• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user milynneb
Canada
1 review
1 helpful vote
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November 12th, 2019

I have bid and picked up items from at least 5 auctions. Each time I picked up I was met by a friendly max sold associate. The website is easy to use and its exciting to bid and win within a budget.

Thumbnail of user francinec6
California
1 review
19 helpful votes
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February 2nd, 2017

I have been to several Max Sold auctions. They are well organized and pickup is easy. I had a problem once and it was handled quickly and fairly. The signage is good and the people are great.

Thumbnail of user majidr1
Canada
1 review
13 helpful votes
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August 18th, 2017

Good Experience

I would like to show my experience with MAXSOLD. I won a bid on an item, but when I picked the item, I discovered that it did not comply with the description on their site. I made a complaint and I was overwhelmed with their kind professional handling of the problem. I received an apology with a polite e-mail from Sandy Wighton (MaxSold) and even Nicole (MaxSold) helped me with filling the refund form. I will be a loyal client to MAXSOLD.
Majid Rajab

Thumbnail of user jamesj819
Colorado
1 review
2 helpful votes
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August 31st, 2019

Denver Maxsold Supervisor Robert, has been caught saying rude remarks about my weight and sexual orientation. I have complained and nothing has been done.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

We were surprised to read this review about one of our team members and so we reached out to this reviewer directly, but we have heard no response, and have reviewed our escalation notices from customers and found no records of any previous complaints related to this issue. Sadly, this review may be motivated by other factors as the members of our Denver team who come from all walks of life (including the LGBTQ community) as well as all shapes and sizes, have nothing but good things to say about Robert.
Our commitment to our customers is to provide a Reliable Efficient Safe and Transparent pickup so they can REST easy that our process will be smooth. Any customer who feels unsafe is encouraged to report it to our team via support@maxsold.com (and I encourage this customer to do so if they truy have cause for concern that we should look into).
If you are thinking about bidding, please read (and more importantly, understand!) our brief terms and conditions before deciding to bid https://maxsold.com/terms-and-conditions
To see WHY our bidder policies are made the way they are, watch this short clip about Ethel: https://www.youtube.com/watch?v=EKUDQZ6sSCM
For more on Maxsold’s Purpose, check out: https://maxsold.com/maxsold-purpose

Thumbnail of user morganj125
Canada
1 review
0 helpful votes
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May 26th, 2022

So efficient and easy to access. I am so happy with this company overall. I have never done online auctions, this was my first time, and I will definitely be returning!

Tip for consumers:
Bid, bid, bid! If you like it, don’t wait on it!

Products used:
Home decor

Service
Value
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Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Morgan,
Thank you so much for your 5 star review! We are always happy to hear that people are enjoying using MaxSold! We look forward to seeing you again really soon!
Team MaxSold!

Thumbnail of user sharriey
Washington
1 review
0 helpful votes
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May 1st, 2018

MaxSold is the best online auction site, and best yet, a couple days after the auction is over you can go pick up your "winnings", no shipping charge because you're the one picking up the items.

Thumbnail of user joanneb48
Canada
1 review
6 helpful votes
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June 7th, 2016

I love MaxSold. I have founds some items from mt childhood and love it. I always bid on the things that are harder to find and they never disappoint. Easy and I control what I pay!

Thumbnail of user kima66
New York
1 review
9 helpful votes
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January 10th, 2016

I love having a chance to buy things that are well loved and cared for. I get great things for my house and sell what i dont need and make some extra money

Thumbnail of user josephl362
Canada
1 review
0 helpful votes
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August 27th, 2019

Very good if you are just looking for random stuff that you may need at a low low price! Very thing is very clear, you bid and see if you won then go pick it up! Thats it!

Thumbnail of user ameenz
Canada
1 review
1 helpful vote
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May 1st, 2018

My experience with Maxsold has been great all around. From an easy to use site to a simple pick-up process, I have had no issues in my experience with Maxsold.

Thumbnail of user laurenp122
Canada
1 review
0 helpful votes
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April 14th, 2019

I hired MaxSold to help me clean out my mom's large family home after she passed away. My brother and I went through the house and removed a good number of treasures we would be keeping, and were able to agree the items left were now 'stuff' to be sold. I think this realization was key and it enabled us to truly 'let go' of the items to be sold.
I found the crew to be professional and VERY good at what they do. The cataloging process was relatively simple and straight forward, and it was very interesting to learn the philosophy behind why they sort the way they do.
In the end, 80% of the goods in the house were sold, leaving only 20% for us to deal with. When we completely emptied the house (remember, with only 20% of the contents left) we still filled a single garage with donations for the Salvation Army AND filled a 20 yard dumpster. I cannot imagine what we would have done without this auction.
In the end the items were sold for $1500, and our take was just under $350 - for which I was immensely grateful. Not only did we save 80% our mom's items from going in the garbage, but we got paid for someone else to clean out the house. A complete win/win in my books.

Products used:
we opted for the full-service package where they come and prepare everything and handle the pickups as well. Worth every penny

Service
Value
Quality
Thumbnail of user ursulac4
Connecticut
1 review
28 helpful votes
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March 2nd, 2017

I bid on a few lots at a few different auctions on MaxSold and one in has been bringing in money for me, as a reseller, for well over a year. I had the BEST experience at one sale in particular and I LOVE bidding and buying from this company!

