• MaxSold

MaxSold

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Overview

MaxSold has a rating of 3.9 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. MaxSold ranks 3rd among Auction sites.

  • Service
    173
  • Value
    165
  • Quality
    127
Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
172
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How would you rate MaxSold?
Top Positive Review

“Extremely satisfied”

Barb W.
7/14/24

As a seller, I was completely satisfied with MaxSold. They were efficient with their communication with me, arrived on time to photograph the items I was putting my home on the market and needed to clear all the contents. The online auction occurred on the dates we agreed and Pick Up was arranged and was efficiently conducted. Staff was courteous and experienced. Accounting was provided quickly and to my satisfaction. I would recommend MaxSold wholeheartedly. Thank you for a job well done.

Top Critical Review

“Multiple technical issues”

Dwight Y.
3/13/24

First time seller and multiple technical issues such as: - Date I picked for pickup was not the date given to purchasers - Reports online differed from reports received (kept telling me one lot wasn't paid for online) - No instructions on what to do if lot isn't picked up - App DOES NOT link to a sale you've started - Uploading photos was a challenge Reported to Maxsold and basically told to bad. They only addressed the first issue and said a confirmation email had the same date as the purchasers despite their online system showing the data I had chosen.

Reviews (981)

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Reviews that mention popular keywords

auction site (60) customer service (57) estate sale (53) bidding process (14)
Thumbnail of user heatherc971
Maryland
1 review
0 helpful votes
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January 11th, 2022

I just recently found MaxSold and I love it! It's easy to set-up a buyer account and to bid on items. I've gotten some amazing mid-century items at super low prices! I've seen similar items on Facebook marketplace at 10x+ the cost I paid. After I refinish them I'll decide which I'm going to keep and which I may sell.

Tip for consumers:
Take the time to go through all the pictures of the items you're bidding on and you may find some hidden gems!

Products used:
There is no shipping, you have to go to the site to pick-up your items.

Service
Value
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Heather,
Sounds like you've found some great furniture items for projects through MaxSold auctions! Thank you for sharing your experience.
MaxSold Support

Thumbnail of user patricew3
Canada
1 review
9 helpful votes
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August 18th, 2016

Downsizing is challenging. Maxsold came in, did what I hired them to do and sold EVERYTHING that I asked them to. Took pictures, built the catalog, managed the sale, handled the buyers and then paid me! Who could ask for more. I'll do it again if the need arises.

Thumbnail of user sandraf40
Canada
1 review
11 helpful votes
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April 10th, 2016

We have both bought and sold with MaxSold and have had only great experiences. They are so helpful and friendly. They have wonderful staff that are there to assist you through the whole process and their system is user friendly.
If you need to downsize, MaxSold is the best company to use and if you're looking for any items, check them out, we've found the best things from their auctions.
Thank you.

Thumbnail of user jodig113
Canada
1 review
0 helpful votes
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October 27th, 2019

I recently started using Maxsold working with an appraiser to auction the contents of a clients home. It was a very simple process. The final day of the auction I was reviewing it online and my partner happened to see something he wanted. We set up an account and bid on a few items and the process was so easy! I will definitely be using this website more!

Thumbnail of user josephb119
Canada
1 review
6 helpful votes
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April 10th, 2016

I have made several purchases through max sold. I have been able to get a great deal in all the items that I have purchased. It is an auction site and people do get carried away with bidding. If you know the value of the item and you do not get carried away with your bids then there are great deals out there. Pick up of the items is really good also. You get a confirmation e mail and must check in with the staff

Thumbnail of user toniw44
Canada
1 review
1 helpful vote
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October 27th, 2018

I've been buying on Maxsold for years now, it's like a treasure hunt! My favourite being the MCM items, what a ƒabulous place to decorate on a budget. The staff is always friendly and helpful, if you have an issue the team leader is always professional and quick to help. Included is a picture of one of my favourite buys, thanks Maxsold!

Thumbnail of user shalikas
Canada
2 reviews
0 helpful votes
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September 24th, 2019

It is a very easy process to get your items. I bid on a few things, a few hours later, I got an email with the full address of where I had to go to pick up the items. I went there, the workers were nice, they found me my items, and I left. The whole process took like 5 mins, it was smooth.

Thumbnail of user williamb4260
Pennsylvania
1 review
0 helpful votes
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May 20th, 2022

I was an experienced buyer at MaxSold and was always pleased with their online auctions and how organized they were. So I thought I would try them out as a seller managed auction. Everything went smoothly, they were always there to answer questions as I prepared my auction catalog and when I had questions regarding pick-up. Every aspect of the auction process went smoothly.

