• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user johnk943
Pennsylvania
1 review
3 helpful votes
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September 4th, 2018

I enjoy looking through Maxsold auctions for treasures! You can do so right in the comfort of your home on your computer. Great auction lots with many photos. All start at low prices, it is up to you how much you spend. They clearly give you times and addresses for pick-up. They take you from item to item for you to pack up and load in your car/van/truck. It is that simple. Check out one of their auctions nearby!

Happy Shopping

Thumbnail of user brianf68
Massachusetts
1 review
5 helpful votes
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December 23rd, 2015

I have purchased from Maxsold multiple times over the last year. There is so many good deals that I have to check their site every other day to see if there is any auctions in my area. I really love the work that they are doing and recommend it for everything.

Thumbnail of user susanl109
New Jersey
1 review
6 helpful votes
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February 8th, 2016

We had only 3 weeks to vacate our house for a really quick sale. We were downsizing. The crew who came to document and then to supervise the pick up were just super. Very honest and detailed and professional. Took my stressful situation and turned it into an easy process. Whew!

Thumbnail of user cathyh61
Canada
1 review
13 helpful votes
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June 21st, 2017

We have purchased many items from Maxsold. Items are described and photographed as best as possible. Once an item was accidentally given to another purchaser, so right then and there the staff person made an adjustment to our winning bid in order to accommodate the missing item. Staff are very friendly, and I would gladly recommend this business to any of my friends and neighbours.

Thumbnail of user jayl598
Canada
1 review
0 helpful votes
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August 5th, 2021

I find perusing the various auctions on MaxSold entertaining. Often leading me to bid on a few things. Sometimes I win. Sometimes I lose. But, it is win-win for everyone. Seller gets some money. Buyer gets their whatever. Everyone goes home happy.
Customer service is amazing at the pick up sites.

Products used:
I like to collect antiques when I can get a decent price.

Service
Value
Quality
Thumbnail of user charlottem99
Texas
1 review
7 helpful votes
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August 18th, 2018

This is a company that I have had only great experiences with.
I worked for a senior move management company and we often had seniors that were in need of downsizing and to get rid of the household goods they did not have use for once they moved into their new smaller home. We used MaXSold to do an online auction which was a lot more convenient for our clients than having an estate sale. People would bid on the items they wanted online. The winners would then come to pick up what they got at a set time. No need to have hundreds of people walk through the home for hours like they would at an estate sale. Pretty much everything would sell too.
If I were to downsize, I would use MaxSold since they only need to come to your house twice. Once to catalog and take pictures, and once for the auction pick up.

Thumbnail of user janetk588
Canada
1 review
0 helpful votes
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December 6th, 2020

We needed to get rid of things left at my mother-in-laws house after she moved and a friend referred me to MaxSold. I was daunted by what felt like an impossible job. I was pleased every step of the way, made money from the sale and it was easy. The staff are responsive and helpful. They are interested in generating value and they know what will sell and how to market things. They took care of everything beginning to end, and it was exciting to watch the auction unfold day by day. I would have been happy to break even, and was surprised to make a pretty substantial profit. It was well worth the money. Thank you MaxSold team!

Thumbnail of user lorit240
Canada
1 review
0 helpful votes
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November 18th, 2020

I've been having so much fun treasure hunting over the last few years with Maxsold! I love the concept of having auctions run straight from sellers homes so that locations vary. Some are very close by and others make for a fun day trip! I've found all kinds of neat finds. Some for myself, some as gifts for others and some to resell so I can find more treasures! I think the concept that Maxsold has developed is brilliant and I appreciate how organized most of the sales and pickups are.

