• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user maureenh71
Canada
1 review
4 helpful votes
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June 13th, 2018

I have used maxsold on many occasions and have always found items as described and shown. They are organized for pick up. I would recommend highly.

Thumbnail of user carolinep51
New Jersey
1 review
4 helpful votes
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August 1st, 2018

I love Maxsold! It's amazing and you'll never know what you'll find. I'm always on the lookout at what auctions are in my area. Thanks Maxsold!

Thumbnail of user brandim54
Canada
1 review
0 helpful votes
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October 29th, 2019

Able to search for awesome items and collectables. I've bought everything from cupboards to jewellery.

Thumbnail of user alg159
Canada
1 review
5 helpful votes
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October 24th, 2017

Bought a garden bench from an auction last week in Greely which we have looked for but couldn't find one like it. Will fix it up to look like new.

Thumbnail of user denisea303
New York
1 review
0 helpful votes
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November 21st, 2020

Hands down the best!
The auction went just like they said it would and the team was great to work with.

Thumbnail of user andyc166
Canada
1 review
4 helpful votes
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May 18th, 2018

I have been using Maxsold for over three years. I picked up great stuff at great prices. Never had any issues.

Thumbnail of user jeffp288
Washington
2 reviews
0 helpful votes
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October 7th, 2019

Easy to see items that are for sale, descriptions paint a picture, and bidding is easy. Just pickup and you're done.

Thumbnail of user chrisl248
Canada
1 review
3 helpful votes
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August 4th, 2017

Love buying tools, and Maxsold has allowed m to buy tools at a discounted price or quality older shop power tools.

Thumbnail of user kathleend1182
Canada
1 review
0 helpful votes
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April 11th, 2022

On April 6,2022 I won with my bid of $55.00 a gorgeous heavy wrought iron and fabric room divider from Maxsold Auctions. On April 9 with my buyers invoice marked paid I arrived at the maxsold auction pickup and learned another buyer who purchased lamps from the auction walked out of the pickup location with his auction AND my auction purchase as well. Maxsold's attitude towards the my loss of my auction purchase was SO SAD TOO BAD. Take your refund and get out of our face... NEXT!
I refused Maxsold's offer of a refund for my stolen auction purchase and when I told them i would fight for the return of my stolen auction purchased; Maxsold cut me off at the knees and refunded my credit card in an attempt to end the matter right then and there leaving me with no other recourse than to accept the loss. When I called asking to speak with either a suppervisor or a manager i was to; ld they are all in a meeting and are not availible to come to the phone. BUYER BEWARE! If the person bidding against you loses an auction item to you... That person has the opportunity to steal your auction purchase which they desire at auction pick-up... as long as they arrive at auction pickup before you do to claim your purchase.
A maxsold employee told me this happens ALOT. And when it does happen MAXSOLD sides with the thief who stole your auction purchase!

Tip for consumers:
buyer beware

Service
Quality
Thumbnail of user peterh129
New York
1 review
10 helpful votes
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April 2nd, 2016

I won several lots and When I went to pick them up several items were missing. Maxsold did not care and it was handled poorly.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Peter, we have a solid process for refunds when there is an issue. Have you contacted support so that we could have taken care of this for you?

Thumbnail of user kens354
New York
1 review
0 helpful votes
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September 20th, 2019

I have bought a few times and it has always gone well for me. Easy bidding as well as easy pick up of winning bids.

Thumbnail of user craigd321
California
1 review
0 helpful votes
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June 6th, 2021

I was attracted to MaxSold, by reading from their website, the amount of the bids they were able to get, when selling common household items from other estates, which is what we mostly had for sale here in California. We had pots, pans, baking dishes, art supplies, a massive curio cabinet, hundreds of books, hundreds of classical music cds, wine glasses, a captain's chair, etc.

Was thinking about SELLER MANAGED, but instead chose for MaxSold to do everything from start to finish, with Mark, Danesha and Di coming in, and organizing everything into Lots, photographing, putting the descriptions on line, and was in charge of the pick-up day.

VERY STRONGLY RECOMMEND that you have MaxSold do everything for you, because they know how to put the lots together so you will get bids, and do the photography and descriptions perfectly.

If you are thinking of doing it yourself, look up some existing MaxSold auctions and compare the quality of the MaxSold managed ones vs the Seller Managed? We sold items at MaxSold, with their professional help, that we could not GIVE AWAY on Craig'sList, which was very, very impressive.

