• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user jamiew115
Delaware
1 review
4 helpful votes
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May 14th, 2018

Great local way to fill your home or shop. Always something right around the corner. You never know whats going to show up.

Thank you.

Professional, friendly, and helpful staff. No problems here.

Thanks,
Jamie

Thumbnail of user christophers158
Georgia
1 review
1 helpful vote
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April 25th, 2018

Absolutely love buying and selling from maxsold! Locally here in Atlanta theres many of repeat buyers so it almost forms a small community of people you see often. I still cant believe some of the great deals Ive found purchasing through maxsold! Highly recommended!

Thumbnail of user rebeccad221
Canada
1 review
0 helpful votes
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September 10th, 2019

Love browsing the auctions for fun items! I have bought three times and have had great experiences including a money return on an incomplete item which was handled quickly and efficiently! Would happily recommend this to friends!

Thumbnail of user kimberlyc299
North Carolina
1 review
0 helpful votes
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November 1st, 2019

What a wonderful experience. Great people to work with... kind, caring, and professional. We could not have accomplished downsizing my mother's house without MaxSold. I would recommend them to anyone.

Thumbnail of user tomc1651
Canada
1 review
0 helpful votes
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August 31st, 2022

An awesome experience! Downsizing our parent's home for their move to a senior's residence was easy with MaxSold. Within hours of emailing we'd arranged for a team to photograph and catalogue. Tammy and her team were professional and empathetic when helping to rearrange items into lots and presenting information.

The next step was to review the catalogue make corrections and add pertinent information. I should have been more thorough as I missed a few things. Once we approved the catalogue, a start date and pickup date were picked to fit our plan. The team's cooperation was great.

Pickup went better than I expected with over 380 lots. The team kept everyone moving, sorted out any problems, and tracked everything. It was amazing to watch 56 years of acquisitions move into new homes! I'll be calling on MaxSold again!

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Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Many thanks for the feedback Tom. We are pleased to hear that your MaxSold experience went well! We will certainly pass your feedback on to the team as well, as I know that they make the happiness of all our clients their number one goal!

Thumbnail of user peterl175
New York
1 review
6 helpful votes
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November 20th, 2017

I am a relatively new bidder here, but got to say it has been a fantastic experience. Have done enough auction that now when i go for pick up, even before i show my receipt, its hi Peter good to see you. Lets see what ya got this time. Once even as they watched me pack some things, the lady came over and showed me how to better do it so the very fragile glass ware would not break., so kind. Having a bad back and getting some heavy planters, the staff found me a dolly to move the items. Above and beyond duty. Thank you all!

Tip for consumers:
Know what you got and have appropriate packing materials. Sometimes items are close together, have respect for others picking up. After awhile you will get to know a few and its fun.

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Value
Quality
Thumbnail of user teaganm
Canada
1 review
4 helpful votes
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May 16th, 2018

MaxSold is a great company that clearly cares a lot for its customers. Their employees are empathetic and professional when dealing with emotional downsizing and estate auctions. I would recommend them to anyone!

Thumbnail of user robertc1536
California
1 review
0 helpful votes
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August 25th, 2019

I love Maxsold. You can find everything from Canes to corn dog machines on here. You'll just have to keep checking back and make sure to pay that bill at the end of the auction. Most pick up days are on a Saturday so be ready to get your items than.

Thumbnail of user kilgoret
New Jersey
1 review
0 helpful votes
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October 5th, 2019

I have used MaxSold several times to score many incredible deals on all kinds of great stuff; tools, toys, books, home decor, fantastic art, hardware and RECORDS. The staff at the pick up locations has always been fantastic. Extremely polite and helpful. I can't say enough about my local crew(s) (Philadelphia area). Estate sales can be a little uncomfortable sometimes with being in some ones home and trying to get the best deal. The auction format and friendly staff eliminates any of those worries. I would recommend MaxSold to anyone.

Thumbnail of user adamb1559
Canada
1 review
1 helpful vote
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May 19th, 2022

First off the staff are friendly and helpful. You really don't know what is going to be in the auction until you look. I've gotten some really cool stuff like a vintage record playing for $10. I check auctions daily

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Value
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Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Adam,
We were so happy to receive your feedback! We are always excited to hear that we have been able to connect our buyers with items that they love, and in the process keep things out of the landfill! We hope to see you again soon, and that you find some more wonderful items to add to your collection!
Team MaxSold

Thumbnail of user maryv76
Pennsylvania
3 reviews
9 helpful votes
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July 25th, 2017

I am in love again! No need to search any further than the Max Sold site. I have been enjoying the great deals now for over two years travelling within a 75 mile radius to auctions... getting fantastic items at low, low prices for not only myself but passing them along to my church, local animal and homeless shelters and to family and friends. It's so easy and the staff of Max Sold at pick up is always so pleasant and helpful. Try it once and you will be addicted too! They do a super job in preparation and in pick up. Many thanks for all the hard work. Gotta go... need to check out more auctions in area!

Thumbnail of user evied13
Georgia
1 review
0 helpful votes
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September 25th, 2021

I have found many awesome treasures, made extra cash and furnished 2 homes! Not every company is perfect but what I love most about Maxsold is that they go above and beyond to settle any issues you may by some chance have come across.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

We try our best to make both the Buyer and Seller experience a great one. Thanks for being a MaxSold customer, Evie!

Thumbnail of user lynnc169
California
2 reviews
5 helpful votes
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July 30th, 2018

I have found some wonderful deals with MaxSold! From bathroom decor to ceramic planters to decorative baskets to beautiful pictures for my walls! There's something for everyone! And at prices that can't be beat in any thrift store!