Tip for consumers:
Use a good camera when taking pictures for the auction catalog if you decide to develop catalog yourself

Products used:
I was seller, not a buyer

Service
Value
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

William,
Thanks for your feedback! We are so pleased to hear that you have used MaxSold as both a buyer & seller! We hope that you had a really successful auction, and we are happy to hear that the team answered all your questions. We are really proud of our amazing team and we will make sure they hear your feedback!
We hope to see you back soon William as a buyer, or seller, or both!
Team MaxSold

Thumbnail of user plndp
Pennsylvania
1 review
19 helpful votes
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March 31st, 2017

I'm a frequent online auction bidder/buyer and I review several auction co's web sites almost daily. MaxSold DC does not present Sellers' things well. Photos are poor quality and images cluttered. Items are not described well. There are so many high quality online auction companies now, I can't waste time on MaxSold auctions.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

A percentage of our sales are "Seller Managed" (photographed and cataloged by the seller) for a discounted fee - and we do not manage those, and that's where you are seeing the quality issues. For MaxSold managed auctions, our team does a great job in the cataloging and photography at commissions for FAR LESS than our competitors, with quicker turnarounds and faster payments. Be sure to see our past sale results and monthly sale highlights at www.MaxSold.com/Past, and read all reviews before judging our service.

Thumbnail of user ka145
Canada
2 reviews
5 helpful votes
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October 5th, 2020

Toronto area
I recently started attending MaxSold auctions. The first few were wonderful, like a garage sale with friendly, courteous and kind homeowners parting with their history.
Then, I attended a "managed" auction by Timothy Loughmiller estate sales. It was awful. Much worse than lack of customer service skills, more like lack of humanity skills. If you deal with them for your safety Video record your encounter.
MaxSold gave me a refund which I appreciate, however, they took Mr Loughmiller a side because I had no proof
Please, for your safety, video record your interactions if you deal with this company

Thumbnail of user paulines10
Canada
1 review
12 helpful votes
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September 18th, 2015

I've recently gotten into collecting old books and old cameras. I was wary of going to pawn shops in town, and thrift shops turned up nothing. I then turned to MaxSold auctions and instantly I was sold. I have gotten some amazing purchases. Recently I bought three vintage cameras and I could not be happier. I had paid a lot for them, and that was ok. The service upon pick-up was fast and polite. Not once did I worry about the security of my items or damage. The items were as pictured on the catalogue. I'm a regular bidder now and I love it!

MaxSold is a great site for collectors!

Thumbnail of user pattip61
Canada
1 review
0 helpful votes
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September 18th, 2019

Reliable solution to help you move items you no longer want. But the best part is, people will pay you, then come to remove the items. If it weren't for maxsold I would have to pay someone to take some of the (heavy) items out - for example a curio cabinet, couch and loveseat - removed without the risk of strangers "tire kicking" or casing my house!

What more could I want!

Thumbnail of user beverlyr39
Colorado
1 review
7 helpful votes
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December 5th, 2017

I've had several wonderful experiences buying through MaxSold. I haven't been in a position where I've needed to sell through them, but if it ever came up, I wouldn't hesitate. All the sellers I've met at pickups seem very happy. I would definitely recommend MaxSold to all my friends and family.

Thumbnail of user davec91
Canada
1 review
4 helpful votes
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January 2nd, 2016

As an avid Max sold customer I have found some great bargains & hidden treasures over the past few years. I have always been an auction fan & the ability to do this on line just enhances the experience...

Thumbnail of user sandraa74
Canada
1 review
22 helpful votes
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February 2nd, 2017

I am a very frequent user of Max Sold. I collect certain things and I always look for them on the Max Sold auctions. There are many auctions, so I usually check them daily. I can say I have never had a problem with Max Sold - pick up is efficient and always perfect. Staff is courteous and I am never surprised with my items as they are described and pictured perfectly.

Thumbnail of user gregh87
Canada
1 review
10 helpful votes
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July 13th, 2017

I have participated in many auctions and picked up literally hundreds of items from Maxsold Auctions. They are great to deal with, secure and make the pickups as painless as possible. If you are going to do online auctions, Maxsold is where you should be!

Thumbnail of user guyd52
Florida
2 reviews
4 helpful votes
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March 7th, 2019

Do yourself a favor, find another hobby it's all fake. You are bidding against a computer as soon as you bid the computer outbids you to raise the price, and it goes on like that until the final minute, if they don't get their prices it gets extended, wasted time it should be illegal.

