• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user elizabethb614
Canada
1 review
0 helpful votes
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November 11th, 2019

The directions were easy to get to once there the signage was big enough that we did not have to search and then it was in a clean location and there were enough people waiting so that we did not have to. We have been bidding on MaxSold since the beginning and we have never been unhappy.

Thumbnail of user patp124
Canada
1 review
0 helpful votes
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August 25th, 2019

The first thing you need to understand is how an auction works, that's on you. If you don't like how it works than don't use it. The next thing you need to understand is the value of the item you are bidding on, that's also on you to decide. If you are a seller, do your own selling if you want to make sure you are getting the price you are going to be happy living with, otherwise you are at the mercy of the auction process.

Thumbnail of user jeanc510
Canada
1 review
0 helpful votes
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May 11th, 2021

Our crew was amazing. They were friendly, helpful and did a wonderful job with cataloging and pickup. Kevin, Jill, Elizabeth, Wendy and Ron were great! Thanks again for a super experience. Jean and Mike

Service
Value
Thumbnail of user marthaa43
California
1 review
7 helpful votes
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February 26th, 2018

I recently had to move after the death of my husband. I engaged MaxSold because I had difficulty selling things myself. I was also being pressured to move quickly. The initial meeting with MaxSold staff was a revelation. Two people came in and organized a sale out of a lot of stuff that wasn't well organized. They photographed my stuff and held the auction on line. Then three MaxSold people came in and got all that was sold to the right people. They even helped me look for a wedding ring that had been lost months before. If I ever have to do this again, i. E., sell a lot of things, I would be happy to engage them again. I recommend MaxSold as a way to downsize, whether it is because you want to or because you have to.

Thumbnail of user deborahd1694
Canada
1 review
0 helpful votes
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June 9th, 2022

We used Maxsold to auction off the contents of our house. From the very first phone conversation right through to the end of the pick up process the staff at Maxsold were clear in the explanation of their service, gave solid advice and managed our expectations appropriately. We used their full service option and as a result sold over 90% of our items and after the initial fee and commission we actually got a decent return.
Wade was super helpful every step of the way and Avi and the cataloging team and later the pick up team were professional and efficient. If I were to make any suggestion at all for improvement it would only be that it might be a good idea to place a sign on the lawn for the duration of the auction indicating the information on how to access the auction. Terrific job Maxsold!

Service
Value
Thumbnail of user davidr956
Georgia
1 review
5 helpful votes
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August 15th, 2018

From the start MaxSold computer platform works great and is easy to use. The catalog works well and the bidding is easy. The communications with bidders is excellent and the item pick up is well organized and is to make.

Thumbnail of user janicek104
Canada
1 review
0 helpful votes
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October 26th, 2019

Using MaxSold 8 times now, every time I go to the locations for picking up my treasures, the items are always ready for me to collect (or wrap) and the staff are friendly and most helpful. Thank you MaxSold!

Products used:
Reggies Hot Grill in Peterborough makes delicious hamburger combos. Mine was the Hawaiian burger with a grilled pineapple on top. We used the certificate yesterday - it was our first time there - and we could tell that Josh, the young man that served us enjoyed what he did.
Thank you Reggies Hot Grill for having certificates on MaxSold.

Service
Value
Quality
Thumbnail of user jordynt1
Canada
1 review
0 helpful votes
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October 23rd, 2019

I have bought MANY things off Maxsold and have never been disappointed. Descriptions are always accurate (no one saying BNIB, only to get there and find that Salvation Army wouldn't even take it), if there is damage they say so, if not, great! Have never had to try to return anything and have never had them over charge me. If you ask me, it's better than eBay!
Can't wait to win again! Thanks MaxSold!

Thumbnail of user springk
Pennsylvania
4 reviews
27 helpful votes
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April 5th, 2018

I have participated in estate sales and on on-site auctions for many many years. Even as a child I recall going to auctions and waving my grandmother's paddle to win my "things". As I got older the stress would get to me to the point that I would bet on things I didn't need just to win LOL. When I first discovered maxsold, I was skeptical. But after at least 10 successful auction purchases (and a few that I was hoping not to win haha) I can truly say that Max old issiimply the best auction program to participate in. With no reserve and no minimum bid, friendly employees working at every site, easy in easy out, easy pay and complete credit card security it is the way to go! If i ever have to downsize or know someone who is I'll recommend MaxSold without hesitation

Thumbnail of user cindib41
Florida
2 reviews
0 helpful votes
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May 14th, 2021

The Maxsold team was great. They did such a good job cataloging everything. I would highly recommend this company to help with any estate sale, downsizing or moving. Everything we had listed, sold. It weas truly a terriffic experience.

