MaxSold

My bid won at an auction in Ajax (Ontario, Canada) Moving Online Auction - Smales Drive
I was very please but when I arrived I found the rug still being used in the living room. It was wet outside and people were walking all over it. I didn't want to be rude and say something, so I just closed my eyes, rolled it up and brought it home.
The description read...Rug.
Condition: Needs Cleaning Measurements: 8x10
Okay so cleaning is so simple.
I examined the pictures prior to placing my bid and saw just a couple of little spots here and there. Nothing too hard to get clean 😡
When I got home I rolled out the rug and wanted to CRY I just bought a rug for $95.00+ with a MASSIVE RUB SPOT. Yeah A WARN OUT RUB SPOT...there's no cleaning that out.
I went back to all the pictures that were originally posted and whomever had listed the photos FAILED TO POST THOSE OMES! I'm so upset and I honest don't know what to do!

I am posting two photographs of the rubbed out worn out spot and I have added screenshots of the photos that were in the auction.

Absolutely disappointed with you. Max Sold. That was so bad of you.

I highly recommend using MaxSold. I did the MaxSold managed auction. The process was extremely well organized. Every staff member was friendly and accommodating.

As a seller I was very excited to have Maxsold hold an auction for the contents of my deceased parents. Talk with a gentleman who sent the contract to me to review. Reviewed contract called back with some questions which were answered. Signed the contract and set the date for the photography and putting things in lots, auction dates and pick up date. When they came to do the photos, they seemed to rushed and were told by the coordinator to put things in large lots--I understood things would be put in lots but not as large as they were. Items that should have been in the auction were not photographed. (Now I am glad they were not) Reviewing the pictures took a lot of time and they were not of good quality and did not show the items in a flattering manner. Should have pulled more lots than I did. The auction was a BIG disappointment. Many valuable items sold way way below what they were worth. Once the auction began I tried to call the coordinator had to leave messages but those messages were never returned. She was very prompt to return calls before the photograph session and the beginning of the auction.

Disappointed also because their website indicated regular bidders and not being experienced with anything like this, thought that Maxsold had bidders that they would notifiy with specific collectibles. Many items did not sale which is a blessing we will hold our own yard sales.
Again, I would NOT recommend this company.

I have been buying on maxsold for around a year and I have to sat it is amazing - The items that I have found have been fantastic - I have also been able to resell some of the items I have bid on and won for a nice profit- though I normally keep most of the items for myself - I urge you to check out the site

Maxsold has been a godsend to our family! We are restoring a historic home and it has allowed us to furnish the home at a price we can afford. Thanks maxsold!

I went to pickup items won at auction at specified time given, no one was there. I called maxsold, received no help, called 4 different times, emailed, was told I was not there at my appointed time, WHICH I WAS, THEY had it wrong! Its been over a week and still no satisfaction. This is not a way to run a business, not happy. Spread the word, DON'T DO BUSSINESS WITH MAXSOLD!

I have been to about half a dozen sales and it has always been a positive experience. The items I have purchased have been exactly what I expected and sometimes better.

I have been purchasing items through Maxsold for 2 years. Every experience has been pleasant and organized. The process is simple and the staff is professional and friendly

I'm a regular, I look for deals. I find them! Sometimes I find something that's very nice that I want so I spend a little more! I'm so happy I found Maxsold!

I hate to write a poor review because there are things we were impressed about Maxsold, but getting a hold of someone there to respond to questions and concerns was so frustrating and pointless! We have tried numerous times to speak to ANYONE at the company and it seems that once they have your business, they couldn't care less about you. Leaving messages on the phone or email was a huge waste of time. The biggest problem was the billing. We were charged for something that was stolen during the pickup even though it was a partner managed auction and there were 4 people at the house supposedly watching people go pick up their purchases. After the item was discovered to be stolen, the manager told us that the rightful purchaser would be refunded but we would be charged! After I complained to someone that evening via phone (after many attempts to get a hold of someone), Riley (on the phone) assured me that Maxsold would NOT charge us. A week later, we got the bill and lo and behold, WE WERE CHARGED! No one answers the phone to explain. I am truly disgusted and will not recommend Maxsold to anyone!

Had a great experience with Maxsold. The team they sent knew what they were doing, they were professional and helpful with getting the house ready for the sale and the day of the sale as well.

