• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user marks1648
Canada
1 review
0 helpful votes
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September 18th, 2019

I have participated as a buyer in two auctions. I thought the process was satisfactory. I will bid again.

Thumbnail of user jamies178
New Jersey
1 review
1 helpful vote
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March 19th, 2018
• Updated review

I imagine your accounting works for high end items, but the math for the average sales doesn't add up.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Maxsold testimonials from actual Sellers as well as data from alternatives we’ve seen others use solidify the fact that other 3rd party solutions cannot solve the stuff problem for a better net result. In fact, although our commission works well in high end scenarios, it was built specifically to be the most economic model in modest value scenarios that, before Maxsold, could only be solved by junk and donation solutions as alternative sale of goods companies require fair high minimum values than Maxsold.

If a Seller values their time at $0/hr, there’s certainly no competing with that as it can take an individual 100s of hours to sell 10s of items via free DIY solutions. However, no service provider, Maxsold or otherwise, can (or should) be an alternative in this scenario.

MaxSold continues to reinvest all funds made in the pursuit of its vision of providing everyone access to a downsizing or estate sale because to Maxsold - it’s how you sell, not what you sell, that matters. (http://maxsold.com/maxsold-purpose/).

It seems like this auction only benefits the buyer, not the seller
March 16th, 2018
• Previous review

I was contemplating using MaxSold to clear out my and my sister's house until I checked things out and realized that they cannot really help the seller get a fair price due to all the fees and commissions, which is unfortunate. As a buyer though, it is a great place to find a bargain. They are correct when they state that it is difficult to get rid of large items, but it is not impossible.

Thumbnail of user martins692
VE
1 review
0 helpful votes
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December 8th, 2020

In Maxsold you can find a variety of super interesting objects, apart from its operators will guide you to find what you need

Thumbnail of user clayw30
Canada
1 review
0 helpful votes
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August 25th, 2019

Bidding and buying is so easy and the people are so friendly and helpful! You could not ask for a better auction site!

Thumbnail of user melissag878
Canada
1 review
0 helpful votes
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November 3rd, 2020

Discovered Maxsold a few months ago and I have made many pleasant purchases since. 100% happy as a buyer and would definitely consider as a seller.

Thumbnail of user georginab15
Canada
1 review
0 helpful votes
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November 21st, 2018

Professional, courteous and very helpful. They even remember my name. They take me right to my item and are always there to help carry the items.

Thumbnail of user axelj11
VE
1 review
1 helpful vote
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November 8th, 2018

MaxSold is a great company that provides the loved objects of the people with a second chance to be loved and appreciated by a new owner.

Thumbnail of user billp798
Pennsylvania
1 review
1 helpful vote
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June 27th, 2021
Verified purchase

What is going on with your company and your staff? First the auction lots were totally absurd in size? Why have 50-100 items in 1 lot? So many potential bidders are going to skip bidding as they are not going to want 95% of the items involved? Second this is totally screwing the seller out of potential extra revenue as these lots could be grouped into 10-15 smaller lots which would attract many more bidders. I bid on some larger lots because there were a few items that I wanted only to be threatened by one member of the staff that I had to take everything or she was getting hold of Max sold? This ironically after I said I would have to come back since I was not aware that was the policy. I promptly informed her that there are literally 100s of auction houses out there and that was fine. Since she chose to accuse and threaten action on me before giving me the chance to come back I chose to tell her because of her rudeness and lack of business etiquette in speaking to a buyer that I was not coming back for the left items and to take them or give them away which brings me to my other issue? Why does this company not contract someone to take unsold and leftover items for free? There are plenty of people and companies out there that would be more than happy to take the scraps. I buy over $100,000 annually from local auctions and every other auction has solved the problems yet they have not? Either via smaller lots or a cleanout crew. To say the least my future $1000s spent will most likely not be going to maxsold auctions as they might have? I was looking to expand buying to more local auctions but this was not worth it,. Ridiculous lot size and rude demands to take everything or be banned? I'll take banned happily if that's the case. Worst experience I have encountered at a auction pick up and I have been to 100s. Buyer and seller beware! I would rate this 0 stars if possible

Tip for consumers:
Beware if they have 100 items in a lot and 99 are garbage they want you to take all 100????

Products used:
collectibles

Service
Thumbnail of user ryans166
Canada
1 review
34 helpful votes
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March 8th, 2017

Great service. Better then kijiji or a garage sale. Staff is great and always get what is described.

Thumbnail of user buenac1
Florida
1 review
0 helpful votes
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October 2nd, 2020

I am very satisfied with the information they provide helps to have a better quality with the environment

Thumbnail of user lisad443
Canada
1 review
4 helpful votes
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July 11th, 2018

So far we have had wonderful success with maxsold. Nice people, easy to find, easy to use website. We have only been a buyer and not a seller.