Service
Value
Thumbnail of user justinr819
California
1 review
0 helpful votes
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October 23rd, 2022

Do you have girls that work with you or for you, Sarah Tammy, morissa, April and many more that do meth on their break and steal from the people they are supposed to be helping I will not hire this place. It is a joke they have no idea who they're hiring to do the work.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Justin,
Many thanks for your feedback. We are of course concerned to hear the allegation of theft, and substance abuse. If you could please send full details of your experience to care@maxsold.com we will begin an immediate investigation in to your claims.
Team MaxSold

Thumbnail of user georgev31
Massachusetts
2 reviews
25 helpful votes
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July 29th, 2016

If you read these reviews, you'll see that most are posted by buyers who got "great deals". That translates to low profits (if any) for sellers. With Maxsolds requirment that they make a $1000 minimum, there is no incentive for their hourly paid employees to make the extra effort to photograph or describe your items in a way that might encourage more bidding.
I had to do a lot more work and cakoling than I expected to try to make sure I could get the most for my items. Maxsold fell far short of that. Any follow up comments on this site by their management will simply try to gloss over the issue and lay blame on the complainant. Shame on them.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi George, We publish 100% of our results online - www.MaxSold.com/past-auctions We have lots of seller reviews - but of course there are 100s of buyers for every auction so we get reviews from more buyers than we do from sellers. Please use our past auction results to judge our ability to sell practically everything within a 2-week time limit.

Thumbnail of user phyllise3
Canada
1 review
9 helpful votes
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February 22nd, 2016

I was moving and downsizing on quite short notice, so time was very important. I contacted Maxsold, having been referred to them by a friend, who had done some business with them. I was quite impressed how the procedure worked,, very well organized and I felt secure with the arrangement as anyone coming to my home for pickup was supervised. They were very well organized and the pickup went very smooth I think it was great safe way to handle the selling of various items, from the cataloging,, pictures,, online bidding,, payment procedure and pickup. For the homeowner it was a great way to downsize. I would certainly recommend this way of selling with Maxsold to anyone.

Thumbnail of user bettys790
Canada
1 review
0 helpful votes
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July 21st, 2021

MaxSold is an execellent way to shop for both practical and unique decorative items. There is such a broad range of products offered by auction. I have purchased many useful items as well as many beautiful decorative pieces. The auction process is very simple and straighforward. The pickup process is also simple. The staff who administer the pickup have been very helpful and kind. I would recommend MaxSold to anyone wanting a bargain, treasure, or deal of the day.

Tip for consumers:
Check the status of your bids often so as not to lose your bid.

Products used:
Many of the products I use - garden furniture, costume jewelry for crafts, kitchen utensils and appliance.

Service
Value
Quality
Thumbnail of user jasond842
Maryland
1 review
3 helpful votes
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May 7th, 2021

Excellent concept, ease of use. Attending over 20 of these auctions/events, I have encountered the very same rude employee over and over. Despite complaining to Maxsold, the same employee remains, continuing her rude and unprofessional behavior. Other buyers have complained as well, to no avail. The most recent auction showcased her working the auction with her significant other, making unprofessional comments about the military and police, and asking if they could 'have things' - hinting that if they are not allowed to 'have things' that my account would be banned. I am now banned, was given no explanation from Maxsold, and those two Max employees are not, to my knowledge, held accountable.

Thumbnail of user craigd55
Canada
2 reviews
6 helpful votes
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January 19th, 2018

WOOF! 5 stars from Baddog at 2dogsdigs! We have tried numerous consignment services, but found out about MaxSold and thought it was an intriguing option. Did our first auction in November, and were very pleased with the results. Sure it was nervous starting at $1 - but we had some items go well over $100 that we thought had little value, so it all balanced out. Any over 95% of our nearly 200 items sold! Planning our next one right now... so, yep - BigWOOFS!

Thumbnail of user lawrencel440
Canada
1 review
0 helpful votes
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October 9th, 2021

I do not spend much time on Facebook but I am especially thankful for that day that I discovered a MaxSold ad. We were looking at moving from a big house to a condo. We had stuff we had inherited from family members still sitting in boxes in our basement from our last move of over 20 years ago. We knew we had to get rid of much of it. Then MaxSold came into our lives. Stuff we would have thrown actually made us money. Our first experience netted us about $750 and we did little of the work involved in getting it sold. I recommended it to a friend and we added some of our stuff to their sale and we netted nearly $2K the second time. Can't wait to do it again as I am assembling an inventory now to sell!