Thumbnail of user laureenj2
Indiana
1 review
32 helpful votes
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March 19th, 2017

The bidders want the items free and so their bids are not even close to 1/5 the value of the products they bid on and Maxsold fees are so high that you can be sure they are the only one to make any money. I would advise you donate your stuff to a charity and take the tax write off. 5% of the people don't show up to pick up what they bid on. Each bidder has a time to pick up and if they call with an excuse Maxsold gives their money back and you are stuck with paying someone to haul the stuff away especially if you have a deadline because of settlement on your house. I'm advising my friends against this type of auction. It's great for dealers and resellers because of how cheap they can buy merchandise. It you are a seller don't waste your time. $5.00 for a like new six foot bookcase when you have to pay Maxsold $10 is not a wise choice.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

When you call charities you will find that they do not take bulky items (entertainment units, book cases, dining tables, etc.) as it is cost prohibitive for the charities to send out a truck to get them (and the market is flooded with those items being given away on Craigslist.) So, if it was not for MaxSold, the seller would face high disposal costs - it's cheaper to have those items sell for a few dollars and get taken away than getting stuck with items. We don't allow buyers to get their money back for no-shows. Please see our past auction results at MaxSold.com/Past - you will find that the prices are competitive and we often achieve a 100% sell through rate, way more than one would through a traditional estate sale.

Thumbnail of user juliaw65
Canada
1 review
6 helpful votes
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October 31st, 2017

MaxSold is the first thing I check when I get home from work. What fun. We love finding ancient (vintage?) yet useful gadgets for around the property. The staff are always courteous and well organized when we arrive. We went 3 hours' drive from home for some discontinued china for my best friend. She cried, and was thrilled to get some of her missing pieces. Thanks MaxSold, keep up the good work.

Thumbnail of user thomasp122
Rhode Island
1 review
5 helpful votes
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February 27th, 2018

I've recently come across MaxSold, as a collector and reseller of antique & vintage china, crystal, silver etc, I find it to be a wonderful resource for hunting down rare treasures and getting for a reasonable price. Process was smooth & clear and MaxSold is very communicative. I look forward to continue using them.

Thumbnail of user janetm371
Canada
1 review
0 helpful votes
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August 26th, 2019

I have just started buying with MaxSold, and have purchased from seven auctions so far. I have a mobility impairment and love being able to visit so many auctions locations without leaving home. The photos and descriptions have been accurate. The prices have been excellent. Whether the auction is seller-managed or MaxSold managed, pickup has been efficient and pleasant. I like being able to enter a maximum bid, so I don't have to worry about losing an item I really want, and I enjoy being part of the live close when my schedule permits. And I feel good knowing these items won't end on in landfill!

Thumbnail of user sandyl47
New York
1 review
14 helpful votes
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April 10th, 2016

I have purchased a few times from this auction site who advertises designer items that are actually counterfeit and not authentic. They refuse to refund your money based on the fact that they "don't authenticate" their items "they rely on the seller's knowledge". It is illegal to sell fake designer items. Buyer beware, you will pay for an item that you believe is a designer item and when you pick it up, its crap!

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Sandy, have you sent in an email to support so that we can take care of this for you? It is true that we don't authenticate, but we work with you if there is anything untrue in what we state in our catalog.

Thumbnail of user bonnier95
New Jersey
1 review
2 helpful votes
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October 27th, 2018

Twice now I had a winning bid and the sellers have backed out! Buyers are given very strict guidelines to follow and are held accountable but apparently the buyers are not- don't waste your time- Facebook marketplace is a more creditable site for buying

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

A Seller not honoring their side of the transaction certainly is a disappointing outcome and we are sorry this buyer has experienced this twice. Maxsold does it’s best to determine a seller’s ‘FIT’ with our services (Example “FIT” check at www.maxsold.com/start), however, when a seller is either dishonest (themselves and/or us) regarding their priorities (we deliver time, not price, control) or when there is an actual change in circumstances outside the sellers control (theft of goods by a family member, damage to goods (flooding, etc.), location denies the sale to continue, etc.), we have to ensure we prevent more wasted time for all.

