rep that I was selling 1/2 of the contents in my 2400 sq ft home. One example is a trunk full of awesome Lord of the Rings items valued at a minimum of 250 sold for $6. I actually lost $4. The "team" of 1 never even bothered to take out items, I should have only let the buyer take what was photographed. This happened again and again. Their second error is the fact that they start all bidding at $1. Bidding should start at least 1/2 the value of the item. I along with the rest of world would rather not sell an item than to be robbed. You have been warned, I should have stopped the process when one lady showed up instead of a team. This company is deceptive on every level and won't return a phone calls after repeated efforts which is why I resorted to this review. Linda

Thumbnail of user ebrahims3
Canada
1 review
0 helpful votes
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November 21st, 2020

Good and efficient team work from maxsold has made it easy to sell. Thank you we are looking forward to working together closely for years to come.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Thanks for your support Ebrahim!
We’re happy to hear that you have such a great experiences with us!
We are also looking forward to many years of working together!

Thumbnail of user robinf107
Florida
2 reviews
0 helpful votes
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September 26th, 2019

Love how easy the process is. And I usually end up with a great deal! Will be bidding again.
There could be improvement on the photos posted.

Thumbnail of user theresam71
Georgia
1 review
5 helpful votes
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October 19th, 2017

I love Maxsold! Im about to do my 4th seller managed auction with them I intend to write a very in-depth review very soon so people can really see what a great company this is and why it works so well and things that they should know to avoid any hiccups in there process but I have to say The team there is stellar Patti Ridlon leads a team that again and again goes above and beyond and sets you up to succeed. I think its worth noting that you can truely judge a company when there is an issue or problem with the resolution in their fingertips and when you do have problems along the way its impressive to say the least to see a company that is SO able to communicate, take action, resolve and to be Ready to improve the situation so QUICKLY and always with a great attitude. They have different people for different parts of the process and theyre all so quick to respond to you and so easily accessible even the director for THE WHOLE U.S. Patti Ridlon is easily reachable quick attentive communicative and dedicated its not only beyond whats expected its invaluable. I think everyone taking any previous negative reviews into account should know that

Thumbnail of user susanw1450
Canada
1 review
0 helpful votes
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November 17th, 2020

I like that once you've set up an account and payment method, the website will automatically post the charge -- I don't have to do anything more.

Thumbnail of user lorrainek80
Canada
1 review
0 helpful votes
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October 2nd, 2020

I've become addicted, so many good deals I wish I knew years ago about Maxsold! My house is looking amazing, and I feel like a star.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Thanks for writing! We absolutely love to hear from our bidders and we are so glad you enjoy MaxSold!

Thumbnail of user davet62
Canada
2 reviews
10 helpful votes
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April 12th, 2016

Always interesting sales. Some sales are just fun to watch and others have items I am interested in.

Thumbnail of user lorilynnw
Canada
1 review
0 helpful votes
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October 23rd, 2019

MAXSOLD rock. Great organized pickups. Staff are very nice. Smooth as butter... pick ups!
Highly highly recomend. Addictive!

Thumbnail of user samanthaleight
Canada
1 review
1 helpful vote
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November 24th, 2019

Absolutely love MaxSold and the customer service. Always able to find some really great deals! I love it!

Thumbnail of user albertou4
Colombia
1 review
4 helpful votes
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August 22nd, 2018

I have been able to verify the effectiveness of maxsold. Very good service and attention. I did not have problems, all my doubts were solved.

Thumbnail of user ilyao4
Georgia
1 review
0 helpful votes
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December 8th, 2021

Have been a loyal customer for over 5 months with a many satisfied purchases. Last week I've purchased three lots, unfortunately in 3 different location Lilburn, Marietta, Austell and I live in buckhead. The day before I've received a message from my bank about fradulent activity on my account so I confirmed fraudulent charge and due to it bank canceled my card and scheduled to send a new. Didn't think much about and on the next day went to all three locations and picked up my purchases paying for them at the spot, there is no way those auctioneers will release the items with out the payment, two payments in cash and one by Zelle.
After checking my Max sold account two days later I noticed the three lots still marked as unpaid. I called Max Sold representative and after explaining her the issue she assured me to relate my concern to the supervisor and I will hear back from them in 48 hrs Two days later after not receiving any promised reply from the company and after trying to checking my online MaxSold account I realised that I'm being suspended/ blocked from any future transactions. Keep in mind the entire bill was less then $100 and I got no call or explanation for that action. I'm sure Max Sold received my payments from local auctioneers who received the payments from me before releasing the items. Very strange behavior by the company who punished the costumer and not the employee who violated their "rules" and not trying to resolve the issue. I'm still hoping they will come to their senses and will reach out to me.