Products used:
Artwork, figurines and sold much more!

Service
Value
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Wow! Glad to hear we were able to make the process easy for you and that you had great success selling! Thanks Lawrence.

Thumbnail of user miraj11
Georgia
1 review
0 helpful votes
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November 2nd, 2020

I was very unhappy with Maxsold. Items were grouped together in large groups putting many expensive items together. At one point they grouped 38 candle sticks as 1 lot. Crystal were grouped with wooden ones as well as with large floor candle holders. Expensive vases and urns were grouped together in large groups until I stepped in and made them break them up.
The groups were entirely too large and made no sense how the grouped them.
The photos where poor quality, some dark, some blurred.
I had 3 6' racks if Christmas items. They put each rack as 1 llot. They did nothing to group thing together that made sense. I did all the work, all they did was take pictures. They were supposed to be there till 6:00 but by 3:00 they said they were finished.
I would NOT recommend anyone using Maxsold... we made very little on the sale and felt the quality and professionalism was not there.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Dear Mira,

We are sorry if we somehow misled you regarding our process, fees and value proposition. We would be happy to review your situation and attempt to make it right in your eyes. Please feel free to contact us at support@maxsold.com to review your situation.

For others reviewing this, Maxsold does its very best to provide both a detailed outline of our process (www.maxsold.com/sell) and share our past auction data (www.maxsold.com/past) to prepare sellers for the realities of the market when items must be sold. Where other solutions try to control prices while having no control over time of sale, we give the seller control of time while giving up control of price to market competition. For people who have items that will soon cost them to hold onto, this is the most economic (and green) solution to the problem of getting things removed on their timelines (typically for a much larger value proposition such as a closing real estate transaction or avoiding ongoing costs).

For transparency, the auction results are viewable here: https://maxsold.maxsold.com/auction/acworth-georgia-usa-downsizing-online-auction-picketts-forge-lane-24650/bidgallery/

Thumbnail of user jennr17
Canada
1 review
9 helpful votes
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August 5th, 2017

I have had an account with MaxSold for years and it has impressed me from the start. Over the years, it's impresse me even more with the variety of auctions and items available. I have purchased several items over these years and the process is seamless and everything has been as described. I recommend this website to anyone who's willing to listen. :) 10 Stars!

Thumbnail of user stevel170
North Dakota
1 review
6 helpful votes
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December 5th, 2017

My wife and I watch MaxSold every week. We find great deals all over Mass and Rhode Island. The pick up has always been quick and the MaxSold employees have been pleasant and helpful. Highly recommend watching MaxSold.

Thumbnail of user karenl343
Canada
1 review
1 helpful vote
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May 6th, 2018

I was extremely impressed with the MaxSold team and their operations. They were very professional and capable in all aspects of the sale, as well as the logistics in handling the buyers' arrival for pick up and removal of all the items from a very large condo sale. Faced with last minute challenges from the condo management, they quickly adapted and managed the entire sale without any difficulty, directing buyers in and out of the building in a coordinated fashion, and ensuring a very high degree of care and efficiency. Buyer's identification is checked along with proof of purchase, and staff accompany them to their purchased items for pack up and removal. I was very impressed and would very highly recommend them!

Thumbnail of user cheryls223
Pennsylvania
1 review
3 helpful votes
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May 8th, 2018

I won my first MaxSold Auction item recently and got a great deal. I picked up my item at the site and everyone was so courteous and proffessional. It was a simple process from beginning to end and I'm hooked! Can't wait for the next auction in my area.

Thumbnail of user carloso52
VE
1 review
0 helpful votes
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October 12th, 2018

I am looking for the objects of the Second World War, whether uniforms, weapons, ornaments, nothing related to this historical fact, this page is great, there is a bit of everything, also their auctions are great!

Thumbnail of user christineo48
Massachusetts
1 review
5 helpful votes
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July 24th, 2018

Love Maxsold! The process is so easy and worry free. I thought going to find and pick up my items was going to be a hassle but it WASN'T. I just drove up, my item was right there, I loaded it and in 5 minutes it was all done. Plus it's fun and easy doing the bidding.

Thumbnail of user kevinp741
Arizona
1 review
2 helpful votes
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November 8th, 2020

For the 2nd straight auction additional descriptions details for many of my lots were never added after submitting to Maxsold in the requested timeframe. This is either a major flaw in your system or just laziness by the staff to enter the additional very detailed information for many of the lots. Very disappointed.

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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