Thumbnail of user susheep
MaxSold I. – MaxSold Rep

It’s disappointing when we haven’t made our transparent bidding process clear to a customer. Bidders on Maxsold are never bidding against a computer. They are only bidding against other (non-seller) bidders - just like fair and transparent auctions have been run for centuries. Some of the more savvy bidders use Maxsold’s ‘Maxbid’ feature. Clarification on this can be found in these two FAQ articles:

1) Why do I get immediately outbid sometimes:
https://support.maxsold.com/hc/en-us/articles/203144324-Why-do-I-get-immediately-outbid-sometimes-

2) How do I enter a Maxbid:
https://support.maxsold.com/hc/en-us/articles/203143774-How-do-I-enter-a-maximum-bid-MaxBid-and-can-I-outbid-my-own-bid-if-I-increase-my-maximum-bid-

So long as another bidder has a higher maxbid, underbidders will continue to drive up the hammer price while remaining ‘outbid’, just like if a bidder in a live auction kept their paddle in the air for the auctioneer while other bidders attempted to outbid them.
When a bidder has concerns, Maxsold is able to share the bidding history (scraped of names for privacy reasons) with the bidder. If the bidder felt compelled to meet an actual winning bidder, they would find them at the pickup (where 98% of everything is sold and removed on average - further demonstrating that bidding is occurring among other valid bidders only and without intervention from Maxsold).

Thumbnail of user richm372
New Jersey
1 review
0 helpful votes
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December 10th, 2020

In this platform you can find any object, from something very common to something more specific, the prices are modic adjustable to each person's pocket, I want to invest in something before the end of the year and see how your shipping system works, I will be commenting for here how everything turned out!

Thumbnail of user maryr2009
Washington
1 review
0 helpful votes
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May 8th, 2021

I needed to get rid of 40+ years worth of household items and tools. As a first-time seller, managing my own sale, I found this to be a great experience! I was happy with the money I made, and all but one item sold. The buyers at pickup were all pleasant and Covid-compliant. Online help was mostly good. Email response was pretty quick and everyone I spoke with was friendly. Sometimes I got conflicting information. I suggest trying to contact the same person if possible. Andrea and especially James were willing to go above and beyond to help me have a good experience. I would recommend this company to quickly help you move your items along to someone else who will be happy to have them!

Service
Value
Returns
Quality
Thumbnail of user mattw593
Texas
1 review
0 helpful votes
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June 29th, 2021

I have used MaxSold to buy several items for him home. Each and every experience has been nothing but positive. Even during Covid the experience of picking up and interacting with the team was been great.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susheep
MaxSold I. – MaxSold Rep

Hi Matt! Thank you, we are so happy to hear your experience with MaxSold has been a positive one.

Thumbnail of user debb209
Canada
1 review
1 helpful vote
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September 1st, 2019

I watched all the videos before hiring MaxSold and was skeptical they could really live up to what I'd seen. The team that came to the house was very professional and respectful of our situation. They worked a 12 hour day to get everything ready. On the day of the sale they escorted all buyers to their lots and even tried to help us get rid of the few things that didn't sell. I have been telling everyone about this great service. We couldn't be more pleased with the process and the result.

Thumbnail of user cheryls70
Canada
1 review
8 helpful votes
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June 17th, 2016

I was skeptical, as I don't trust a lot of what is shown on the internet, but I was absolutely delighted with my purchases at a recent MaxSold on-line auction in New Westminster, British Columbia. I was pleased how placing a "maximum bid" meant that I didn't have to be glued to the auction site. I was the successful bidder on two items that didn't go as high as my maximum bid would have gone. I love my purchases, and now wish that I had bid on more things!

The staff were very friendly and welcoming, and the pick up ran very smoothly. I would not hesitate to participate in a MaxSold on-line auction again.

Service
Value
Thumbnail of user re6694
Maryland
1 review
5 helpful votes
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February 14th, 2016

I've made a few purchases from MaxSold and have been very satisfied with the process from beginning to end. On pick up days the staff has been professional. A company that I will look forward to using and having a pleasurable relationship.

Tip for consumers:
Check the photos thoroughly and ask questions as needed.

Service
Value
Quality
Thumbnail of user shayed
Canada
1 review
18 helpful votes
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February 20th, 2017

I've been buying on maxsold for over a year now, the auctions are well described and the items photographed very well. I primarily purchase electronic items and get great deals on rare vintage items that you can't find elsewhere for this cheap!

Tip for consumers:
Make sure to go through ALL the photos. Sometimes the best stuff is a few clicks away.

Service
Value
Quality
Thumbnail of user narinap
Canada
1 review
1 helpful vote
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October 13th, 2019

The entire Maxsold experience was top notch from first contact to pick up day and follow up. The entire team made this a very efficient experience and handled their duties quickly and with respect for our home. I would highly recommend Maxsold.

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From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.

Company Representative

Thumbnail of user susheep
MaxSold I.
Sell Everything Simply while we conduct a reliable and efficient process, with safe and transparent home pickup because it’s how you sell, not what you sell, that matters!

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