Products used:
Christmas decorations

Service
Value
Quality
Thumbnail of user jincealj
California
1 review
1 helpful vote
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August 13th, 2020

I am more than satisfied with Mr, Fernando vega from service department, how well handled with my on-going issues with my purchased from maxsold seller managed sale.
I made a many phone calls and sent out so many emails to maxsold, no one at service members, seems to care enough, with customer service, my issue been bumped around all over without taken care of.
Than when I got connected with Mr. Fernando, he started to listen my issue with polite/ professional manner, explained how system works, what is my options and what I can expect from outcomes.
All through chatting, shown me patience and sincerity, providing care service.
Plus all the above, take his time to make following up with my issue, is most amazing customer service I had received in all 15 years online shopping experiences.
MR, FERNANDO, is what customers service all about and exactly what we're as a customer deserves.
Service member, like such as MR. FERNANDO, makes Maxsold
Best online auction site.
We/ online shopper need more of service members just like MR. FERNANDO.
Who truly care about customer service as their own!

THANK YOU, MAXSOLD HAVING MR. FERNANDO AS YOUR SERVICE PERSON!

Thumbnail of user chrisb2919
Georgia
1 review
0 helpful votes
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April 11th, 2022

For the past year I have bought lots of items from various Maxsold sales. As a prolific buyer I have been able to experience both good and bad sale days. All of the Maxsold run sales I have been to have been fantastic. Not only are the workers fantastic but they are helpful in making sure you get all of your purchased items. However, if you buy big or heavy items you need to know ahead of time that the Maxsold workers are not allowed to help you with them whether taking them apart or moving them so bring your own help. Additionally, for any Maxsold sales you need to ensure that you get there at the time they have allotted for pickups because they will only be there for that period of time so plan ahead and don't be late. Sometimes the parking at the sales is very limited and difficult with how many buyers may be showing up at one time. So, make sure to factor that into the time frame you need to have in order to pick up your items for a sale when signing up for a time slot. Also, it never hurts to look at google maps beforehand to get an idea of what kind of parking may be available. Additionally, pay attention to whether or not the sale is Maxsold run, or seller managed as that can make quite the difference in the time it may take you to pick up your items especially in the case of seller managed sales. If the seller managed sale is run by a repeat seller than many times the pickup is extremely efficient, however, on some of the seller managed sales run by a first-time seller on Maxsold it can take them an extremely long time to get you your items. So, factor in these aspects especially if you have multiple pickups on the same day. All in all, Maxsold is an amazing site to get items cheaper whether for resale or for yourself. I hope this helps anyone curious about buying from Maxsold.

Tip for consumers:
Set a cap for how much money you are willing to spend before you begin bidding so you don't go over your budget.

Products used:
Clothes, furniture, games, etc.

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Chris - Thanks so much for your feedback! We really truly appreciate it. We are glad that you have had great experiences with the team, we are super proud of our team members here at MaxSold, and we will make sure that they hear your feedback! We hear you on the other items in the feedback and will take these back to the team to see how we can improve on them! We hope to see you again soon Chris!
Rich

Thumbnail of user ln228
Canada
1 review
0 helpful votes
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October 15th, 2021

I have really enjoyed bidding on items through MaxSold auctions. I am always satisfied with my purchase.

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Thank you for being a MaxSold customer!

Thumbnail of user carlosb309
Florida
1 review
0 helpful votes
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November 24th, 2020

I like this tool, because it helps me as a guide in my daily life and gives me solutions that I have not seen.

Thumbnail of user cristinan18
Washington
1 review
0 helpful votes
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November 21st, 2018

I always have a good experience with Maxsold auctions. Their team is nice, friendly and helpful. Thank you and keep up the good work!

Thumbnail of user michaelm3381
Virginia
1 review
0 helpful votes
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November 20th, 2019

As a buyer I love scrolling through the different auctions in and around my area, finding great antiques, framed art and much much more...

Thumbnail of user gaylem94
Canada
1 review
0 helpful votes
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October 23rd, 2019

I love bidding on line, like a garage sale from home! Every sale brings something new. People are always pleasent.

Gayle M

Thumbnail of user elliotp40
VE
1 review
0 helpful votes
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November 26th, 2021

With maxsold I have found articles that I never imagined I would get, they have good prices, efficiency and professionalism I recommend it 100 percent

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Isn't it amazing when you find hidden gems? Thanks for your recommendation, Elliot!

Thumbnail of user tommyg71
Canada
1 review
1 helpful vote
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November 22nd, 2019

I recently bought a bunch of old wooden crates for $23 and sold them for over $400 locally WTG! Maxsold thanks

Thumbnail of user brittag
California
1 review
2 helpful votes
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April 7th, 2018

I love using MaxSold. I have won some great items over the years at fantastic prices. My only complaint is that there aren't more of these in my area

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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