Thumbnail of user seank277
Canada
1 review
0 helpful votes
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April 16th, 2021

I feel like I was ripped off they take way too much and leave you with nothing wouldnt go with them again

Service
Value
Shipping
Returns
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

It’s an unfortunate reality that the market doesn’t typically value a seller’s goods in the same way the Seller values them - even using a competitive auction model. At MaxSold, we do our very best to provide both a detailed outline of our process and share our past auction data to prepare sellers for the realities of the market when items must be sold.

Sellers have both financial and emotional attachments to items. Our job is to sell only those items they need to part with (typically items that will soon be a liability due to a move or a sale of real estate) as selling the items avoids ongoing costs (moving, storage, etc.). Our model, which sells everything to the highest bidder, guarantees a finite and transparent experience that passes the logistical burden of removal onto the buyers at a location and time specified by the Seller. This saves hundreds (if not thousands) in labor alone.

Where other solutions try to control prices while having no control over time of sale, MaxSold gives the seller control of time while giving up control of price to market competition. For people who have items that will soon cost them to hold onto, this is the most economical (and green) solution to the problem of getting things removed on a timelines (typically for a much larger value proposition such as a closing real estate transaction or avoiding ongoing rental costs).

For others who may be reviewing this post, the results of this sale are available here:
https://maxsold.maxsold.com/auction/abbotsford-british-columbia-canada-estate-sale-online-auction-clearbrook-road-21872/bidgallery/

We are ultimately sorry this customer didn’t feel we served them well. We continue to support new Sellers and Buyers everyday in our pursuit to empower buyers and sellers to extend the life of things for new generations to love. https://maxsold.com/maxsold-purpose/

Thumbnail of user karinw20
New Jersey
3 reviews
0 helpful votes
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September 18th, 2019

I enjoy using MaxSold Auction. I have purchased the bed that I have always wanted plus furniture that I could only dream of.

Thumbnail of user anikets10
India
1 review
1 helpful vote
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March 3rd, 2019

I really enjoy my time on Maxsold, It's really a great place to buy stuffs. Maxsold Bidding Feature is really awesome.

Thumbnail of user andrewr441
Massachusetts
1 review
1 helpful vote
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September 1st, 2019

I've purchased many items from maxsold and every time is pleasurable. Good deals and good people. Win win for everyone involved

Thumbnail of user helens312
Canada
1 review
0 helpful votes
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September 3rd, 2019

Items are as described; but sometimes you get more items than is listed. Photos are sometimes deceiving or not close enough.

Thumbnail of user missyv3
Texas
1 review
1 helpful vote
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November 25th, 2019

I have done only two MaxSold auctions, but now own things I could never have afforded otherwise. I wish there were more auctions near where I live!

Thumbnail of user nildad
Massachusetts
1 review
5 helpful votes
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February 19th, 2016

Hard work staff generous, well educated professional and beyond caring
I SOLD everything not happy with the money I earned
I WILL recommend Max Sold to friends
In the future I will use Max Sold again

Thumbnail of user andyh147
New York
1 review
1 helpful vote
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October 23rd, 2018

I purchased a couple items and pickup has smooth. Staff worked quickly to get my items and even assisted bringing them to my car.

Thumbnail of user alisonm135
New York
1 review
0 helpful votes
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September 15th, 2019

These guys are great. I have used them more times than I can count. I have been using them for over 2 years now.

Thumbnail of user nathanh250
Canada
1 review
1 helpful vote
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November 24th, 2019

Maxsold has a smooth process and some great finds are available. Maxsold is a great company and I enjoy being part of their community.

Thumbnail of user colind37
Canada
1 review
7 helpful votes
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February 7th, 2018

Purchased a few items between $1 and $60. Straightforward and easy pickup. Pickup times are very strict and small windows.

Thumbnail of user anastasias36
Canada
1 review
0 helpful votes
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November 22nd, 2018

I love using the Maxsold website to find great finds for Christmas, my home, and gifts. The website is easy to use and the staff is super friendly!

Thumbnail of user alanm159
Egypt
1 review
6 helpful votes
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November 8th, 2017

It is one of the best companies in this field. Good job and keep it up. It has the staff very knowledgeable and very collaborative.

Thumbnail of user kalinm2
Massachusetts
1 review
0 helpful votes
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March 7th, 2022

I love max sold and the way the auctions start at 1$. I always find things that I never knew I needed!

Tip for consumers:
It’s addicting

Products used:
Clocks, clothing art work

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Thanks for the review Kalin, and thanks for being a MaxSold customer!

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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