Thumbnail of user bryanj34
Canada
1 review
34 helpful votes
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March 17th, 2017

Bought a high end Kitchenaid mixer for a great price! Mixer was in mint condition and I have been baking up a storm ever since! The crew is always great in pick up day! Always fun and a good deal!

Thumbnail of user stephanosp
Canada
1 review
23 helpful votes
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February 20th, 2017

First off, let me start off with a counter for some of the negative reviews for MaxSold on here. I am in no way affiliated to the company, or any of its employees, and am only leaving feedback because I have been using the site for the past 6 months or so and feel that its under-rated as such.

If you go into it with the mindset that its for 2nd hand, and used items, then you're off to a good start. It's similar to that end to eBay and other 2nd hand auction sites, with the exception that the items are as is. If you understand that "as is" means that you may get an item that is stuffy or mildew smelling not usually listed in the brief descriptions, but understandable if you think that many of these items have been in storage for decades, and even in basements), or may have blemishes and imperfections (of course listed in the descriptions), then you're more than likely not going to be negatively surprised.

I have found many great bargains on some of the less flashy items for sale, as most people on the site either don't know the value of some of the items, or are too busy to concern themselves with some of the less popular items. Most I have turned around and resold for a profit, but there are a couple of under-rated treasures that I have held onto that are just that, real treasures!

MaxSold is definitely worth a try, but be warned, you just may get hooked!

Thumbnail of user paular61
Canada
1 review
5 helpful votes
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November 2nd, 2017

I love all of my purchases. Great value, as I don't pay over what I think it's worth. And its a green purchase, as I buy something that's a resell versus a new sell. Win-win!

Thumbnail of user peterd529
Washington
1 review
1 helpful vote
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August 31st, 2019

I have just begun with MaxSold but have had nothing but wonderful experiences. I get what I bid on and sometimes extras-will continue doing business and recommending site to friends and family

Thumbnail of user kennyp21
Pennsylvania
1 review
1 helpful vote
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May 6th, 2018

You cant beat some of the prices you can get stuff for.
Waiting rite now for a estate sale to end to pick up bargains. I like to have bidding wars close to end of sale lol

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Sus M.
Canada
1 review
1 helpful vote
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August 27th, 2018

I bid on several items and won 2 from a nearby auction. The process was simple and the people I collected from were very warm and pleasant. I would use MaxSold again.

Thumbnail of user alfredg45
New Hampshire
1 review
0 helpful votes
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September 30th, 2019

As long as you know what you want and only bid when you are sure, those are the only rules everyone should follow. This is a great site and the people are extremely nice to deal with.

Thumbnail of user tanyam49
Canada
1 review
9 helpful votes
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August 28th, 2017

I have participated in more than a few MaxSold auctions. I have always had pleasant experiences. Always fast pickup, from a friendly efficient group of people. Thank you MaxSold!

Thumbnail of user toddp86
Texas
1 review
0 helpful votes
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October 23rd, 2018

. I recently joined Maxsold and found that the whole site is very easy to navigate, and they had a lot of items that I have been looking for. The whole process of bidding was super easy, and you don't have to stay on the website to keep an eye on the auction, if you bid, and someone happens to outbid you, Maxsold instantly sends an email to you letting you know that you have been outbid, and the email has a link to bring you directly to the auction page where you can actually bid higher on the item, as well as was on option to have a max bid. I was in high heaven seeing items that I was interested in and being able to bid on them was even more awesome. And the bids did not start high, they start at $1.00. I won 4 I received an email as to the fact that I won, and information on going to pick up my items. Lots and was so excited to go pick up my items. That day, unfortunately, my vehicle broke down, and I was not able to pick up my items, and I received a phone call from Maxsold reminding me about the items that I needed to pick up, I explained my situation to them, and they completely understood, they instantly sent me a refund form in my email, and after I filled it out, they had my refund process completed before I knew it. I could not have been happier. I feel like Maxsold goes way and beyond my expectations. Keep up the great work Maxsold!

Thumbnail of user romank69
Canada
1 review
0 helpful votes
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November 22nd, 2018

I live it and I need it. I got into MaxSold auction and can't stop. The items offering are usually great and worth much more than you get then for. Ideal for eco buying or resell. Recommend!

Thumbnail of user vanessal50
California
1 review
5 helpful votes
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October 20th, 2017

Maxsold is great, I've found more treasures in the auction at Max sold then in everyday stores. I love looking at the catalogues and the staff is awesome.

Thumbnail of user matta145
Canada
1 review
0 helpful votes
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November 6th, 2019

The MaxSold interface is so easy to use, and the updates and notifications make is very easy to track bids, the max bid option helps you not get caught up a bidding war, just set it and forget it.

Thumbnail of user melissah269
Canada
1 review
3 helpful votes
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September 11th, 2018

The process is 99% of the time smooth. The staff are usually excellent and the deals are even better.
I am always surprised at how organized they are and friendly.

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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