Thumbnail of user nancye147
Florida
2 reviews
0 helpful votes
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September 30th, 2019

At the suggestion of a Senior Move Management owner, we contracted MaxSold to perform our on-line auction. Their communications were detailed, professional and provided incredibly complete instructions... something I really needed since I had never done anything like this before! I have recommended them to several of my friends who have reached an age where downsizing is a necessity, but have no idea where to start.

Thumbnail of user duanah1
Georgia
1 review
0 helpful votes
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November 6th, 2019

I love finding bargains. Another persons garbage could be my treasure. This site makes it possible to yard sale without leaving your home, til you go pick up. It is easy to bid on items and follow up with those bids. You get notifications if you have been outbid.

Thumbnail of user rodb23
Canada
2 reviews
11 helpful votes
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January 1st, 2016

Been buying online with a few auction sites and have never ended up with any hidden damage or faulty devices from here. They sell only quality items no junk. I will buy again from MaxSold and refer many friends to their online auctions.

Thumbnail of user davidr412
New Jersey
3 reviews
7 helpful votes
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September 11th, 2017

It was more than a few years back, I became interested in Estate, Storage and other auctions. The process as is, can be expensive, time consuming which may leave you without a good feeling or experience. Finding MaxSold over 5 years ago, all that goes away, it's like the cure for the common cold. The only side effect is to control your spending habits, it can be addictive and to research properly.

I've brought many things I need and some I've resold or even gifted.

It's Fun, Fair and just more Fun... I was caught, so get hooked!

Thumbnail of user michellev161
Canada
1 review
0 helpful votes
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September 11th, 2019

I'm a real person, you can call me Michelle, that's my real name. I use Maxsold to flip goods to pay for a very expensive Masters Program. They are super organized, kind and I have never encountered it not running like a well-oiled machine. At a recent sale there was a MaxSold worker to help with traffic, I mean come on! The Toronto site and people is very good, I never had a chip or crack (no matter how small) not clearly documented in photos and the description. Yes, there are rules, be on time, bring your own bags and no they can't help you move furniture. I would recommend them wholeheartedly.

Thumbnail of user jeffg62
Canada
1 review
7 helpful votes
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December 23rd, 2015

I have been a buyer on Max Sold for about 6 months now, the ads are honest and complete - if there is something wrong/worn/untested, they mention it - you don't often get to preview the items so this transparency is critical.

I have had to contact support a couple of times to inform them someone else is going to make my pick up and once due to discrepancies in a description - immediate results and 100% satisfied.

Also, the local employees (who by now know me to see me) are super nice.

Jeff

Thumbnail of user roberta2469
Massachusetts
1 review
1 helpful vote
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August 8th, 2021

Working with Maxsold was a pleasure. They kept me well informed throughout the process. My only disappointment was I wished we could have got more money for the items as most items were sold far below their value. But if you don't have a ton of time and are moving or have an estate sale it was easy and fast!

Service
Value
Thumbnail of user kevinh652
Massachusetts
1 review
1 helpful vote
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November 20th, 2019

Long time Maxsold customer. Have been acquiring good furniture, rugs, kitchen appliances, tables, chairs, etc. for my rental home and have been satisfied every time. Do your diligence before bidding and be prepared to accept risks if dimensions are not given, pictures don't show the items fully or clearly, or if descriptions are vague - nobody is forcing you to bid!

Thumbnail of user wendys130
Canada
1 review
5 helpful votes
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October 3rd, 2017

My mother found Maxsold first and gave me the web address - haven't looked back! Even if I don't place a bid, I love seeing what's out there. When I have won a bid, the item has always been what it was advertised to be. I've never had a problem with pick up, and in fact, have met some amazing people staffing the sites.

Thumbnail of user manharp
Canada
1 review
2 helpful votes
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July 10th, 2019

First time I have bid on Auction and now I am hooked with buying. Soon I will need help to get rid of my newly acquired collection.
This is a buyer-friendly auction. I bought six items from seller manage auction for about $325 recently. Two Items were claimed "new" but was used. I was bidding on Item based on wrong information. I demanded a refund and return this Item. Within 24 hours they investigate and resolve the issue to my satisfaction. MaxSold staff are very professional and customer friendly. I don't think any other auction company as good as MaxSold.

Service
Value
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Thumbnail of user henryw59
Pennsylvania
1 review
10 helpful votes
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August 21st, 2017

So far I've participated in two MaxSold auctions. I can't say enough good things about how the responsive the site is, effective with its notifications and the available bidding tools make for a great experience. The pickups have been well managed and efficient with friendly helpful staff.

Thumbnail of user terryr548
Canada
1 review
5 helpful votes
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August 6th, 2020

Pickup was total chaos. People arrived hours ahead of or hours after their assigned times. Documentation for sell-managers is very unhelpful. Lot numbers were usually not included with invoices or pickup times. That means you have to collate the lists yourself. The cell phone app also flawed. You can't type in dashes, apostrophes, quotation marks, etc. Fees are also very high when you consider that the self-manager does most of the work. Overall, I would not recommend this for self-managers.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

We appreciate this person’s feedback and hope they also shared this in their pickup reports so that we could address the ‘human’ issue with the buyers who arrived outside their scheduled times. We also agree that we needed to invest in better tools and information for our sellers. Since COVID-19, we have implemented several temporary solutions in order to continue serving Sellers who must sell due to a downsize or estate settlement. For the past 3 months, while leveraging off the shelf tools to support in this strange time, we have been reinvesting in several upgrades including a new scheduling software (to be released in the coming days) and a new cataloging app (coming online before end of September). We continue to focus on our customer experience while reinvesting all funds made in the pursuit of our vision to Sell. Everything. Simply for downsizing and estate clients without judgement: http://maxsold.com/maxsold-purpose

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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