On the other end of the scale, Mark from MaxSold recognized value in items we were not aware, so highlighted that in the description. So, do not take any chances by going SELLER MANAGED--and pay for the pros do it for you--and while all of the work is being done for you, then you can relax and sip some pina coladas in the shade?

Products used:
Sold household items at auction

Service
Value
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Craig - Yes, we agree that our auction team members are very knowledgeable! Thank you for sharing your MaxSold experience here!

Thumbnail of user amyj54
Virginia
3 reviews
7 helpful votes
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March 24th, 2016

Like Joshua F's review, I recently had a missing item and the way it was handled has left me no longer wanting to buy or recommend Maxsold in the DC/VA/MD area.

I came early for pick-up and found my items had already been picked up by another buyer! The site manager and worker were as shocked as I was that they were gone. My worker saw the buyers leaving earlier with it but didn't realize it was not theirs. There had been 2 lots of milk glass side-by-side, yet clearly marked with blue tape and numbers showing that they were separate lots. I know the buyers, are regulars like me. Why weren't they supervised? The site manager asked who supervised them, no one replied. Site Manager said buyers were picking up more items at a second auction that day. I was told I could go to second pick-up to see if they had it, but then a different manager said I was not to go, just wait for phone call from either her or buyers. No one ever called and the second manager didn't return my call to her later that week. So I was left in the dark for a week about where my items were. Wow, bad way to treat customers! I had to call the District Manager to find out what was going on because no one bothered to tell me. Why couldn't the Site manager have called the buyers the minute they saw my lot was gone and said hey, we think you might have accidentally taken someone else's lot when you took yours. Now buyers say they only have what they purchased. So they have now bought it from Maxsold? I was told - once buyers walk out the door (with my items), there isn't much Maxsold can do. Well, you can try supervising them like all the other auction houses in the area do! This definitely could have been prevented and I see no point in further buying when anyone can walk off with your lot.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Amy, we have a solid process for refunds when there is an issue and it's our fault. Have you contacted support so that we could have taken care of this for you?

Thumbnail of user kathleenc208
Canada
1 review
0 helpful votes
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October 11th, 2018

I have picked up several items from various auctions and am pleased how organized and efficient the processes have been.

Thumbnail of user leong51
New York
1 review
1 helpful vote
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October 13th, 2019

The Ninja app, while not perfect makes shooting your lots easy. All in all, I'm pleased with the whole experience.

Thumbnail of user amandar481
Canada
1 review
0 helpful votes
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September 30th, 2019

People are always friendly and helpful. Many pictures from multiple angles. Love email reminders. Maxsold is always consistent and reliable

Thumbnail of user andreag617
Canada
1 review
0 helpful votes
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August 28th, 2021

MaxSold is easy to use. Convenient and I recommend it to all my friends. They are using MaxSold as well.

Thumbnail of user karenc1866
Colorado
1 review
0 helpful votes
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April 2nd, 2021

I was pleased with the outcome of my MaxSold experience. I would recommend them as a good alternative to a weekend walkthrough sale.

Thumbnail of user bryanc166
Canada
1 review
1 helpful vote
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November 7th, 2018

I have been a client for almost 6 months and I am totally hooked. This is a great way to furnish a home with quality goods and furniture

Thumbnail of user jano119
Canada
1 review
0 helpful votes
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August 25th, 2021

I have enjoyed all the treasures that can be found on Max Sold. The quality is usually as posted and Max Sold works hard to resolve and questions.

Products used:
almost all

Service
Value
Returns
Quality
Thumbnail of user bobbit3
Texas
1 review
0 helpful votes
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August 26th, 2019

Super easy. The only aggravating part was loosing the bid. This site is my new go to site. I'm waiting for all the other towns in my area to open up.

Thumbnail of user andrewn145
Canada
1 review
0 helpful votes
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September 30th, 2019

Awesome way to get items for a good price while helping other people get rid of their things and get money out of it.

Thumbnail of user dianej699
Canada
1 review
0 helpful votes
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August 28th, 2021

Love this site. Local auctions. Lots of different auctions. Easy to find pick up locations. No problem with any items purchased through this site.

Tip for consumers:
It's an auction. Everything on there is likely used in some way.

Products used:
Hockey and sports cards

Service
Value
Quality
Thumbnail of user lindaz64
Ohio
1 review
1 helpful vote
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September 6th, 2018

Never had an issue as a buyer. Easy to join, easy to bid. What is said is what I bought. Employees have mostly been pleasant and helpful.

Thumbnail of user edgarr51
Massachusetts
1 review
2 helpful votes
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June 10th, 2019

I think that I should have grouped together more items on each lot for purposes of selling more stuff.

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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