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MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.
As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.
First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.
These people called me 3 times before 8AM, and another two times after. They were told to take me off their list, and called me two more times after that. They then sent me emails for their service, I only contacted them to find out who was calling me@ 5:33AM
Tip for consumers:
STAY AS FAR AWAY AS POSSIBLE FROM VULTURES
Products used:
NONE
Told I would get 50% of what items were worth. Pictures were terrible. Had other items stolen that weren't in auction. 20,000 would be full price we got 4000 after we paid them the other 4000. What a ripoff. They aren't well know the employees are a joke
Maxsold takes % of your purchase but no services in return. I hope that anyone reading this will beware of dealing with a company that has no loyalty to their customers.
Tip for consumers:
They do not give any service to the customer even though they charge a premium. There was a time when they would call on the day of the pickup as a reminder but this did not happen. as i mistakenly believed the pickup was the next day. So i paid for items which have since been otherwise disposed of by the seller. Very bad business practice.
Hi Teresa,
We are sorry to hear that you had a bad experience. If you would like to reach out to support team at support@maxsold.com we would be happy to hear from you.
We do make clear on all auctions the date and location of auctions, prior to bidding - and this is also laid out clearly on all invoices. We also send an email reminder of pickup on the day of pickup as well., we are sorry if you missed this. As noted above if you would like to reach out to the team we will be more than happy to see if we can assist,
Team MaxSold.
Maxsold provides one more option to buy things you like, it is really fun and different from other purchase method, full of surprise and excitement, you need to have a try
It's great to hear that you have been enjoying our auction process. Thanks for your support!
Wish I would have read these reviews before I sent them my bank account info, pictures of my family antiques and Any of my personal info…they just sent me a bill that I owe them! They lead you to believe you will get something and, at the last minute they turn the tables on who owes whom…should have listed in Facebook Marketplace or had a weekend yard sale…all nice and cheery to lure you in but, they help the bidders, Not the sellers, as Every one of these reviews has stated…they feel you owe them All…not a good or nice service to those trying to Share a Little profit…they're greedy…BE VERY AWARE!
I got a great buy on a tv bundle from a Maxsold auction in NH. I got a beautiful 42" tv with a stand a dvd player and a soundbar with a subwoofer, including all remotes, all in brand new condition... just a little dusty... for $6.00
We used the services for a Seller Controlled sale and it was an easy process. As compared to garage sales that we have had in the past, we didn't have to barter over price and the marketing methods of MaxSold ensured that our sales was seen by a great deal of interested buyers. The last 1/2 of the auction was very exciting. The pickup process was very effective and all of our customers were pleasant and cognizant of the COVID rules. The service was painless and I will definitely be using MaxSold again.
We’re happy to hear that you had such a great experience with us! Thank you!
One of the things that MaxSold specializes in is the promise that the things listed in your sale will be sold! They may not go for the value that you were hoping to get for them, however, if you have no choice and you simply must vacate your current location by a specified date, then either catalogue your treasures with the "Seller Managed" application or hire the Specialists for a "MaxSold Managed" auction and watch things disappear into the hands of those that will treasure them for the future!
Smooth transaction and overall experience. There was a slight hiccup with things getting started on time, but not a big deal. I'll definitely keep watching MaxSold for new auctions.
I was bored one day and decided to go online and look up if there was such a thing as an online auction, to my surprise there are many. MaxSold however was the easiest to join and starting to bid was just as easy. The bidding starting at $1.00 for each individual item is really great, but can be overwhelming for someone new to auctions as I was and I started bidding on all the things that appealed to me I was outbid a lot and I also outbid others. All in all it's quite exciting and it's a good thing there are so many more people bidding or I'd have to get another residence to put all my treasures in. One thing I really love about MaxSold is the people that work for them. They are all very lovely people and they honestly do their best to make me feel special at every pickup after the auction has ended. I would recommend MaxSold and their employees to anyone and everyone they are top notch in my eyes. They keep their word and do what they can to help you get the most enjoyment out of purchasing treasures through an online auction. MaxSold is legit and if you haven't joined the MaxSold community yet you may be missing out on that one special thing you may never have found without it.
Tip for consumers:
Careful to keep an eye on the dates and times of pickups for each auction so you don't run into a problem the day of pickup. Enjoy the day and don't be cramped for time between houses or make sure to have someone ready to pick up your items if can't. The pick up is just as exciting as the bidding and purchase, slow down and enjoy the ride :).
I have helped many friends fresh out of college get started with nice furnishings. The people there are always super nice and friendly. It never fails, I'm a very satisfied frequent buyer.
I am thrilled with what MaxSold was able to do for me in a couple of weeks. Downsizing and needed both big (furniture) & little items to disappear. It worked like magic. Very happy customer.
My experiences with this site have all been positive. If you're willing to wait for a good deal to come around, there are some interesting and unique items that become available.
You can find some of the coolest hidden gems on MaxSold and pick up is so easy!
Just remember to add their 15% Plus tax of 13% on your wording bid as well.
Tip for consumers:
$1 bids are great!
Products used:
All of my purchases so far
If you are comfortable paying Maxsold 90% of what your items sell for then you can expect to nearly "give everything away". For example, a complete desk set up of computer table, printer table with shelves and drawers and an adjustable desk chair for $3.00.
Several lots were piled up and looked like junk. Complete antique bedroom set with brass bed, chest, dresser, and wash stand gone for less than $250.
Suggestions - there should be a reasonable minimum bid with incremental bids appropriate for the item - $1.00 starting bid is ridiculous; a 10 day bidding period is 5 days too long as there was no action for at least 5 of the 10 days; the items to be sold could be more attractively photographed and displayed to attract buyers.