Again, this is a rarity at less than 1% of all auctions and we are continuing to refine our FIT questions to ensure Seller’s are setup for success.
If interested, check out this perspective on the evolving need and how Maxsold helps:

https://www.linkedin.com/pulse/maxsold-tomorrows-auction-housetoday-adam-gordon/?fbclid=IwAR2TW2ZfSKtV24WiWZ_yA7RPN4XzAssZ89JWz3v71v4_xrw4SatdQlALV20

MaxSold continues to reinvest all funds made in the pursuit of its vision to Sell. Everything. Simply for downsizing and estate clients without judgement:

http://maxsold.com/maxsold-purpose/

Finally - I would suggest that, even with these rare occurrences, less time is wasted using the Maxsold process than almost any alternative as it only takes seconds to place a bid and, in general, there is no wasted time waiting on site for an item you may not get (like an an estate sale or live auction model). Even on Facebook, you aren’t guaranteed items as the transaction is still based on the trust between a Seller and a Buyer - the difference with Maxsold is that we are hands on in trying to manage it to make sure it’s successful.

Thumbnail of user mikeh406
Virginia
1 review
4 helpful votes
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April 15th, 2018

Just for background, I usually buy from about 10 auction companies in the DC area, Maxsold, being one of the ones I'd recommend least. Probably the worst thing about them is that the pictures and descriptions are usually lacking and there are never previews (at least in the DC area, not sure about other areas). Auction pickups are usually under-staffed, meaning long waits to get items. Employees are allowed to bid on items (only one other company in the area I know of which allows this) which can possibly falsely raise prices. Not saying it does, but definitely a conflict of interests.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

We appreciate the feedback. As a company growing by 100% every year, managing growth through continuous improvement is a core part of our business and certainly wait times is something we continue to manage. Typical wait times should be 1-20 minutes while we ensure the safety and security of all items and personnel on site. We feel this is a vast improvement over 6+ hours in front of a live auctioneer or hours in line at an estate sale with no guarantees that you will win and walk away with anything). For background, Maxsold used to provide previews but found that less than 1% of bidders would attend making the event cost prohibitive. Instead of raising buyer’s premiums typical industry standards of 15%-25%, we try to keep costs down by eliminating things that the market indicates they don’t really want or need. In response to no preview, maxsold has a full/partial refund process for items found to be in a condition other than what was described on our website. Because we work for our Sellers and need 100% of the items sold and removed for the best possible prices, everyone (including maxsold team members with no access to the back end systems) are allowed to bid as. Although they may have a moderate advantage over the bidding public given that 2 or 3 team members may have been on site during cataloging, anyone is welcome to apply and join our ever growing team and enjoy both the challenges and rewards of the job while having the liberty to bid on items they wish against the ever growing market of bidders.

MaxSold continues to reinvest all funds made in the pursuit of its vision of providing access to a downsizing or estate sale to any customer that wants one (http://maxsold.com/maxsold-purpose/). For those interested, check out www.maxsold.com/sell for our process and www.maxsold.com/past for our results.

Thumbnail of user heatherr266
Canada
1 review
0 helpful votes
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January 1st, 2020

The Ottawa Maxsold team were so professional and friendly! Their photographs and descriptions of items for sale were very well done. Most items were sold and the pick up process could not have gone more smoothly. Notably, every effort was made in order that there was no damage to the house. The staff recognized that selling the contents of my parents' home was rather difficult for me personally and could not have been more supportive and understanding. We had some fun! Will definitely recommend the Ottawa Maxsold team.

Thumbnail of user johnd498
Canada
1 review
11 helpful votes
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February 9th, 2016

I am one of the unfortunate business owners that needed to liquidate all of my inventory and equipment so that I could close my business and walk away with the least amount of stress and fuss possible.
A friend recommended MaxSold and within days the process was under-way. The MaxSold staff were great to work with and helped me through this difficult time. The auction was started and over-with within less than two weeks and the funds raised were almost double what I had expected. I would like to say thank-you to everyone at MaxSold for helping my business closure as painless as possible.

Thumbnail of user tg40
New York
1 review
5 helpful votes
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April 10th, 2016

I've checked out a couple of other auction sites and I've settled on Maxsold as providing me with the best experience.
The product descriptions are accurate, the bidding process is fair, the pick up processes are organized and the people who run them are extremely helpful.
Payment is easy and invoicing is extremely clear
It doesn't really get any better than this!

