• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user bg118
Canada
1 review
0 helpful votes
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September 29th, 2019

Simple, clear, and 100% successful.
The few times I called for assistance (being IT challenged!) everyone was very knowledgable, personable and helpful, they talked me through and it was plain sailing uploading my items and descriptions. The whole process worked with no issues. Rid my home of no longer required items by them being recycled with some else and they came and took them away with the bounce of paying.

Thumbnail of user lindas382
Massachusetts
1 review
32 helpful votes
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March 3rd, 2017

I have purchased many items from many auctions in my area through MaxSold and every experience has been great! Not only have I bid and won some really great items, but the staff at the homes are helpful, polite and considerate and always in a good mood! I love MaxSold!

Thumbnail of user sharonc162
Georgia
1 review
6 helpful votes
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September 27th, 2017

Super simple. You go online - view the items up for auction - place your bid - pick up your items. No hassles. All items were as described and easy to locate. At pick up they have people who direct you to your items and make sure everything is as expected. Got great merchandise at great prices.

Thumbnail of user charlesb194
Massachusetts
1 review
5 helpful votes
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September 18th, 2017

I really like Max Sold. The ease of shopping estate sales from home through online bidding. I have bought many quality lots from several sales. Definitely the way to go to get what you want and avoid the aggravation of dealing with the lines and crowds of live estate sales.

Thumbnail of user barbh14
Canada
1 review
13 helpful votes
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June 27th, 2017

I have never done anything like this before, and was absolutely amazed how proficient and capable the people were! From taking pictures to the final sale I was truly amazed. The professionalism and friendliness from everyone I dealt with was awesome. I highly recommend their services to anyone I speak with and will continue to do so. Also, my contact was very helpful with all my questions, and always had time for me. They all made me feel as though I was their only concern at the time, and I'm sure I wasn't. My husband runs a moving company and is already recommending their service to others.
Thank you MaxSold

Thumbnail of user michellep475
Pennsylvania
1 review
0 helpful votes
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September 11th, 2019

You are able to able to purchase amazing items to fill your home and amazing prices! Sometimes you can get high items that are valued at over $100 for less than $30! Plus when you come to pick up your stuff, the staff is very friendly and escorts you to your items. They all look like they love their job and are very helpful. I recommend this company to buy from rather than eBay!

Thumbnail of user youssefe13
Canada
1 review
0 helpful votes
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December 5th, 2018

Everyday I'm looking t their website to see what things others are selling. Sometimes you find something you need and other time, things you want and is in good condition. Bidding is easy and pick is hassle free

Thumbnail of user katherineb211
New Jersey
1 review
0 helpful votes
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October 30th, 2019

I have won a few auctions for antique dolls and toys that I defintely would not have gotten for the same great prices elsewhere. And I love the mix. Never know what you might find! Other auction sites can be rediculously expensive and seem impossible to win at. Maxsold is fair and priced right.

Thumbnail of user meadowb
Virginia
1 review
10 helpful votes
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April 11th, 2016

I can't give a higher rating. MaxSold, has only and EVERY time, been professional and extremely helpful. I frequent estate sales and other auctions and MaxSold is by far the very best. My neighbor recently downsized and use MaxSold and they were very pleased too. Can't say enough great things about them!

Thumbnail of user natalieh82
Colorado
1 review
4 helpful votes
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May 24th, 2018

Absolutely love Maxsold! I buy lots from their online auction sales and I flip them! Their selection and quality of items up for auction are superb! My very first purchase of any kind of estate lots was from MaxSold and I was hooked after picking up my treasures! The Maxsold employees are awesome to work with! Love this company and love the online auction forum

Thumbnail of user pamf35
Connecticut
1 review
6 helpful votes
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October 31st, 2017

I have bid on 7 of these auctions, and each one has been outstanding! The items are well described and the pictures are very helpful... speaking of helpful, thats where the staff comes in, everyone that i have come in contact with has been very polite, cheery and helpful. I look forward to each auction that opens!

Thumbnail of user jeanm262
VE
1 review
2 helpful votes
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October 2nd, 2018

Great solution for downsizing, minimal work for sellers, opportunity for seller to make money in addition to cleaning out their space. An answer for individuals to move forward with their lives burden-free. Benefits: Customer satisfaction.

Thumbnail of user md155
Massachusetts
1 review
10 helpful votes
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April 10th, 2016

I have bid on many items through MaxSold and won quite a few of those. The whole process couldn't be any easier. From the convenience of your own home, you review and bid on the lots offered. There is information on each lot and pictures of the items. Most of the time there is a preview day when you can personally visit the site of the auction items, in case you feel the need to see them in person. There was a time or 2 when I was missing 1 or 2 items from one of the lots I won but those instances were resolved very quickly through MaxSold. I have NEVER arrived to find that any of my lots had already been picked up. The MaxSold agents at the site are right there and they check off the items I am picking up. I will continue to use MaxSold.

Service
Value
Thumbnail of user jacquelync79
California
1 review
2 helpful votes
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October 4th, 2021

I will not refer any of my clients to Max Sold as a seller. The platform is a loser for sellers. The people were great. If they would set a base price on items to start and not sell items for 1.00 I would refer my clients as I sell Real Estate. So not happy, J. Carter

Tip for consumers:
Buy but DO NOT SELL

Products used:
NA

Service
Thumbnail of user davidk2675
Virginia
1 review
0 helpful votes
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October 2nd, 2021

Not allowed to review and make changes in write up of items for sale before hand. Therefore accurate description of items not accomplished. Expensive quality items sold for tiny fraction of their worth. Sale was supposed to last for 7 days, Only 3 days happened.