Beverly and Mark both did their jobs well. Maxsold did as they advertised, "got rid of stuff".
We did not know that 46 lots would net us $ 26.00 by the time we paid $700 fee and 30% commission. And 5 lots were not picked up and one was refused so we had to reimburse that bidder plus get rid of everything left over. No, we will not recommend this company nor the process.
For clarity on MaxSold’s fees, they are outlined here: www.maxsold.com/fees. Depending on the model chosen and the gross auction results, the fees can exceed the proceeds (a typical) or result in some net proceeds to the seller (typical). At the end of the day, MaxSold does not decide what a Seller needs to sell - our job is to recover value on whatever the Seller needs to let go of (typically as a result of an estate or downsize) in the time given to us by the Seller.
As part of our core value of transparency, the results of the auction in question are available for review below and, although we feel our results were fair value under the constraints outlined above, we are ultimately sorry that our seller is disappointed in this case.
https://maxsold.maxsold.com/auction/arvada-colorado-usa-downsizing-online-auction-west-67th-place-17612/bidgallery/
Where other solutions try to control prices while having no control over time of sale, we give the seller control of time while giving up control of price to market competition. For people who have items that will soon cost them to hold onto, this is the most economic (and green) solution to the problem of getting things removed on their timelines (typically for a much larger value proposition such as a closing real estate transaction or avoiding ongoing rental/lease costs).
If interested, check out this perspective on the evolving need and how Maxsold helps:
https://www.linkedin.com/pulse/maxsold-tomorrows-auction-housetoday-adam-gordon/
MaxSold continues to reinvest all funds made in the pursuit of its vision to Sell. Everything. Simply for downsizing and estate clients without judgement: http://maxsold.com/maxsold-purpose/
I like the recycling campaigns they do, since in this way we recover objects that we thought were not useful and to which another person can see great utility
One of my friends went to go pick up a painting an hour away to be told it was missing 5 minutes before they got there. Scammers and junkies keep bought items for themselves.
Andy - we are so sorry to hear about your experience, if you can send details in to care@maxsold.com we will look in to what happened in regards to your purchase and get back with you ASAP.
Pretty pathetic when sellers have to bid on their own items to jack up the prices. I've noticed a trend with Maxsold and this happening. It should be illegal and looked into.
It's disappointing that this customer had an unsatisfactory experience - should they decide to provide more details on who they are / which auction was theirs we would be happy to follow up with them and attempt to make it right in their eyes.
Maxsold sells items from the Seller’s home as part of a downsize or estate sale while allowing family to keep the items they hold most dear and having Maxsold sell the remainder through a transparent online auction where the highest bidder wins with no influence by the Seller or Maxsold. For proof, you need only look what’s left after an auction is over - sold items are removed and the seller is left with an empty home.
We take our rule about unreserved to the highest bidder extremely seriously and are able to share anonymous bid information with bidders (or sellers) that have concerns about bids. All they need do is email support with the auction and lot(s) they would more bid/bidder transparency on and we will be happy to provide it.
What does happen is that most bidders wait until the last few minutes to place their bids which creates a bit of a frenzy for those not using the Maxbid feature.
MaxSold continues towards it’s vision of providing access to a downsizing or estate sale to any customer that wants one (http://maxsold.com/maxsold-purpose/). For those interested, check out www.maxsold.com/sell for our process and www.maxsold.com/past for our results.
I have attended several MaxSold auctions and been pleased with every one of them. Attended in my city plus other cities with 80 miles, service always the same, second to none.
My sister and I are thankful that we didn't have to manage any part of selling our aunt's things. I was a little skeptical at first, but MaxSold exceeded our expectations.
Maxsold provided an amazing experience to help raise funds for our non-profit organization... And because of them, it fully surpassed our expectations!
I have purchased from Maxsold Auctions in the past and recently Downsized using Maxsold. I was very happy with the Communication, The Help and the Concern Maxsold showed me. I did an Owner sale so I needed plenty of help to make sure I did the photos correctly, The descriptions and the start & end times. Maxsold was there for me every step of the way. I was very happy with their Help, With the advertising they did and I had a great turnout, Better than expected. If you need to downsize you cannot find a better place than Maxsold.
I am now a regular at MaxSold. It is not only entertaining... it's rewarding! Lots of variety in merchandise, some of which is very unique, and with a keen eye you can pick up an exceptional deal!
Only giving 3 stars because we didn't loose money (which I was nervous about at one point). But there were some major concerns:
1. Many photos that were taken by max sold staff were poor quality and one was even upside down (photo attached). This likely affected the price people were willing to pay. There should be a required standard for this or even a camera provided by max sold.
2. Photos were missed of certain lot items. I asked the team lead to double check because I thought it got missed. They assured me it hadn't. I checked the photos after and sure thing it was missed.
3. They should better explain what is needed for creating "lots". I spent hours organizing only to have them show up and say it's going to cost an additional $50 a person per hour (5 of them were there) for a few hours to organize before they can get started. This was an estate sale for my 50 year old mother who just died. The last thing a client wants to hear is that it's going to cost hundreds of extra dollars, but especially in this situation.
4. There is a missing item that seemed to have gotten picked up with a lot and i have emailed 3 separate email accounts about it and have not heard back.
5. There were lots of smoke breaks and dilly dallying (especially for $50 an hour).
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MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
Hi Red. R, We don't have a record of your account at MaxSold. Can you email or call your contact person for a resolution? We make sure that we leave the client completely satisfied, and no where on our site or in our team training do we say clients get 50% of what the items are worth.