The auctions are done well. The attention to detail on the pictures are done well. The pick up process is done well. I keep coming back for more. I love these auctions

This was the best. I did not have to do anything and I did not have to trash anything. The ladies were great. The pickup was so organized, it was smooth as silk

We recently sold my mothers home, as she was moving to a retirement community.
We had a fairly tight timeline, so we were concerned that we could have the house cleared out in time for settlement, but they did a great job of accommodating our schedule. After signing up with Maxsold, they had a team of 7 at the house within a week to photograph and catalog everything. Two days later we approved the catalog, and we were live the next day. Pick up day, Maxsold had another team of 7 who handled everything. They escorted all the buyers into the house, the buyers packed and moved everything, we didn't need to do a thing. The team was professional, very friendly, and compassionate. Best of all, the overall sale exceeded our expectations.
If i could do one thing different... There were a couple items that I believe could have brought a higher sale, and cataloged or photographed a little better to highlight the brand of markings. However, catalog day was extremely busy, so i believe could have done my homework a little better and i should have provided some information for these items.

Tons of interesting and useful items at more than affordable prices. It's your one-stop shop for anything you need from furniture to cleaning supplies-they have it all!

I am writing about Maxsold to warn everyone not to sell or buy from their online auctions. For one they customer service don't know really anything about auctions, their online chat is just generated responses. You can't get a manager, owner or any legit person to contact you. They have no problem trying to charge you card over and over again but will not return my call or claim that someone will get right back to me. I have bid on many items & wanted more info on them snatches, damages, labels & they send they can't help because the seller never returns their calls. First of all that's bull... The sellers want to make as much money as possible. I have been a antique dealer for over 25 years & spent a lot of money in auction houses online & in person and the lack knowledge, etiquette, & large commissions that they charge to the seller who does ALL THE WORK is a disgrace. So when I was questioning myself on purchase, I went on the Better Business Bureau, I was confirmed to NEVER BUY from this company. The reviews & complaints are REALLY BAD & MANY. And the saddest thing in they take advantage the seller BIG TIME. This company should be shut down.

Awesome way to do business and get great deals. I have only done one purchase. The workers helpful and pleasant to deal with. I will definatly do it again and you should too

I love Maxsold because I can find a VARIETY of items at AWESOME PRICES! I am able to bid on Merchandise at my own leisure. I love that I can put in my highest bid and NOT WORRY about getting overcharged. Wish I had discoved Maxsold years ago.

I decided to relocate to my late father's 3 BR home in Maryland (my childhood home). Needed to sell most furnishings to make room for mine. A friend suggested MaxSold. From the moment I contacted Amanda for assistance to the day of pick up of items, I did not have to worry about anything. Once I decided what to sell and made the items accessible, MaxSold handled everything else. Patti Ridlon, Operations Manager, did an outstanding job of planning, organizing and managing all aspects of the auction. The set up and pick up events were executed flawlessly by Matt, Julie, Himi, Jamie, Cindy, Samantha, and Brittany. Their expertise, friendliness, and can-do attitude made all of the difference. I am very grateful to Adam Gordon, CEO, and everyone at MaxSold for raising the bar beyond all expectations. MaxSold is a tremendously helpful resource to sellers and buyers alike thanks to the outstanding planning, organization and execution of its leadership and team. Also, I have referred their impressive establishment to family and friends, and look forward to being a buyer in the future. Many thanks, MaxSold! Linda Erwin 5/22/2017

I have attended several different live auctions and bid frequently on items in on-line auctions.
I resell most items but have also acquired some incredible antique and modern items for my house. At first I was quite cautious about bidding online but after a few MaxSold on-line auction sales I have become quite confident with buying like that. I have found the Maxsold item descriptions to be very accurate and their photos to be very clear. Especially clear if there happened to be a flaw in an item. In addition to there transparent descriptions and clear photos I have found MaxSold to be very easy to deal with over the phone if I had a question about an item. One example of the help the people at MaxSold have provided is a call I had made to them with a question about a photo of a sofa. In this case it looked to be a flaw on an arm of the sofa in one of the photos. It turned out to be just a "postit" note attached to the arm. Upon my closer inspection at the open house it was simply a "postit" note just as they said.
Very comforting to know that the company is as honest and open as I have found MaxSold to be!
Michael
Kingston Ontario

Boy was this easy. I got a huge cabinet I've been looking for a long time for such a low price! It was easy to deal with the person at the pick up, bidding was super easy, and I couldn't be happier!

Hello all My wife and I have bid on many Auctions on Max Sold and won and Lost. Be we have gotten some really great deals. So Max Sold please keep up the Great work you do.

Thank you Chris Glover

I had to get rid of a lot of household items when downsizing to a condo. Maxsold was the best solution. It was so easy and saved me from a lot of back breaking work and expense. Thanks so much!