Thumbnail of user karinb127
Canada
1 review
2 helpful votes
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March 13th, 2022
Verified purchase

My gorgeous full leather Natuzzi living room set came from an Ottawa purchase - $820 for a couch, chair and ottoman that were valued at over $6,500 new... it was a steal! My vintage oak roll-top desk? I paid FIFTY FIVE DOLLARS from an auction in Rochester, NY - Mind! Blown! I've furnished my home with fantastic antiques at pennies on the dollar, and have bought vintage jewelry, storage solutions, stained glass supplies, and metalworking tools. The selection of available items at any given time is absolutely astonishing because of the variety of things that different people have and want to downsize. Someone, somewhere, is getting rid of exactly what you're looking for! My pickups have always been very well organized and seamless, staff are friendly and helpful and always look like they're enjoying their job and each other's company.

Tip for consumers:
Create a watchlist, so you don't lose track of something you saw that you were interested in buying. Set a reminder so you can login and see what's going on just around closing time. Automating the process by way of entering a maximum bid helps, so you're not frantically trying to add last minute bids because you got busy and forgot to login at close!

Products used:
I have used and continue to use everything I've bought. Have been a customer since 2015.
..

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Karin,
Thank you so much for being such a longtime MaxSold customer! We really appreciate your support and thanks for providing these great tips for other Bidders.
Support at MaxSold

Thumbnail of user mariant70
Canada
1 review
0 helpful votes
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May 25th, 2022

Maxsold agents helped me throughout answering questions and giving advice. What also helped me tremendously were the many informative tutorials online. I felt a lot of support throughout this whole process.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Marian,
Thanks so much for your review! We are especially pleased to hear that you felt supported through the process. We are super proud of our amazing team hear, and we will make sure that they hear your feedback - they love to know that they are making a difference in the lives of all our customers!
We hope to see you again soon Marian!
Team MaxSold!

Thumbnail of user kelleyg25
Canada
2 reviews
9 helpful votes
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February 13th, 2018

As a buyer I am always surprised by the huge range of items and collections that are up for online bidding. The soft close feature ensures that everyone who is interested in an item is able to bid to their personal comfort and $ level. Because MaxSold huge bidder base, as a seller, I am almost assured everything (or very close to everything) will sell. When I put something up for auction, that is my goal - for that item to sell to the highest bidder. MaxSold does it best!

Thumbnail of user barbs36
Canada
1 review
9 helpful votes
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November 21st, 2016

So many deals, so many different things for sales. Bought 2 black leather sofas for $58!
Did I mention they are in mint condition? And someone gave, yup gave, me 2 black iron wine racks. Only problem with Maxsold is my husband is addicted now and tells me to bid on things he wants and no one believes what I pay! Oh well, their lose my win, win win!

Thumbnail of user cherylb82
Canada
1 review
2 helpful votes
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October 20th, 2016

I love MaxSold and have made purchases from many of their auctions. I have been quite happy with my purchases but mostly it is the people who work for MaxSold. I have always had great people who are helpful and cheerful and seem genuinely glad to help me. I can say I would highly recommend MaxSold to both buyers and sellers. I honestly do not tell many people about this great business because I selfishly want to keep it secret so I can get all the good deals. :)

Thumbnail of user royald17
Massachusetts
1 review
7 helpful votes
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August 16th, 2018

My experience with Maxsold has been positive from start to finish. The auction sites are easy to navigate, loaded with information and the customer service is incredible. They cover everything from pictures to descriptions, keep you update to bids, etc. Right down to when you pick up your merchandise. You can't get any better than this. Thank you MaxSold!

Thumbnail of user lauras146
New York
1 review
5 helpful votes
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April 10th, 2016

I've gone to several MaxSold events in Manhattan and received amazing deals. The staff on site have been helpful and courteous.

The only hesitation I have is the quality of the photos -- you do take a risk on condition, but that's why you can get such bargains!

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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