Thumbnail of user hollym275
Canada
1 review
2 helpful votes
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September 2nd, 2020

All of the process was easy and efficient. The videos really helped and I received prompt responses to any and all e mails and calls. This was the best way ever to dispose of all of the item of my dad's estate. So much better than organizing things to be sold on my own and/or sending them to charity! And all completed in the 11 days stated.

Thumbnail of user kennetha289
Georgia
1 review
0 helpful votes
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January 26th, 2021

I've been shopping on the Maxsold auction site for several years now and I have always gotten great deals and great service from the site. The reps onsite at the pickup location are always helpful and friendly. The pictures on the site are usually very informative and give a good indication of the condition of the items being offered. I will shop here again.

Tip for consumers:
Don't get too excited with winning. Set a top price you are willing to pay and wait until the auction is over to see if you won.

Products used:
I've probably purchased 50 things from Maxsold. I use all of them

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Wow, thanks so much for the kind words, we are so happy you enjoy shopping on MaxSold!
And thank you for the tips for other bidders!
Thank you!

Thumbnail of user nancyannl
Florida
1 review
0 helpful votes
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November 23rd, 2023

MaxSold lurs you in with $1.00 bid increments, and entice you with a Max bid, but beware, the $1. Increments increase to $3, $5. $10 + quickly. They do not have this printed on their site so if you're not watching it, and you think the max bid will be $1. (it will increase quickly to more $, and you don't know about it until they have used it to get to your Max bid. So if you bid on MaxSold, keep an eye on the $ increases...for each bid. It used to be $1. Increments, but no more...

Service
Value
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Nancy,

We are sorry that you were not aware of the change to bid increments. There has always be a differing level of bid increments as pricing increases, the last change / update was around 2 years ago. Here is a link to the website where it is listed for future reference,

https://support.maxsold.com/hc/en-us/articles/203144054-How-do-bid-increments-work-

Please feel free to connect with us at support@maxsold.com if we can be of any assistance.

Team MaxSold

Thumbnail of user stephenk71
Canada
5 reviews
8 helpful votes
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October 17th, 2016

I have made a number of purchases through MaxSold, some have been great deals, others have been great items, but I keep coming back because you never know what you may find! Quick easy way to empty out a space as well, I have recommended MS to many friends, both buyers and sellers, and will happily continue to use the service!

Tip for consumers:
Watch those late minute snipers...

Service
Value
Quality
Thumbnail of user williams791
Connecticut
1 review
17 helpful votes
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May 23rd, 2017

When I went to pick up my stuff there were helpers there to give mea hand. Thanks goes out to Jack, Mike and Mikes wife whose name I never got for helping me load up my car. I was so happy that they were there to help m as my stuff was down stairs and I would still be there now if not for their help. Thanks again for all the help.
Bill Safee

Thumbnail of user igeneyoung
Canada
1 review
0 helpful votes
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September 11th, 2023

1. Maxsold -Management doesn't think of seller/team reader with attitude towards, or due to non-experience with dealing with issues.
2. Whenever items are missing from the site or switched items with other auction winners.
They just try to make excuses by covering their faults.
Maxsold doesn't care for how we get there or with hope to get the winning items.
Obviously Seems like Maxsold thinks time spent to get there and gas is free, not mind disappointing.
I strongly recommend setting up manuals toward pick up processa and dealing with pick ups.
I met a lot of people complaining at the site for pick up.

Bid ended 1dollar doesn't mean the seller can remove items valuable more than 1 dollar.
Maxsold please care for the pick up process train employees.
Not only care for your commissions but you should train employees

Service
Value
Shipping
Returns
Quality
Thumbnail of user heidic28
Pennsylvania
1 review
5 helpful votes
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September 18th, 2017

Register, Bid what you want to pay, when you win you get an invoice with your totals, your pick up times and the address. Show up with people to help you, a vehicle large enough to haul everything and boxes. Check in with the lead and the team will take you to your stuff. Pay attention to the details in the photos on the website catalog - sometimes there's more stuff than you think there is. If you have tons of small breakable items you are probably going to be one of the first ones scheduled to pick up as you need to pack up your stuff so the bigger items can be moved. There is a ton of stuff that goes on and it can be hectic. Pay attention - get in, get your stuff, and get out. Easy. Great Deals.

Thumbnail of user rhondar67
Canada
1 review
1 helpful vote
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November 7th, 2018

I bought two table lamps on the Maxsold site. It was easy to bid and the two minute extension brought fairness to the auction, making it very similarly to a live auction. I arrived at the scheduled pickup time and was pleased there was no lineup. I was in and out in less than three minutes and the items were exactly as presented on the auction site.

Thumbnail of user eleanorp12
Delaware
1 review
6 helpful votes
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August 29th, 2018

I have to admit to being skeptical of this process to start with but I am totally sold now. Sometimes the prices go quite high (good for the seller) and sometimes they go quite low (good for the buyer). I have found the descriptions to generally be accurate and the process of bidding as well as picking up to be quite organized. The major advantage to the seller is that your stuff is sold and gone in a short time period. For a buyer, you don't have to spend all day at a brick & mortar auction or drive all over town to yard sales. Shop from the comfort of your home & make one trip to pick everything up.

Thumbnail of user stephaniec19
Pennsylvania
2 reviews
9 helpful votes
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December 3rd, 2017

The efficiency by which Maxsold thought through their process for pick up is well organized. The treasures you can find are unlimited. The only critique is the consistency of the staff at the pickups are very varied.

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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